Ratings based on 249 Guest Reviews
Hear it directly from our travellers
3.3 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 3, 2024 on Expedia
Traveling with husband, we spent one night
Comment from Hotel Management
Aug. 14, 2024 by Manager, Hotel Management
Hello Kelley,We appreciate your feedback and are glad to hear you were able to spend a night with us. Should you have any further comments or concerns, please don't hesitate to reach out to our management team directly. Thank you for choosing to stay at our hotel.
by A traveller
Posted Jul. 23, 2024 on Expedia
Nasty
Comment from Hotel Management
Aug. 14, 2024 by Manager, Hotel Management
Hello Connie, We're sorry to hear you had a negative experience. Your feedback is valuable to us, and we encourage you to reach out to our management team to discuss your concerns further. Your satisfaction is important to us, and we appreciate your input.
by A traveller
Posted Jul. 22, 2024 on Hotels
It was a ten out my ten my husbands in the military so we stay there on and off till we get moved
Comment from Hotel Management
Aug. 14, 2024 by Manager, Hotel Management
Hello Carrie,We're delighted to hear that you had a great stay with us, and thank your husband for his service. We look forward to welcoming you back whenever you're in town again!
by A traveller
Posted Jul. 18, 2024 on Expedia
Room was like a sauna, air conditioning hardly worked. Room was filthy, stains all over bedding, nasty shower.
Comment from Hotel Management
Aug. 14, 2024 by Manager, Hotel Management
Hello Amber, We apologize for the inconvenience you experienced during your stay with us. Please rest assured that we have noted your feedback and shared it with our housekeeping and maintenance teams for immediate action. We strive to provide all our guests with a comfortable and enjoyable stay.
by A traveller
Posted Jul. 10, 2024 on Expedia
Peaceful
Comment from Hotel Management
Aug. 14, 2024 by Manager, Hotel Management
Hello Roshelle,We are delighted to hear that you found your stay peaceful. We appreciate your feedback and hope to welcome you back soon for another relaxing experience at our hotel.
by A traveller
Posted Jul. 8, 2024 on Expedia
Toilet did not work, bathtub was nasty.
Parking was good for a semi truck, quiet and safe place to stay.
Comment from Hotel Management
Aug. 14, 2024 by Manager, Hotel Management
Hello Larry, We appreciate your feedback and apologize for the inconvenience you experienced during your stay. We're glad you found our parking accommodating and that you felt safe and enjoyed a quiet atmosphere. We will take your comments into consideration for future improvements. Thank you for choosing to stay with us.
by A traveller
Posted Jun. 29, 2024 on Hotels
The bathtub didn't look like it had been cleaned in a long time. Soap scum and dirt in it.
Comment from Hotel Management
Aug. 14, 2024 by Manager, Hotel Management
Hello Michelle, We appreciate your feedback and apologize for any inconvenience caused during your stay. We encourage guests to reach out to our management team directly with any concerns for immediate assistance and resolution. Thank you for bringing this to our attention.
by A traveller
Posted Jun. 29, 2024 on Hotels
It was a last minute stay it was ok clean the beds looked brand new the ac was ice cold I had a handicap room for my sister in law the bathroom space was great for her wheel chair to get in and out of
Comment from Hotel Management
Aug. 14, 2024 by Manager, Hotel Management
Hello Amanda, We're delighted to hear that you found our hotel clean and our facilities accommodating for your sister-in-law's needs. We aim to provide a comfortable stay for all our guests and are glad the room met your expectations. We appreciate your feedback and hope to welcome you back for another pleasant experience.
by A traveller
Posted Jun. 18, 2024 on Expedia
Very disappointed! The air conditioning was not turned on prior to our arrival with the outside temps tire at 96 degrees. There was plenty of time for this , check in is at 3pm.. and I called the motel to let them know I wouldn’t be checking in until 1130pm. It is advertised as continental breakfast, upon arrival there was a letter posted in the office that stated “We do not serve breakfast, but there is coffe in your room.’ Even the binder in the room with info in it stated they served breakfast from 6am til 9pm. The main reason why I booked the hotel was because it has a outdoor swimming pool, there was also a sign in the office ‘Our swimming pool is unavailable at this time.’ I reserved 2 nights, arrived at 1130pm the first night and the next morning housekeeping knocked on the door at 11am (which is check out time) I told them ‘No thank you, we just got in last night’ Not even 15 minutes later a staff member came banging on the door asking if we were going to check out. I told him No we payed for a 2 night stay, and he demanded for me to call the front desk. After telling him I am getting ready for a wedding at the moment, I will have to do so later… he stood with his foot in the door and called the front desk himself. They finally agreed I payed for 2 nights. Left to go to the wedding, came back to motel and my key card did not work! Had to walk up to the office to get it situated. I would of rather paid the price for a 5 star hotel then be let down again by this place
Comment from Hotel Management
Aug. 14, 2024 by Manager, Hotel Management
Hello Callie, We apologize for the inconvenience you experienced during your stay. Hotel policies may vary, and we strive to communicate any changes as accurately as possible. Please feel free to reach out to the management team for further assistance with your concerns, ensuring a pleasant future stay.
by A traveller
Posted Jun. 10, 2024 on Expedia
Things were not clean. I went to the store and bought bleach to clean the bathroom.
Comment from Hotel Management
Aug. 14, 2024 by Manager, Hotel Management
Hello Tracy, We appreciate your feedback and will address this with our housekeeping team for improvement. Your input helps us enhance our services for future guests' satisfaction.
