Note fondée sur 420 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,1 Service et personnel
4,2 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 nov. 2024
The only down size was the hot tube was not working
Commentaires de Gestion de l’hôtel
20 nov. 2024 par Manager, Gestion de l’hôtel
Hello Kathleen,Thank you for sharing your feedback with us. We apologize for any inconvenience this may have caused during your stay. We appreciate your understanding and will address this matter with our team to ensure a better experience for future guests.
par un voyageur
Publié le 21 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 août 2024 par Manager, Gestion de l’hôtel
Hello Joseph,We are thrilled to hear you had a positive experience at our hotel! We hope to welcome you back soon for another enjoyable stay.
par un voyageur
Publié le 12 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 août 2024 par Manager, Gestion de l’hôtel
Hello Victor,We're glad to hear you had a good experience during your stay! If you have any further feedback to share, please don't hesitate to reach out to us. We hope to welcome you back soon for an even better stay!
par un voyageur
Publié le 9 août 2024 sur Hotels
Checked in late in the evening, had a death in the family in Kerens Texas. My Wife, two kids and myself were all very tired from the difficult day.
TV turned on could hear sound but had no picture.
AC was set at 70 but the room was very warm, told desk and they said to turn it to 65 and it would get cold. It never did. Warm all night.
The beds were damp as well as the floors, sheets were so pilly we had to get new sheets from desk and change the beds at 10 at night
I specifically booked it because they had breakfast and boasted pictures of waffles which I know the kids would have enjoyed the machine was broke.
I travel for work frequently, this was hands down the worst experience I’ve had at a hotel
Commentaires de Gestion de l’hôtel
14 août 2024 par Manager, Gestion de l’hôtel
Hello Chris, We are sorry to hear about the challenges you encountered during your stay. Our maintenance team will look into the TV and AC issues to ensure a comfortable experience for future guests. Your feedback on the bed linens and breakfast amenities will be shared with the relevant departments for improvement. Guest satisfaction is our priority, and we appreciate you bringing these matters to our attention.
par un voyageur
Publié le 9 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 août 2024 par Manager, Gestion de l’hôtel
Hello Allen,We're pleased to hear that you had a great stay with us! We hope to welcome you back again soon for another wonderful experience.
par un voyageur
Publié le 8 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 août 2024 par Manager, Gestion de l’hôtel
Hello Denise,We are thrilled to hear you enjoyed your stay with us! Please feel free to reach out if there's anything we can assist you with in the future.
par un voyageur
Publié le 5 août 2024 sur Expedia
Nothing
Commentaires de Gestion de l’hôtel
7 août 2024 par Manager, Gestion de l’hôtel
Hello Michael, We apologize for any inconveniences experienced during your stay. If you have any feedback you would like to share with us, please feel free to contact our management team directly. Your input is valuable to us as we strive to continually improve our services.
par un voyageur
Publié le 5 août 2024 sur Expedia
Bed was not comfortable room was dirty when checked in dust on every door frame and top of tv handd prints on head board
Commentaires de Gestion de l’hôtel
6 août 2024 par Manager, Gestion de l’hôtel
Hello Christopher,We appreciate your feedback and apologize for falling short of expectations. Your comments will be shared with the team to ensure improvements are made. We strive to provide a comfortable and clean environment for all our guests. Thank you for bringing this to our attention.
par un voyageur
Publié le 2 août 2024 sur Hotels
Front desk clerk very friendly and informative. Quick and easy check in process.
Commentaires de Gestion de l’hôtel
3 août 2024 par Manager, Gestion de l’hôtel
Hello Tamara,We are delighted to hear that you had a positive experience with our front desk clerk during check-in. Your comfort and satisfaction are our top priorities, and we appreciate your kind feedback. Thank you for choosing our hotel for your stay.
par un voyageur
It’s fine. Not great
Publié le 30 juill. 2024 sur HotelsThis is a roadside motel/hotel. It’s clean and decently comfortable; so it’s what you’d expect … small town, very little competition.
Free breakfast is passable, but obviously trying not to spend a cent beyond the minimum. Ice machines may or may not work. AC cools but doesn’t remove the humidity. So, if you’re tried or have to work a day nearby, stop. If you have not particular reason to stop, drive on and find better,
Commentaires de Gestion de l’hôtel
1 août 2024 par Manager, Gestion de l’hôtel
Dear Guest,We appreciate your feedback on your recent stay with us. Our team always strives to provide a clean and comfortable experience for our guests. We will address the breakfast offerings and ice machine functionality to ensure a smoother experience for future guests. Thank you for choosing to stay with us, and we hope to welcome you back in the future.
