Note fondée sur 399 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,9 Propreté de la chambre
3,1 Service et personnel
2,7 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Weatherford
Publié le 24 mars 2024 sur Expedia
DO NOT STAY HERE!
HAD TO WAIT 20 MIN TOCHECK IN, desk clerk was lettig guests into their room. NO KEY ACCESS FOR GUESTS, clerk said it's been that way for over a week. Told clerk we would check out in the morning. 3 night stay. Next morning no one at front dest, completely closed by wood panel. Tried to reach manager for day. Was charged full amount, when asked mgr 5 days later,I had to call, no return call left message 4 times. Thursday finally got manager to answer the phone. Asked why full charge, he said for total reservation. I asked for refund, he said we don't refund for any reason, very rude. There problem was still not fixed.
STAY HERE AT YOUR OWN RISK!!!
Commentaires de Gestion de l’hôtel
22 mai 2024 par General Manager , Gestion de l’hôtel
Sorry for any inconvenience you may have experienced, we strive to give our guests a great stay, hope to be able to service your needs in the future.
par un voyageur
Publié le 17 mars 2024 sur Expedia
Nothing really outstanding from this hotel. The staff was very kind and friendly during the stay but the hotel itself was in horrible condition. It stinked from the smoking even tho it says non-smoking and the bed sheets and towels were dirty and stained. There was only 1 staffed memeber at night who was doing her best trying to help everyone so kuddos to her. This suite needs to better their managing and cleanliness in its rooms. The staff was the only positive thing during the stay.
par un voyageur
Terrible stay
Publié le 3 mars 2024 sur HotelsNot as advertised. Felt like I was in a drug rehab. Constant traffic and lots of noise throughout the night. Definitely do not recommend, no matter how cheap
par un voyageur
Publié le 8 févr. 2024 sur Hotels
par un voyageur de Kyle
Publié le 21 janv. 2024 sur Expedia
🙏
par un voyageur
Publié le 15 janv. 2024 sur Expedia
par un voyageur
Publié le 27 déc. 2023 sur Hotels
par un voyageur
Publié le 26 déc. 2023 sur Hotels
No towels in our room
par un voyageur
Publié le 15 déc. 2023 sur Hotels
The stay was great however lack of towels and a clean cloth was not available is what made an impact on my stay.
par un voyageur
Publié le 13 déc. 2023 sur Hotels
