Note fondée sur 1 147 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,3 Service et personnel
4,1 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 sept. 2024 sur Hotels
par un voyageur
Publié le 19 sept. 2024 sur Expedia
La verdad que todo excelente, supero nuestras expectativas, restaurantes muy ricos, no nos tocó mucha gente, no teníamos que hacer filas ni nada, la actitud de meseros, bartenders y demás gente excelente, todo muy bien no podría pedir más. Los toboganes un plus muy bueno ibamos todos los días, la playa excelente, sin sargaso, sin rocas, limpia, comida deliciosa, especialmente el restaurante de sushi, y muy completo todos los buffettes.
par un voyageur
Publié le 17 sept. 2024 sur Expedia
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Poca disponiblilidad en restaurantes, en el bar que esta en el teatro casi no hay personal y tardaban un buen en atenderte y habia poca variedad de comida en el restaurante principal.
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Hotel Riu Dunamar, Gestion de l’hôtel
Apreciado Oscar,Gracias por su visita y compartir su percepción de sus vacaciones con nosotros. Sentimos mucho que su estancia no haya sido totalmente satisfactoria, le pedimos disculpas si ha tenido la sensación de falta de personal. Tendremos en cuentas sus observaciones para una mejora continua.Ojalá vuelva a brindarnos una oportunidad de recibirle en alguna de nuestras instalaciones y, podamos así ofrecerle, el maravilloso servicio y la estancia 100% satisfactorios, que acostumbramos a brindar. Con los mejores deseos, Hotel Riu DunamarOnline Reputation Manager
par un voyageur
Publié le 17 sept. 2024 sur Expedia
I visited this property for my birthday. The staff was kind but the people visiting were unkind and rude which had nothing to do with the property. It was the first time as a solo traveler I encountered this throughout the whole property and it’s unwelcoming to feel that type of prejudice as a traveler to a foreign country.
The balcony was nice to sit and be in solitude and I can listen to the waves and even hear the nightly events.
The property is far away from everything and to leave or venture out you will need to take a taxi.
The only recommendation I have is to add umbrellas, tents, and maybe cabanas on the beach bc it’s so hot and the beautiful palm trees don’t provide a lot of coverage.
There was an event every night and food easily available and cooked well. I received beautiful pastries for my birthday and a kind note.
The property is well kept and clean.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Hotel Riu Dunamar, Gestion de l’hôtel
Dear TaChandra Patrice,Thank you very much for your kind words.And we are very pleased to read that you enjoyed your birthday.Thank you very much for choosing us.We wish you a lovely day!Kindest Regards,Hotel Riu DunamarOnline Reputation Manager
par un voyageur
Publié le 12 sept. 2024 sur Expedia
I thought the property overall was pretty well kept and clean. There was some garbage occasionally in the halls (ie. empty cup) or dirty plates by the rooms. The staff were extremely accommodating, friendly and always had a smile on their face. They always made sure our drinks were filled and one guy nicely came back with an ice bucket and a bottle of both white wine and prosecco.
The food was good, brunch/breakfast by far was the best. The Japanese place was not great and would definitely avoid going there. The italian place, pompeya, was ok.
Overall the grounds were beautiful, the people were extremely friendly, but the the food was subpar.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Hotel Riu Dunamar Online Reputation Manager, Gestion de l’hôtel
Dear Jessica,It is wonderful to know you enjoyed your stay.We strive for excellence, therefore, we will forward your comment.Thank you very much, we hope you visit us again very soon.Warmest wishes,Hotel Riu DunamarOnline Reputation Manager
par un voyageur
Publié le 10 sept. 2024 sur Expedia
par un voyageur
Publié le 9 sept. 2024 sur Expedia
par un voyageur
Publié le 9 sept. 2024 sur Expedia
Everything
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Hotel Riu Dunamar, Gestion de l’hôtel
Dear Zulit,Thank you very much for your evaluation. It is very rewarding to read your positive comment.Our beautiful staff will be so happy to learn about your satisfaction.It would be great to welcome you again soon.We wish you a wonderful day!Warmest Regards,Hotel Riu DunamarOnline Reputation Manager
par un voyageur
Publié le 7 sept. 2024 sur Expedia
Muy buena opción para ir en familia, su parque acuático muy divertido, la playa hermosa sin sargazo
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Online Reputation Manager , Gestion de l’hôtel
Estimado/a Alain,Muchas gracias por sus amables palabras y por su valoración.Estamos encantados de que haya pasado unas vacaciones estupendas con nosotros.Esperamos poder darle la bienvenida de nuevo.Con nuestros mejores deseos quedamos,Hotel Riu DunamarOnline Reputation Manager
