Ratings based on 106 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Amazing hotel!
Posted Jul. 30, 2024 on HotelsVery clean new hotel, descent breakfast, no problem with parking, very friendly and kind staff! Highly recommend!
Comment from Hotel Management
Aug. 1, 2024 by Sercotel Córdoba Delicias Team, Hotel Management
Dear Robert;Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A traveller
Posted May 18, 2024 on Expedia
Comment from Hotel Management
Jun. 10, 2024 by Sercotel Córdoba Delicias Team, Hotel Management
Dear Tatevik;Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A traveller
Posted Apr. 22, 2024 on Hotels
Comment from Hotel Management
Apr. 25, 2024 by Sercotel Córdoba Delicias Team, Hotel Management
Dear Maggy;Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A traveller
Posted Apr. 14, 2024 on Expedia
It's a very new hotel. Our room was practical. Dinning room in the basement, and no view to the outside. Hotel parking in the basement through an elevator. Location is very easy to get to from the highway. It's dinning room only serve breakfast.
Comment from Hotel Management
Apr. 16, 2024 by Sercotel Córdoba Delicias Team, Hotel Management
Dear Yuan-Chern;Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A traveller
First but maybe the last stay with Sercotel
Posted Jan. 5, 2024 on HotelsRoom is small. Food of breakfast is cold. Coffee tasts terrible.
Comment from Hotel Management
Jan. 12, 2024 by Daniel Vílchez - Front Desk Manager, Hotel Management
Dear Weitian,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,
by A traveller
Posted Nov. 17, 2023 on Expedia
Door into the bathroom was broken and was not fixed until the day of the departure. Staff ( females) at the front desk were not friendly and mostly ignorant.
Comment from Hotel Management
Nov. 21, 2023 by Sercotel Córdoba Delicias Team, Hotel Management
Dear PolinaThank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,
by A traveller
The Listing for Single Room is miss leading
Posted Nov. 15, 2023 on HotelsGreat location, close to the city by car, free street parking, a new hotel, clean rooms, good amenities, and generous breakfast.
The listing of the single room is misleading. It gives the option for a double bed, but at the reception, you end up getting a single bed and are told that a double bed is a request by the reservant that may be satisfied. I was quite unhappy to find that out during the check-in.
Comment from Hotel Management
Nov. 21, 2023 by Sercotel Córdoba Delicias Team, Hotel Management
Dear Mehmet;Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A traveller
Posted Nov. 8, 2023 on Hotels
Comment from Hotel Management
Nov. 14, 2023 by Sercotel Córdoba Delicias Team, Hotel Management
Dear PetrThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A traveller
Posted Oct. 23, 2023 on Expedia
Rooms are clean, big and modern. However it is slightly far from the train station - better to take taxi, there are buses available but would be difficult with lots of luggage.
Comment from Hotel Management
Oct. 26, 2023 by Sercotel Córdoba Delicias Team, Hotel Management
Dear Vivian,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A traveller
Posted Oct. 5, 2023 on Hotels
Good location and excellent customer service, new property.
Comment from Hotel Management
Oct. 6, 2023 by Sercotel Córdoba Delicias Team, Hotel Management
Dear Jesus, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
