Note fondée sur 97 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,6 Service et personnel
3,6 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 oct. 2024
Our room was clean and comfortable. We left a cup behind, returned 2 hours later, and they had it in a lost and found area for us to retrieve. This is a great place to stay.
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Author, Gestion de l’hôtel
Dear Guest,
Thank you for your glowing review! We are thrilled to know that you found your stay with us at OYO Rooms to be clean and comfortable. It's wonderful to hear that our team promptly located your cup and kept it safe for you in the lost and found area. We strive to provide excellent service and your feedback reassures us that we are on the right track. If you need any further assistance, please feel free to reach out to us at guestsupport.na@oyorooms.com.
Best regards,
Team OYO
par un voyageur
Publié le 23 sept. 2024
Very clean room.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Author, Gestion de l’hôtel
Dear Guest,
Thank you for your review! We're glad to hear that you found the room very clean. Your satisfaction is our priority. If you have any further queries or need assistance, please feel free to reach out to us at guestsupport.na@oyorooms.com.
Warm regards,
Team OYO
par un voyageur
Publié le 18 août 2024 sur Expedia
Great value for the price. Very clean
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Harrison, Gestion de l’hôtel
Hi, Monica! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim
par un voyageur de SAN ANTONIO
Publié le 9 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 août 2024 par Noah, Gestion de l’hôtel
Loved to hear this, Jesus! It will be great if you could spread the word amongst your circle. Have a pleasant day ahead. Regards, Noah
par un voyageur
Publié le 6 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Lisa, Gestion de l’hôtel
Hey, Carlos! We shall continue to make you happy and satisfied with our services. Hope to serve you better always! Regards, Lisa
par un voyageur
Publié le 21 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Joey, Gestion de l’hôtel
Hi, Chrsitina! Thanks a lot for staying with us and rating us positively. Looking forward to hosting you soon. Regards, Joey
par un voyageur
Publié le 10 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 juill. 2024 par Tim, Gestion de l’hôtel
Thanks for your kind and lovely words, George! The biggest joy lies in seeing our guests satisfied, we will try our best to meet your expectations in future stays as well. Regards, Tim
par un voyageur
Nice place but bad deposit policy
Publié le 8 juill. 2024 sur HotelsHad a pleasant enough stay. The place is listed as "pet friendly" yet there was no designate area for the dogs to take care of their business. Also, while I don't mind having an Extra pet deposit, I was disappointed that, even when I explained that due to the impending hurricane we would only be staying for one night and not 2, they still charged the pet deposit (non-refundable cash). The room came with a non-refundable discounted room rate so I expected to pay for the 2nd night; just not the extra pet deposit.
The place was very easy to find and very convenient to where we wanted to be on our trip. The room was clean and certainly spacious enough for us two humans and our 2 dogs. The staff were friendly and efficient. I would definitely stay there again when I head back to that area.
Obviously my only complaint was about the extra day of pet deposit.
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Eva, Gestion de l’hôtel
Sorry for the unpleasant experience you had with us, Charles! Thank you for sharing the feedback, we are using this as an opportunity to escalate the matter with the relevant team. We assure you that your next experience will be a memorable one. Regards, Eva
par un voyageur
Publié le 4 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 juill. 2024 par Rosy, Gestion de l’hôtel
Thanks for your kind and lovely words, Carolyn! The biggest joy lies in seeing our guests satisfied, we will try our best to meet your expectations in future stays too. Regards, Rosy
par un voyageur
Publié le 1 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 juill. 2024 par Maria, Gestion de l’hôtel
Thanks for your kind and lovely words, Joe! The biggest joy lies in seeing our guests satisfied, we will try our best to meet your expectations in future stays too. Regards, Maria
