Note fondée sur 252 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,7 Service et personnel
3,5 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 mars 2024 sur Expedia
Property was clean, room was very nice. Only suggestion is that even if it isn't an ADA room, there needs to be some type of mat or surface in the bathtub to keep it from being stuck, especially without grab bars.
Commentaires de Gestion de l’hôtel
18 mars 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,I am grateful for your excellent review and 5-star rating! We are delighted to hear that you found our home clean and the room quite comfortable. Your comment about the bathtub is very appreciated and we will consider it. Our visitors' safety and comfort are our top priorities, and we will look into appropriate ways to resolve this problem. We hope to see you again soon for another wonderful visit!
par un voyageur
Publié le 6 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 mars 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,It is really heartwarming to see such a wonderful 10-star rating. We truly appreciate you taking the time to rate your experience. Our Team is looking forward to serving you again on your future travels.
par un voyageur
Publié le 4 mars 2024 sur Expedia
They advertised a continental breakfast- they had nothing.
Room was dirty, hair, stained sheets. Dirty.
Room was falling apart.
Commentaires de Gestion de l’hôtel
8 mars 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,We regret that you had an unpleasant experience at our property and never want our guests to have such kind of experience. We will investigate this issue and will take the required measures. Our Team hopes to serve you better in the future.
par un voyageur
Publié le 17 févr. 2024 sur Expedia
The rooms are very nice and clean
Commentaires de Gestion de l’hôtel
17 févr. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,Many thanks for the review with the positive comments and 5-star ratings. We are glad to know that you were pleased with the clean room. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcome our guest's ideas and suggestions. We assure you the best of our services at all times.
par un voyageur
Publié le 14 févr. 2024 sur Expedia
I liked my stay very much!
Commentaires de Gestion de l’hôtel
14 févr. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,A hearty thanks for your review. We sincerely appreciate your feedback and will always ensure that we keep delighting you with our facilities and services. Thank you for the wonderful 5-star review! We hope to hear more from you on your next visit.
par un voyageur
Publié le 26 nov. 2023 sur Expedia
Cigarettes smell in the room
Commentaires de Gestion de l’hôtel
29 nov. 2023 par Sophia CSR, Gestion de l’hôtel
Dear Guest,Thank you for sharing your review. We apologize for the inconvenience you faced regarding the Cigarettes smell in the room. We will surely forward your valuable feedback to our team for improvements. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
par un voyageur
Publié le 15 nov. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
8 déc. 2023 par Sophia CSR, Gestion de l’hôtel
Dear Guest,It is really heartwarming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. Our Team is looking forward to serving you again on your future travels.
par un voyageur
Publié le 13 nov. 2023 sur Hotels
This place was a bit sketchy. Lots of workers staying there and hanging out outside their rooms. Also, the smell of weed drifting out of some of the rooms. The supposed breakfast consisted either a donut or a frozen breakfast burrito heated in the microwave.
The clerk was wonderful and very accommodating, but she couldn't control these things. We will not stay at this location again. Very disappointing.
Commentaires de Gestion de l’hôtel
13 nov. 2023 par Sophia CSR, Gestion de l’hôtel
Dear Guest,Thank you for sharing your experience. We appreciate your feedback and regret the inconvenience caused during your stay. Please know that we are a family-friendly hotel. Safety and security are our top priorities. All our guests feel safe and secure at our property. We will investigate your insecurities with our team to take corrective measures for your future visits and will surely forward your valuable feedback to our team for improvements. We hope you will choose us again in the future.
par un voyageur
Disappointing
Publié le 6 nov. 2023 sur HotelsCommentaires de Gestion de l’hôtel
7 nov. 2023 par Sophia CSR, Gestion de l’hôtel
Dear Guest,We are sad to see this rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.
par un voyageur
Publié le 26 oct. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
28 oct. 2023 par Sophia CSR, Gestion de l’hôtel
Dear Guest,We are sad to see this 1-star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.
