Note fondée sur 648 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,2 Service et personnel
4,1 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 sept. 2024 par Valerie Cavazos Assistant General Manager, Gestion de l’hôtel
Thank you for your recent stay with us! I hope you felt at home and enjoyed a reliable and friendly stay experience. We can’t wait to welcome you home again soon!
par un voyageur
Publié le 27 sept. 2024 sur Expedia
It was easy to check in and the room was very clean
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Valerie Cavazos Assistant General Manager, Gestion de l’hôtel
Thank you for your recent stay with us! I hope you felt at home and enjoyed a reliable and friendly stay experience. We can’t wait to welcome you home again soon!
par un voyageur
Publié le 26 sept. 2024 sur Expedia
Breakfast could have been better but everything else was great
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Valerie Cavazos Assistant General Manager, Gestion de l’hôtel
Thank you for your recent stay with us! I hope you felt at home and enjoyed a reliable and friendly stay experience. We can’t wait to welcome you home again soon!
par un voyageur
Publié le 24 sept. 2024
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Valerie Cavazos Assistant General Manager, Gestion de l’hôtel
Thank you for taking the time to share about your recent stay with us, and I am sorry to hear that your experience was unsatisfactory. We value every guest, especially our loyal Hilton Honors members. Our goal is to provide a reliable and friendly experience that makes every guest feel at home, and we sincerely appreciate your feedback. We hope to welcome you back soon.
par un voyageur
Publié le 23 sept. 2024
Service was great room was spacious and quiet,only complaint is need to update beds
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Valerie Cavazos Assistant General Manager, Gestion de l’hôtel
Thank you for taking the time to share about your recent stay with us, and we are sorry to hear you were unhappy with the beds. Our goal is to deliver a reliable and friendly experience that makes every guest feel at home, and we sincerely appreciate your feedback. We hope to welcome you back soon.
par un voyageur de Edinburg
Publié le 21 sept. 2024 sur Expedia
Our stay was awesome ! Clean place, nice outdoor area. The staff treated us great!
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Valerie Cavazos Assistant General Manager, Gestion de l’hôtel
Thank you for your recent stay with us! I hope you felt at home and enjoyed a reliable and friendly stay experience. We can’t wait to welcome you home again soon!
par un voyageur
Publié le 18 sept. 2024 sur Expedia
This property provided us with the basics of what we were looking for for this stay; a suite with a kitchen and parking for our tractor trailer. Unfortunately, that’s as far as the positives go. While our room appeared clean at a glance, this was the first time I have ever been in a hotel room with such filthy floors. At first, I could not figure out if it was the tile or the carpet causing our feet to feel grimy and become black, but then determined it was BOTH. It was as though neither had been cleaned in an extremely long time, if at all. This was extremely off putting, as we were looking for a break from having been on the road and dealing with truck stops and truck stop showers. Having previously stayed in Hilton properties, this was an unpleasant surprise. Additionally, there was NO climate control in the hallways throughout the building and seemed to only be in use in the room and common areas. I don’t know if this was an energy saving tactic or an issue with the hotel’s system, but stepping out of our room and into the hallway felt no different than stepping outside of the building. It truly added a layer of discomfort after being freshly showered and simply wanting to head to the common area for breakfast or to grab ice from a machine. Lastly, the entry door at the back of the building, which was supposed to be accessible by guest key access only, did not close properly and was often times left ajar, allowing any random person to gain access to the property.
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Valerie Cavazos Assistant General Manager, Gestion de l’hôtel
Thank you for taking the time to share about your recent stay with us, and we are sorry to hear that your experience was unsatisfactory. Our goal is to provide a reliable and friendly experience that makes every guest feel at home, and we sincerely appreciate your feedback. We hope to welcome you back soon.
par un voyageur
Publié le 17 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Valerie Cavazos Assistant General Manager, Gestion de l’hôtel
Thank you for your recent stay with us! I hope you felt at home and enjoyed a reliable and friendly stay experience. We can’t wait to welcome you home again soon!
par un voyageur
Publié le 9 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Valerie Cavazos Assistant General Manager, Gestion de l’hôtel
Thank you for your recent stay with us! I hope you felt at home and enjoyed a reliable and friendly stay experience. We can’t wait to welcome you home again soon!
par un voyageur
Publié le 9 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Valerie Cavazos Assistant General Manager, Gestion de l’hôtel
Thank you for taking the time to share about your recent stay with us, and we are sorry to hear that your experience was unsatisfactory. Our goal is to deliver a reliable and friendly stay that makes our guests smile, and we sincerely appreciate your feedback. We hope to welcome you back soon.
