Note fondée sur 812 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 juill. 2024 sur Expedia
Hotel was fine.
Commentaires de Gestion de l’hôtel
20 août 2024 par Hotel Manager , Gestion de l’hôtel
Dear Michel,Thank you for the 5/5 rating! We’re glad to hear you had a fine stay. If there’s anything specific you enjoyed or any improvements you’d suggest, feel free to let us know. We look forward to welcoming you back!Sincerely, Hotel Manager
par un voyageur
Publié le 26 août 2024 sur Expedia
The room itself was great for the price. It does have a small kitchen with everything that you may need to cook. It does have a microwave full size refrigerator. The restroom is nice . The bed are OK. Although the reason I did book this location was for the pool, the pool green . Breakfast is okay scrambled eggs , French Fries and sausage patties.
Commentaires de Gestion de l’hôtel
28 août 2024 par Hotel Manager , Gestion de l’hôtel
Dear Maria,Thank you for the 4 out of 5 rating! We’re glad you liked the room, kitchen, and restroom. We apologize for the pool not meeting your expectations and for the breakfast options. We’ll work on improving these aspects for a better experience in the future. We appreciate your feedback and hope to welcome you back!Sincerely, Hotel Manager
par un voyageur
Publié le 26 août 2024 sur Expedia
Stayed here for the night room was super super spacious . Breakfast is awesome . Loved it
Commentaires de Gestion de l’hôtel
26 août 2024 par Hotel Manager , Gestion de l’hôtel
Dear Patricia,Thank you for the 5/5 rating! We're delighted to hear you enjoyed the spacious room and awesome breakfast. We look forward to having you stay with us again!Sincerely, Hotel Manager
par un voyageur
Publié le 26 août 2024 sur Expedia
Breakfast was advertised to end at 10am, but started closing at 930am?
Commentaires de Gestion de l’hôtel
26 août 2024 par Hotel Manager , Gestion de l’hôtel
Dear Ernest,Thank you for your 5/5 rating! We’re glad you had a great stay. We apologize for the early closure of the breakfast service and will address this to ensure it aligns with our advertised hours. We appreciate your feedback and look forward to welcoming you back!Sincerely, Hotel Manager
par un voyageur
Publié le 24 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 août 2024 par Hotel Manager , Gestion de l’hôtel
Dear Alicia,I am sorry to see the 4-star rating out of 10. We’re normally known for our exceptional attention to detail. We regret that we missed the mark. If you give us a chance, we are intent on making this right, and we hope you will write to us in detail about where we went wrong so we can rectify the issues.Sincerely, Hotel Manager
par un voyageur
Publié le 23 août 2024 sur Expedia
All was good with staff
Commentaires de Gestion de l’hôtel
26 août 2024 par Hotel Manager , Gestion de l’hôtel
Dear Edward Zepeda,Thank you for the 5/5 rating! We're glad to hear that everything was good with our staff. We look forward to your next visit!Sincerely, Hotel Manager
par un voyageur
Publié le 18 août 2024 sur Expedia
I recently stayed at the Executive Residency Best Western and overall had a pleasant experience. The hotel itself was nice and the free breakfast offered was a great perk. The rooms were spacious, modern, and very clean.
However, I did encounter an issue that may be a dealbreaker for some travelers. The height of the shower head in the bathroom was quite high, making it difficult for shorter individuals or toddlers to comfortably shower. I found this to be a bit inconvenient as I was traveling with a toddler who does not like to stand directly under the shower head.
Despite this minor inconvenience, I would still recommend the Executive Residency Best Western for those looking for a comfortable stay in the area. The hotel staff was friendly and accommodating, and the overall amenities were satisfactory. It's just something to keep in mind if you have specific needs when it comes to shower height.
Commentaires de Gestion de l’hôtel
20 août 2024 par Hotel Manager , Gestion de l’hôtel
Dear Christina,Thank you for the 5/5 rating! We’re delighted you had a pleasant experience and enjoyed the spacious, modern, and clean rooms, as well as the free breakfast. We appreciate your feedback about the shower head height and understand how that could be an inconvenience for travelers with young children. We'll take your comments into account as we strive to improve. We're glad you found the staff friendly and accommodating, and we hope to welcome you back in the future!Sincerely, Hotel Manager
par un voyageur
Publié le 18 août 2024 sur Expedia
Excellent
Commentaires de Gestion de l’hôtel
20 août 2024 par Hotel Manager , Gestion de l’hôtel
Dear Kamel,Thank you for the 4/5 rating! We’re glad to hear you had an excellent stay. If there’s anything specific we can do to make your next visit even better, please let us know!Sincerely, Hotel Manager
par un voyageur
Publié le 17 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear genesis,Thanks for the stay and the great feedback by giving us a 5-star rating. It is really encouraging. We feel proud when we get such ratings, which motivates us to serve better. I look forward to welcoming you again.Sincerely, Hotel Manager
par un voyageur
Publié le 17 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Dwayne,Thank you for rating your experience with us. We're pleased to hear that you had a positive stay overall. We appreciate your feedback and hope to have the opportunity to serve you again in the future and earn that extra 2 points to make it a perfect 10.Sincerely, Hotel Manager
