Note fondée sur 62 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,5 Service et personnel
4,6 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Nice hotel nice view a little far from town
Publié le 26 févr. 2020 sur HotelsWe loved the view and the beach of this hotel, the rooms are also very nice. There is a lot of wind in this side of the island and is a little far from the town. we were a little disappointed of the restaurant, during of 5 days we couldn't eat fresh fish because they didn't have some products and they had a kitchen problem. Also the dishes are always the same (it would be nice to change at least 1 or 2 dishes every week) and you are forced to eat there every night because you need 30 min to go to the village. The staff was very very nice but one member was kind of rude (nora) she interrupted us during our last diner just to make sure that we were going to check out at the time required by the hotel and called the next morning to confirm again (!)
thanks all for our nice stay :)
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Amazing stay. Will definitely be back! It was very up to date, clean and the food was amazing! The staff was so accommodating and their service was 10/10.
Thank you to Gordon for being amazing during our stay.
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Carlos - GM, Gestion de l’hôtel
Thank you very much for your review, we are glad you enjoyed your stay and had a great service. Thank you for choosing us.
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Amazing property and excellent service. I'm definitely going back.
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Carlos - GM, Gestion de l’hôtel
Thank you for your review and choosing us, we are glad you enjoyed and found excellent service. Looking forward to host you back soon.
par un voyageur
Publié le 17 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 juill. 2024 par General Manager, Gestion de l’hôtel
Thank you for choosing us.
par un voyageur
Publié le 16 juill. 2024 sur Expedia
Beautiful and peaceful
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Carlos, Gestion de l’hôtel
Thank you for choosing us.
par un voyageur
Publié le 26 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 juin 2024 par Carlos GM, Gestion de l’hôtel
Muchas Gracias por escoger Yemaya
par un voyageur
Publié le 24 juin 2024 sur Expedia
Todo está muy bueno nos gustó mucho. Solo la comida ocupa tener un poco más de variedad para el paladar latino.
Commentaires de Gestion de l’hôtel
24 juin 2024 par Carlos-GM, Gestion de l’hôtel
Muchas gracias por sus comentarios, nos da gusto que hayan disfrutado, trabajeremos en mas opciones. Gracias por escoger Yemaya.
par un voyageur
The Best Hotel in Central America! Unbelievable!
Publié le 21 juin 2024 sur HotelsThis hotel and island, was one of the best experiences I ever had in my travels. The island is unbelievable, it is un discovered, not developed, very peaceful, no cars, no bikes, etc. The service and management were top tier. Mr. Ricardo is the best! This place has a special place in my heart and I will for sure be back often! Thank you!
Commentaires de Gestion de l’hôtel
21 juin 2024 par Carlos-General Manager, Gestion de l’hôtel
Thank you so much for your kind words! We're thrilled to hear that you had such a memorable experience with us. It's wonderful that you appreciated the untouched beauty and tranquility of the island, as well as our top-notch service. Mr. Ricardo and the rest of our team are dedicated to providing exceptional experiences for our guests, and your feedback truly motivates us. We can't wait to welcome you back often and create more special memories together. Thank you for choosing us.
par un voyageur
Publié le 5 mai 2024 sur Expedia
AMAZING 👏
Commentaires de Gestion de l’hôtel
15 juin 2024 par General Manager, Gestion de l’hôtel
Thank you for choosing us. We are glad you had an amazing stay.
par un voyageur
Sad state
Publié le 14 avr. 2024 sur HotelsSadly the service and the pricing did not match the view or the location. I can imagine say 6 years ago it really was the place to escape too and relax, todag far from it. The idlsnd itself has been totally disregarded, poor maintence, garbage literally everywhere... no pride in nature , no conservation or maintenance.
At the resort the finer attention to detail was lacking ... example forgetting to clean our room, constantly having to ask for water, milk, coffee, clean towels etc.
Food poor quality for what wS being charged.
Will not be returning nor will we be recommending to others.
Commentaires de Gestion de l’hôtel
24 juin 2024 par Yemaya Reefs, Gestion de l’hôtel
Thank you for taking the time to share your feedback about your stay with us. We deeply regret to hear that your experience did not meet your expectations. While we strive to provide exceptional service and maintain our property to the highest standards, it is clear from your comments that we fell short during your visit.We sincerely apologize for the inconvenience you encountered Please be assured that we are addressing these concerns with our team to prevent such occurrences in the future.We take pride in our resort and its beautiful location, and it is disheartening to hear that the island's maintenance did not reflect this. We are committed to enhancing our conservation and maintenance efforts to ensure our guests can fully enjoy the natural beauty that surrounds us.Thank you for bringing these issues to our attention. We appreciate your visit and your candid feedback. We hope you will consider giving us another opportunity to provide you with the relaxing and enjoyable experience you deserve.Warm regards
