Note fondée sur 281 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,7 Service et personnel
3,5 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Daniel,Thank you for your delightful rating and for choosing us. We truly value your business and appreciate your support! Our team looks forward to the opportunity to serve you again on your next visit!
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Overpriced, run down, broken down cars in parking lot, people wandering / loitering. Tried to cancel upon seeing the property but were not able to. Had to pay out of pocket to stay nearby at a clean safe hotel without trash and broken down cars (and people loitering in parking lot) and the competition next door was actually cheaper too!
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Richard,I’m very sad to hear about your experience. It’s disappointing to learn that our property didn’t meet your expectations and that you encountered issues with cleanliness and safety. I understand how frustrating it must have been to feel stuck with your reservation. I’ll be addressing these concerns with my team to ensure we improve our guests’ experiences moving forward. I hope you’ll consider giving us another chance in the future.
par un voyageur
Publié le 21 sept. 2024 sur Hotels
Good
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,It was our great pleasure to provide you with such a good experience. Thank you for giving us such an awesome rating! We are glad to know that we exceeded your expectations and are looking forward to hosting you again soon!
par un voyageur
Publié le 19 sept. 2024 sur Expedia
Very respectful and very quiet
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,We're glad to hear you found our place respectful and quiet. Creating a peaceful environment for our guests is a priority and we hope to welcome you back for another relaxing stay soon!
par un voyageur
Publié le 7 sept. 2024 sur Hotels
Poor lighting would make most people feel on edge.
Price was ok for the quality of the room.
Commentaires de Gestion de l’hôtel
8 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Jack,It's sad to hear that the lighting in the room made you feel uncomfortable. We appreciate your comments about the price and quality and we’re taking your concerns into account as we work to improve our facilities. We hope to have the opportunity to provide you with a better experience in the future.
par un voyageur
Publié le 7 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
par un voyageur
Publié le 6 sept. 2024 sur Hotels
There were drunken fights in the parking lot. Room was smelly. Towels and housekeeping were less than good. I wont be back.
Commentaires de Gestion de l’hôtel
8 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,Thank you for sharing your feedback about your stay with us! We extremely regret your subpar experience at our property. This is generally not what our guests experience with us and we hope you give us a chance to make it better for you. These issues have been taken up with our management and we are taking committed steps to rectify them and ensure this does not happen again.
par un voyageur
Publié le 2 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Dean,We were delighted to be your hosts recently, thank you for choosing to stay with us. It is heartwarming to receive a 10-star rating from our guests. We are glad that you had a nice stay with us. Our Team is looking forward to serving you again on your future travels.
par un voyageur
Publié le 28 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 août 2024 par Sophia CSR, Gestion de l’hôtel
Hi Edward,We would love to hear more about your experience, including any specific pros and cons you’d like to share. Your detailed feedback, whether positive or constructive, helps us enhance our services and provide a better experience for all our guests.
par un voyageur
Publié le 28 août 2024 sur Expedia
The breakfast burritos were very good.
Commentaires de Gestion de l’hôtel
29 août 2024 par Sophia CSR, Gestion de l’hôtel
Hi William,We are pleased to know that you were satisfied with our breakfast. Providing exceptional services is always our top priority. Thank you for your amazing 5-star rating and we look forward to hosting you again soon!
