Note fondée sur 6 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Not Satisfied
Publié le 16 avr. 2024 sur HomeAwayThe stay was awful. The house was dirty and there were bugs and other things crawling in the drawers and cabinets in the kitchen. I have pictures. I did not expect for the home to be that dirty. Furniture was broken. My son even hurt himself on the stairs. I would never return to this property.
Commentaires de Gestion de l’hôtel
29 mai 2024 par VrboOwner, Gestion de l’hôtel
Jessica, we are disheartened to read that you experienced issues that kept you from enjoying your stay. We passed your feedback on to our local manager to work with the homeowner to address any concerns and we apologize for the inconvenience. We’re sorry about your son and our local team reached out to you about this but did not connect with you. We hope you will give us another opportunity to provide you with a much-improved experience in the future.
par un voyageur
Not what you expect
Publié le 2 oct. 2023 sur HomeAwayThis home is far from anything you’d expect. When you first enter the home you’ll be welcomed with an INTENSE smell of pet urine and walking up to the middle floor the smell only becomes stronger. The amount of urine stains all throughout all the carpeting is nauseating and not somewhere you’d want to bring your family. Luckily we only required the top floor which we kept all windows open at all times and fan on high. There are rips in couches, broken shelves, dirty floors etc. on top of everything else this home is extremely unkept and truly unfortunate
Commentaires de Gestion de l’hôtel
27 nov. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to share your feedback, Paul. We truly apologize for any cleanliness issues you encountered and for any areas you found in need of some TLC. Please know you could have reported your concerns during your stay and our local team could have addressed them. Our local manager assured us that the carpets have been professionally cleaned and we thank you for your feedback as we view it as an opportunity to improve. We hope to have the opportunity to better impress you in the future and provide an amazing vacation experience.
par un voyageur
☀️🌊⛱️
Publié le 2 août 2023 sur HomeAwayOur family had a fantastic week!
par un voyageur
Great family vacation
Publié le 10 juin 2023 sur HomeAwayOur family of 9 had enough space and room to spare. Great house, great hot tub, great location. We enjoyed the board games and time relaxing on the deck, as well as the grill and firepit downstairs. Super easy check-in and check-out, and a reasonable price. Only complaint was we couldn't reach the Vacasa staff to get the pool pass and a few more blankets. Really a good experience.
Commentaires de Gestion de l’hôtel
25 juin 2023 par VrboOwner, Gestion de l’hôtel
We apologize for any issues you experienced in communicating with a member of our team, as well as any personal touch you found lacking. We are sorry for any issues you encountered during your stay. We are committed to providing exceptional customer service, and we will follow up with the appropriate parties to ensure our service standards are fully met. We also appreciate our guests' preferences as a means to improve, and we have forwarded your comments along to our property management to consider and rectify the issues. We truly hope to have the opportunity to impress you in the future.
par un voyageur de Augusta, GA
Nice location and property, but needs a deep cleaning and exterior upgrades
Publié le 11 juin 2022 sur HomeAwayVery spacious and airy. Great location and very grateful for the doggie welcome!! We enjoyed the hot tub, cornhole game, easy walk to the beach, access to community pool and tennis courts. Outside decks, outdoor furniture, yard, cornhole, etc., we’re pretty worn out and need updating. Overall, though, we really enjoyed our stay!
par un voyageur
Great stay
Publié le 23 mai 2022 sur HomeAwaySo close to the beach and comfortable stay.
