Note fondée sur 353 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
3,9 Service et personnel
4,3 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 janv. 2024 sur Expedia
Serice
Commentaires de Gestion de l’hôtel
25 janv. 2024 par Planet Hollywood Cancun, Gestion de l’hôtel
Dear Marjorie, thank you for the perfect score. We are very glad you got to experience paradise to the max. We will be glad to receive you once again soon.
par un voyageur
Publié le 1 avr. 2024 sur Expedia
Todo bien, excepto los restaurantes cuya comida creo que debe mejorar
Commentaires de Gestion de l’hôtel
1 avr. 2024 par Planet Hollywood Cancun, Gestion de l’hôtel
Estimado Alfonso, gracias por compartir su reciente experiencia. Nuestro principal objetivo es crear experiencias increíbles para todos nuestros huéspedes durante sus vacaciones, vamos a seguir mejorando nuestros servicios para que en su próxima visita tenga unas vacaciones aún más PHabulosas.
par un voyageur
Publié le 26 mars 2024 sur Expedia
I loved absolutely everything about my stay! I will definitely be returning!
Commentaires de Gestion de l’hôtel
26 mars 2024 par Planet Hollywood Cancun, Gestion de l’hôtel
Dear Ambri, thank you for the perfect score. We are very glad you got to experience paradise to the max. We will be glad to receive you once again soon for more PH Experiences.
par un voyageur
Publié le 24 mars 2024 sur Expedia
We liked the restaurants and buffet. Entertainment was fun. Service at the pool was great!
Commentaires de Gestion de l’hôtel
25 mars 2024 par Planet Hollywood Cancun, Gestion de l’hôtel
Dear Kristina, thank you for the perfect score. We are very glad you got to experience paradise to the max. We will be glad to receive you once again soon for more PH Experiences.
par un voyageur
Publié le 24 mars 2024 sur Expedia
Dining is shut while you are there,food is not good.Reported a suspected theft of I pod( gave them the location).
Commentaires de Gestion de l’hôtel
25 mars 2024 par Planet Hollywood Cancun, Gestion de l’hôtel
Dear Gurender, thank you for sharing your rating, it is very unfortunate to know that we did not meet your expectations. Our main goal is the satisfaction of our guests. This will help us to improve our services, and we hope that in the future you will give us the opportunity to stay with us once again and change your perspective.
par un voyageur
Publié le 17 mars 2024 sur Expedia
The property was fantastic. Staff were always nice and working quickly to help everyone, the facilities were clean and updated, the dining options were incredible especially the Brazilian steakhouse. Axel over at the adult scene pool bar made our trip a blast, by far the hardest working and our favorite bartender.
Commentaires de Gestion de l’hôtel
17 mars 2024 par Planet Hollywood Cancun, Gestion de l’hôtel
Dear Ryan, thank you for the perfect score. We are very glad you got to experience paradise to the max. We will be glad to receive you once again soon for more PH Experiences.
par un voyageur
Publié le 17 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 mars 2024 par Planet Hollywood Cancun, Gestion de l’hôtel
Dear Odin, thank you for the perfect score. We are very glad you got to experience paradise to the max. We will be glad to receive you once again soon for more PH Experiences.
par un voyageur
Publié le 14 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 avr. 2024 par Planet Hollywood Cancun, Gestion de l’hôtel
Dear Tammy, thank you for sharing your recent experience. Our main goal is to create amazing experiences for all our guests during their vacation, we will keep improving our services so on your next visit you have an even more PHabulous vacation.
par un voyageur
Publié le 14 mars 2024 sur Expedia
The food and cleanliness were very good. I was. It aware it was the same property as the “non-adult” option and that all the entertainment and food options would be shared. If you want to be at an adults only option, I wouldn’t suggest it.
Commentaires de Gestion de l’hôtel
14 mars 2024 par Planet Hollywood Cancun, Gestion de l’hôtel
Dear Amelia, thank you for sharing your recent experience. Our main goal is to create amazing experiences for all our guests during their vacation, we will keep improving our services so on your next visit you have an even more PHabulous vacation.
par un voyageur
Publié le 13 mars 2024 sur Expedia
It was nicd
Commentaires de Gestion de l’hôtel
13 mars 2024 par Planet Hollywood Cancun, Gestion de l’hôtel
Dear Kirsten, thank you for the perfect score. We are very glad you got to experience paradise to the max. We will be glad to receive you once again soon for more PH Experiences.
