Note fondée sur 55 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
1,9 Propreté de la chambre
2,4 Service et personnel
1,2 Confort de la chambre
1,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 sept. 2023 sur Hotels
par un voyageur
Publié le 3 sept. 2023 sur Expedia
par un voyageur
Publié le 27 août 2023 sur Expedia
When we came there was nobody at front desk. There was a note to say ring the bell which we did for over 20 minutes It took 30 minutes for somebody to come and help us check in. Rooms are very dirty with doors, falling apart spiders cockroaches in your room. Nothing as advertised on the web.
par un voyageur
Publié le 20 août 2023 sur Hotels
False advertising and when I tried to cancel, got the runaround for DAYS. I am now having to file a fraudulent claim with my credit card because they refused to cancel in person, they told me I needed to sign in to a program I have never used to cancel it online (yeah, didn’t book thru them, so can’t), then after multiple days had them tell me via chat I needed to call in. So they couldn’t help me at the desk, after multiple days of chatting with them online they couldn’t help me, and finally told me I needed to call, what, the front desk that couldn’t help me to begin with?
If I was able to give a 0 star, I would.
par un voyageur
Awful stay
Publié le 7 août 2023 sur HotelsRestroom and room were ridiculous awful.
Not cleaned and not anything like pictures on the website. I demand a full refund. Restroom toilet was broken. Roaches in room cigarette buds on top of air conditioning unit. Then lady at front desk puts a sign no refunds on window. She moved me to another room. And that one was awful also. No happy with this stay.
par un voyageur
Publié le 3 août 2023 sur Hotels
We did not stay the night there because the room was nothing like in the picture. This website should check the information that is shared to them about the hotel rooms.
par un voyageur
Publié le 30 juill. 2023 sur Expedia
par un voyageur
Publié le 26 juill. 2023 sur Expedia
The room wasn’t clean
Commentaires de Gestion de l’hôtel
29 juill. 2023 par Maria, Gestion de l’hôtel
Apologies for the inconvenience caused, Estefania! We have marked a note for the experience you had with us to ensure your next stay is pleasant. Wish you a wonderful day ahead. Regards, Maria
par un voyageur
Publié le 26 juill. 2023 sur Expedia
This was an absolute waste of money. The tub was dirty,.NO HOT water, the staff did not care.
Commentaires de Gestion de l’hôtel
29 juill. 2023 par Rosy, Gestion de l’hôtel
We are sorry to hear about your experience, Clyde! Being a visitor, we expect everything is perfect. Do not worry, we have shared the feedback to our relevant team immediately to rectify the issue. We hope to serve you better in the future. Regards, Rosy
par un voyageur
Publié le 16 juill. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
22 juill. 2023 par Ammy, Gestion de l’hôtel
Hi, Douglas! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.
