Note fondée sur 1 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Misleading photography
Publié le 17 juin 2018 sur HomeAwayThe interior photography is spot on as is the garden. All that is, apart from the proximity of you rental to the owners house. In fact the bbq for your use is in the side wall of their home.
The owners are charming and respectful but you are holidaying in someone else’s garden.
Unfortunately, and I don’t know if perhaps we were just unlucky, I don’t think so though, but due to the position of the house which is in a plain in between two substantial drainage ditches, the mosquitoes are merciless.
Geographically well positioned for Cortona, Assis and other towns of note. This for us did not outweigh the negatives.
The house is very clean and obviously newly renovated for rental so absolutely no complaints there.
Such a shame.
Commentaires de Gestion de l’hôtel
28 mars 2020 par VrboOwner, Gestion de l’hôtel
Dear Stella,
We're very sorry to read that, in you opinion, this property and in general your stay are only worthy 1 star. Regarding the proximity of the house to owners, this information is also stated on the description and in several occasions, this has been valued as a plus since quicker and better assistance can be provided. We're sorry if it was not the case. The Emma Villas staff is always at disposal and we’re sorry to be informed about these issue only after the end of your vacation. Feedback and comments are always welcome and help us to improve our service as well as the quality of the villas. We hope to host you again in another amazing property in Italy, we would be pleased to help you finding the best location for your future holiday.
Emma Villas staff
