Note fondée sur 187 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
4,0 Service et personnel
3,3 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 13 oct. 2024 sur Expedia
Its quiet and close to everything!
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Author, Gestion de l’hôtel
Dear Guest,
Thank you for sharing your review! We're delighted to hear that you found our property to be quiet and conveniently located. If there's anything else we can assist you with, please feel free to reach out to us at guestsupport.na@oyorooms.com.
Warm regards,
Team OYO
par un voyageur
Publié le 12 oct. 2024 sur Expedia
We opened the door to a run down room that smelled like cigarette smoke. The window air conditioner was literally screaming at us to put it out of its misery. There was a light switch to one operable lamp and a comforter on the bed that may be from the 1990s. We checked in at 2:00 and headed to the beach. The room was hot when we returned. We decided to shower with shoes on and head back home. I just couldn’t. The price is cheap, but not worth the savings.
Commentaires de Gestion de l’hôtel
6 nov. 2024 par Lisa, Gestion de l’hôtel
Something like this should not have happened, Charles! We are extremely apologetic to hear such kind of hassle faced, however, this has been highlighted with our team to take necessary measures so that such issues do not repeat. Regards, Lisa
par un voyageur
Their cleaning was so poor. I find a cockroach.
Publié le 9 oct. 2024 sur HotelsCommentaires de Gestion de l’hôtel
9 oct. 2024 par Author, Gestion de l’hôtel
Dear Guest,
Thank you for bringing this to our attention. We apologize for the inconvenience caused by the poor cleanliness and the presence of a cockroach. This is certainly not the experience we want our guests to have.
Please be assured that we take cleanliness very seriously and have strict protocols in place to maintain high standards. We have escalated your feedback to our team, who will investigate the issue and take necessary action to prevent such occurrences in the future.
If there's anything else we can assist you with, please feel free to reach out to us at guestsupport.na@oyorooms.com.
Warm regards,
Team OYO
par un voyageur
Publié le 22 sept. 2024 sur Hotels
The bedding was dirty, and the pillow cases smelled of sweat.
par un voyageur
Publié le 30 août 2024 sur Hotels
Location was literally around the corner from White Cap Beach. For the money it was not a bad price. Could use a few updates especially if in the bathrooms. Overall not a bad place for 1 night . Loved that it was quite & I could have my dog.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Barbara, Gestion de l’hôtel
Hello, Lizeth! We are sorry for the trouble caused. Your feedback has been duly noted and we will continue to make every effort to ensure more enhanced service. Regards, Barbara
par un voyageur
Publié le 5 août 2024 sur Expedia
Horrible and filthy place
Commentaires de Gestion de l’hôtel
17 août 2024 par Joey, Gestion de l’hôtel
Sincere apologies, Kieber! We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, Joey
par un voyageur
Publié le 4 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 août 2024 par Barbara, Gestion de l’hôtel
Hi, Sandra! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Barbara
par un voyageur
Publié le 4 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Noah, Gestion de l’hôtel
Hi, Jenifer! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim
par un voyageur
Publié le 29 juill. 2024 sur Expedia
This property was fairly rundown and dated, and needs a good deep clean. I do not feel like it was worth the price that I paid. The office staff were professional and kind.
Commentaires de Gestion de l’hôtel
5 août 2024 par Eva, Gestion de l’hôtel
Sincere apologies, Gretchen! We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, Eva
par un voyageur
Publié le 19 juill. 2024 sur Expedia
Nice for an easy weekend getaway.
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Barbara, Gestion de l’hôtel
Hi, Anthony! Thanks for your amazing words of appreciation. Words like these drive us to work even harder. Have a wonderful day! Regards, Barbara
