Note fondée sur 938 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Québec
Publié le 25 févr. 2020 sur Expedia
Personnel attentif et courtois, wi-fi pas trop fort, petit déjeuner supérieur a la moyenne avec fruits frais. Insonorisation des plancher insuffisante, ont entend marcher les gens à l'étage supérieur. Grand stationnement.
Commentaires de Gestion de l’hôtel
26 févr. 2020 par Claude, Gestion de l’hôtel
Thank you for leaving us feedback on your recent stay!
par un voyageur
Publié le 13 oct. 2024
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Clay,Being awarded a 5-star rating from our guests is incredibly gratifying and fuels our commitment to delivering exceptional service. We are thrilled that you enjoyed your stay, and we are eagerly looking forward to your return on your future journeys.
par un voyageur
Publié le 6 août 2024 sur Hotels
Me and my family stayed in their suite. It was very nice and spacious. The breakfast they serve was great as well. The only thing I had a problem with is the jacuzzi not looking clean. It was still swimmable but the jacuzzi just gave me an ick. Other than that I would book at that hotel again!!
Commentaires de Gestion de l’hôtel
7 août 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,Honest appreciation from our beloved guests and providing them with a comfortable stay is what we yearn for. Thank you for your suggestion and for helping us to understand our shortcomings for further improvisation. We are eager to see you again.
par un voyageur
Publié le 6 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 août 2024 par Sophia CSR, Gestion de l’hôtel
Hi Jennifer,Guest satisfaction is our number one objective, we really appreciate your rating. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!
par un voyageur
Publié le 30 juill. 2024 sur Hotels
Not a big deal but; killed a roach in the room. The other thing the jets in the hot tub wasn't working.
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Sam,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. Please let us know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Tough area
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Sophia CSR, Gestion de l’hôtel
Hi James,We appreciate your business and your valuable feedback. Please let us know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
par un voyageur
Publié le 26 juill. 2024 sur Expedia
I didn’t like the fact our room wasn’t clean for 4 day we were there.,. The couch were smelling bad. The bathroom messed up.
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Lilly,We deeply apologize for the issues you encountered during your stay, including the lack of cleaning, the unpleasant smell from the couch, and the state of the bathroom. This is certainly not the standard of service we strive to provide. Your feedback is important, and we will address these concerns with our housekeeping and maintenance teams immediately to prevent such issues from happening again. We hope you will consider giving us another chance to provide you with a much-improved stay in the future.
par un voyageur
Publié le 25 juill. 2024 sur Expedia
It’s was nice
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Dominique,We appreciate your comments regarding your recent stay and appreciate your wonderful feedback! It’s always a delight to hear positive experiences from guests like you. We hope to have the chance to serve you again on your next visit.
par un voyageur
Publié le 25 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Maria,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
par un voyageur
Publié le 23 juill. 2024 sur Expedia
Cleaning staff is on point 🙌
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Catherine,Thank you for staying with us. We value your business and appreciate you choosing us. Our team hopes to serve you again during your next visit.
