Note fondée sur 364 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,8 Propreté de la chambre
3,3 Service et personnel
3,1 Confort de la chambre
2,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 sept. 2024 sur Expedia
there was just so much wrong and not at all what was advertised
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Barbara, Gestion de l’hôtel
Hi, Alexia! We sincerely apologize for the trouble caused. We would like to thank you for sharing such important feedback, we will surely work on this to ensure your next stay turns out to be an amazing one. Regards, Barbara
par un voyageur
Publié le 1 sept. 2024 sur Hotels
Needs work but it was a very comfortable experience.
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Barbara, Gestion de l’hôtel
Hi! We are pleased to know you had an awesome stay with us. Your precious words of appreciation meant a lot to us, hope to serve even better soon. Regards, Barbara
par un voyageur
Publié le 1 sept. 2024 sur Expedia
Was very clean and super quiet 😊
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Barbara, Gestion de l’hôtel
Thank you for rating us with such awesome words, Martha! We will strive to keep up with your expectations every time. Regards, Barbara
par un voyageur
Publié le 29 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Barbara, Gestion de l’hôtel
Hi, Constance! Thanks for your amazing words of appreciation. Words like these drive us to work even harder. Have a wonderful day! Regards, Barbara
par un voyageur
Publié le 22 août 2024 sur Expedia
Property is old and decrepit, outdated to say the least. Not worth $126 per night.. never again will i stay here or recommend it to anyone..
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Lisa, Gestion de l’hôtel
Sorry for the unpleasant experience you had with us, Walter! Thank you for sharing the feedback, we are using this as an opportunity to escalate the matter with the relevant team. We assure you that your next experience will be a memorable one. Regards, Lisa
par un voyageur
Disgusting, do not book - BLACK MOLD
Publié le 18 août 2024 sur HotelsFrom the pictures I thought this would be a nice stay which is exactly why I booked. Close to the water and had two queen beds. We checked in late, at 11pm. I paid for a two night stay with two adults and two children. Upon entering the room it reeked of mildew. I scoped around and I’m going to let these photos I post speak for themselves. This place needs to be shut down by a health inspector because there is no way that staying here could be legal. MOLD all in the restroom and a leaking toilet, hair from the previous occupants. Shower drain cover with no screws on it. Bugs galore. Dust and dirt everywhere.
This place is just to say the least, DISGUSTING. We did not even stay one night, we packed up and left and booked at La Quinta just down the road, and that place was amazing, book at La Quinta instead. Don’t waste your money here. Especially with kids or elderly.
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Lisa, Gestion de l’hôtel
We are sorry for the inconvenience, Diana! We can understand that your stay did not meet your expectations. Do not worry we will strive hard to serve better. Do give us another opportunity and we will ensure that you experience the comfort and hospitality we are known for. Hope to welcome you soon. Regards, Lisa
par un voyageur
Publié le 17 août 2024 sur Expedia
This place fits our needs well especially for the price. Staff are EXCELLENT. It is our second stay here. Big improvements from the last stay as they are always working to upgrade. Kid & Pet friendly. Pool with cabanas is nice. Good location for the beach, tourists shops, museums & more. Good place to stay. We'll be back!
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Lisa, Gestion de l’hôtel
Hello Teresa, Thank you for giving us a shot and even more for leaving us this review. We will feel blessed to serve you soon again with even better, upgraded and improvised services. Have a great day ahead. Regards, Lisa
par un voyageur
Publié le 15 août 2024 sur Expedia
Honestly it was pretty good. You get what you get for a nice price!
Commentaires de Gestion de l’hôtel
16 août 2024 par Joey, Gestion de l’hôtel
Hi, Nayeli! Thank you for sharing this valuable feedback. We are striving to provide consistent services to our guests. Wishing you a wonderful day ahead. Regards, Joey
par un voyageur
Publié le 13 août 2024 sur Hotels
Necesitas mucho reparación y un poco mas en la limpieza
Commentaires de Gestion de l’hôtel
16 août 2024 par Barbara, Gestion de l’hôtel
Hola Marisela! Lamentamos que tu experiencia con nosotros no haya sido agradable. Trabajaremos en tus comentarios para ofrecerte la mejor experiencia posible la próxima vez. Un saludo, Barbara
par un voyageur
Publié le 4 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Noah, Gestion de l’hôtel
Hi, Laura! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim
