Note fondée sur 52 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
5,0 Propreté de la chambre
4,9 Service et personnel
4,9 Confort de la chambre
4,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 13 févr. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
17 mai 2023 par il team De Len, Gestion de l’hôtel
Gentile Roberto,grazie per la Sya recensione.Cordiali saluti,
par un voyageur
Publié le 13 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 oct. 2024 par HOTEL de LEN Staff, Gestion de l’hôtel
Dear Mr. Vlad,We sincerely thank you for taking the time to share your valuable feedback with us. Your comments are essential to help us continuously improve the quality of our service.We are glad you lived a positive experience in every respect, and we look forward to welcoming you once again, even at a different time of year.Kind regards,
par un voyageur
Publié le 20 août 2024 sur Expedia
Great location, wonderful service and very clean and modern room. Breakfast is amazing, a la carte service included. Quite expensive for what you get, likely because there is less selection for this quality in Cortina. No air conditioning, which is unacceptable for a property this expensive and they promote that it has - required sleeping with the windows open and since the hotel is on a busy street this meant sleeping was terrible.
Commentaires de Gestion de l’hôtel
22 août 2024 par HOTEL de LEN Staff, Gestion de l’hôtel
Dear Mr. DavidThank you for taking the time to share your invaluable feedback with us. Your insights are essential in helping us continually enhance the quality of our service.We are delighted to hear that you enjoyed our location, the exceptional service provided by our team, the modern design of your room, and the delightful à la carte breakfast. Your positive comments inspire us to keep striving for excellence.Regarding the point you raised, what truly sets us apart from other hotels is our mission and concept: we aim to make every guest feel as though they are at home. From the moment you make your reservation until long after your departure, we are dedicated to providing attentive care and a personalized experience. Our goal is to share our passion for the local surroundings and create a lasting connection with our guests. To us, you are not just guests—you are friends.We regret to read your rest was disturbed by the traffic noise due to the high season with the windows open, we would just clarify as noted on our website, all of our rooms feature centralized ventilation rather than air conditioning. Additionally, the natural warmth of the wood construction helps retain heat, which may cause the room to feel warmer than expected, especially during the days of your visit since the town experienced the highest temperature of the season.We really wish to welcome you again at HOTEL de LEN,Best Regards
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Great location in middle of town. traffic noise off main road with terrace door open. No air conditioning but was not too warm. Restaurant was very good and breakfast was excellent
Commentaires de Gestion de l’hôtel
20 août 2024 par HOTEL de LEN Staff, Gestion de l’hôtel
Dear Mr. Scott,Thank you for sharing with us your precious feedback.We are glad you lived a positive experience in every respect and liked our location in the middle of town, our restaurant and our excellent breakfast.Regarding the air conditioning, the room is equipped with a cooling system and, being it made of wood, its role is to keep warm inside. This is the reason why the perceived temperature is higher than it is in reality. In addition, all our doors and windows are sound-proof; this is the reason why our Guests don't hear any noise from outside when they are closed. It goes without saying that, when they are open, we can't garantee the same quiet beacuse the Hotel is located in the downtown, on the main road. Despite this, we hope to host you once again, even at a different time of year. Kind regards,
par un voyageur
Publié le 24 juill. 2024 sur Expedia
Excellent and fast check in with answering questions at the same time. Staff were very friendly and helpful. Breakfast was delicious. Spa was unforgettable with 3 sauna options, jacuzzi pool and view. Dining was Michelin star experience.
Commentaires de Gestion de l’hôtel
20 août 2024 par HOTEL de LEN Staff, Gestion de l’hôtel
Thank you for sharing your feedbackDear Ms. Elena,We would like to thank you for taking the time to share with us your precious feedback.We are glad you lived a positive experience in every respect, from the fast check-in, to our staff, passing through the breakfast, the spa and the restaurant. We look forward to welcoming you once again at a different time of year to discover HOTEL de LEN in all its seasons, where the different colours and flavours create unique emotions and experiences.Kind regards,
par un voyageur
Exellent😍
Publié le 20 juill. 2024 sur HotelsCommentaires de Gestion de l’hôtel
22 juill. 2024 par HOTEL de LEN Staff, Gestion de l’hôtel
Dear Mr. Seppo,We would like to thank you for taking the time to share with us your feedback.We are glad you lived an excellent experience in every respect, and we look forward to welcoming you once again at a different time of year to discover HOTEL de LEN in all its seasons.Kind regards,
par un voyageur
Publié le 14 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 juill. 2024 par HOTEL de LEN Staff, Gestion de l’hôtel
Dear Mr. James,Thank you for your feedback. We are glad you lived a positive experience in every respect, and we look forward to welcoming you once again. Kind regards,
par un voyageur
Publié le 10 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 août 2024 par HOTEL de LEN Staff, Gestion de l’hôtel
Dear Ms. Arina,We thank you for sharing with us your priceless feedback; your opinion and suggestions are the best way for us to improve the quality of our service.We are glad you lived a positive experience, and we look forward to welcoming you once again.Kind regards,
par un voyageur
Publié le 4 juill. 2024 sur Expedia
Love the friendly staff. We had wonderful wine tasting with Sera and the most delicious Apertivo . Breakfast is terrific . Only negative is one needs Aircon in bedrooms. Have been 3 times will be back .
Commentaires de Gestion de l’hôtel
22 juill. 2024 par HOTEL de LEN Staff, Gestion de l’hôtel
Dear Ms. Cecilia, Thank you for sharing with us your precious feedback.We are glad you liked the wine tasting with Serena, the aperitivo and our Staff.We do apologise for the breakfast and the aircon. The room is equipped with a cooling system and, being it made of wood, its role is to keep warm inside. This is the reason why the perceived temperature is higher than it is in reality. We look forward to welcoming you once again at a different time of year to discover HOTEL de LEN during al seasons. Kind regards,
par un voyageur
Publié le 4 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 août 2024 par HOTEL de LEN Staff, Gestion de l’hôtel
Dear Mr. Hm,We would like to thank you for taking the time to share with us your precious feedback. We treasure our guests’ opinion and suggestions about their stay: it is the best way for us to improve the quality of our service day by day.We are glad you lived a positive experience in every respect, and we look forward to welcoming you once again at a different time of year to discover HOTEL de LEN in all its seasons, where the different colours and flavours create unique emotions and experiences.Kind regards,
