Note fondée sur 903 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,9 Service et personnel
3,6 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 avr. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
4 mai 2023 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thanks for your feedback and 2 ratings. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. You can expect a still better experience next time. Please visit us again. Sincerely, Hotel Manager
par un voyageur
Publié le 26 août 2024 sur Expedia
Very nice place! Pillows and bed were comfortable and staff was extremely friendly and helpful! The only thing we did not like was how noisy the air conditioning unit was. It was right by the bed and it was loud and made a shaky noise. Other than that, we loved it!
Commentaires de Gestion de l’hôtel
26 août 2024 par Hotel Manager , Gestion de l’hôtel
Dear James,Thank you for the 5-star rating! We’re glad to hear you found the bed and pillows comfortable and enjoyed our friendly staff. We apologize for the noisy air conditioning unit and appreciate your feedback. We’re thrilled you loved your stay overall and hope to welcome you back soon!Sincerely, Hotel Manager
par un voyageur
Publié le 25 août 2024 sur Expedia
Great staff and amenities
Commentaires de Gestion de l’hôtel
26 août 2024 par Hotel Manager , Gestion de l’hôtel
Dear Luis,Thank you for the 5-star rating! We’re delighted to hear you enjoyed our great staff and amenities. We look forward to your next stay!Sincerely, Hotel Manager
par un voyageur
Publié le 25 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Holly,Thank you for sharing your feedback with us, and we sincerely apologize for your disappointing experience reflected in your 2 out of 10 rating. We take all guest concerns seriously and are committed to improving our services.If you encountered specific issues during your stay, we would appreciate the opportunity to address them directly. Your insights are invaluable in helping us enhance our guest experience.We hope to have the chance to regain your trust in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 25 août 2024 sur Expedia
Great hotel with amazing views of both the beach and the aircraft carrier museum.
Commentaires de Gestion de l’hôtel
26 août 2024 par Hotel Manager , Gestion de l’hôtel
Dear Edward,Thank you for the 5-star rating! We’re glad you enjoyed your stay and the amazing views of the beach and the aircraft carrier museum. We hope to welcome you back soon!Sincerely, Hotel Manager
par un voyageur
Publié le 22 août 2024 sur Expedia
On the beach, it was a wonderful location.
Commentaires de Gestion de l’hôtel
23 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Richard,Thank you for sharing your feedback! I'm delighted you enjoyed our wonderful beachside location. We hope to welcome you back for another relaxing stay in the future.Sincerely, Hotel Manager
par un voyageur de Dallas
Publié le 20 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback! We’re glad to hear you had a positive experience overall. If there’s anything specific we can improve or address, please let us know. We look forward to welcoming you back!Sincerely, Hotel Manager
par un voyageur
Publié le 20 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Clyde,Thank you for the perfect 10 out of 10 review! We’re thrilled to hear you had an excellent stay. Your positive feedback is greatly appreciated, and we look forward to welcoming you back for another outstanding experience.Sincerely, Hotel Manager
par un voyageur
Publié le 19 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Renan,Thank you for the fantastic 5-star review! We’re delighted to hear you enjoyed your stay. Your positive feedback is greatly appreciated, and we look forward to welcoming you back for another great experience.Sincerely, Hotel Manager
par un voyageur
Publié le 19 août 2024 sur Hotels
El hotel esta bonito y en buenas condiciones pero la la ropa de de cama sucia, Espero que mejoren la condiciones de los cuartos, gracias
Commentaires de Gestion de l’hôtel
20 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Rigoberto,Thank you for your feedback. We’re glad to hear you found the hotel in good condition but are sorry to learn about the issue with the bedding. We will address this with our team to ensure improvements are made. We appreciate your input and hope to provide a better experience on your next visit.Sincerely, Hotel Manager
