Note fondée sur 300 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,8 Service et personnel
4,8 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 9 août 2022 sur Expedia
La propreté de l’établissement , le calme , et le personnel très gentil , un seul petit bémol le manque de respect de certains voisins de ma chambre , enfants et parents très bruyants .
par un voyageur
Publié le 19 août 2024 sur Expedia
The room is spacious and very comfortable.
The weekend female clerk was a bit curt.
Commentaires de Gestion de l’hôtel
20 août 2024 par Front Desk, Gestion de l’hôtel
Dear Lora,Thank you for taking the time to share your feedback. We are delighted to hear that you found our rooms comfortable and clean. However, we are truly sorry to learn about your experience with one of our staff members. Please accept our sincere apologies for any inconvenience this may have caused. We strive to provide excellent service to all our guests, and your comments will help us improve. We hope to have the opportunity to welcome you back and provide a flawless experience next time.Warm Regards,Guest ServicesComfort SuitesCottage Grove-Madison
par un voyageur
Publié le 18 août 2024 sur Expedia
Property is only a few years old so building and rooms are newer and up to date. There is is nice bar n grill next door (walking distance) from hotel: bbJacks. Staff was pleasant and breakfast had a good variety but only two options plus waffle maker. Overall great stay!
Commentaires de Gestion de l’hôtel
20 août 2024 par Front Desk, Gestion de l’hôtel
Dear Diana,Thank you for your kind review! We are delighted to hear that you had a wonderful experience and enjoyed our up-to-date rooms and building. It's great to know that you had a pleasant meal at the grill next door and found our staff to be helpful. We're thrilled that you enjoyed the breakfast variety. We look forward to your next visit!Best Wishes,Guest ServicesComfort SuitesCottage Grove-Madison
par un voyageur
Publié le 18 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 août 2024 par Front Desk, Gestion de l’hôtel
Hi Jeanette,We are thrilled to see your perfect score! It's wonderful to know that you enjoyed your stay. We hope to have the pleasure of hosting you again in the future.Warm Regards,Guest ServicesComfort SuitesCottage Grove-Madison
par un voyageur
Publié le 17 août 2024 sur Expedia
The breakfast was good, daily room service was great, and the staff was very friendly and accommodating!
Commentaires de Gestion de l’hôtel
20 août 2024 par Front Desk, Gestion de l’hôtel
Dear Ralph,Thank you for your fantastic review! We are glad to hear that you had a memorable stay with us. Your compliments about our breakfast, daily room service and friendly accommodating staff are very much appreciated. We can't wait to welcome you back and provide another exceptional experience.Best Wishes,Guest ServicesComfort SuitesCottage Grove-Madison
par un voyageur
Short but Sweet
Publié le 12 août 2024 sur HotelsWasn't a long stay. Got in around 7:00 and left early. Everything was fine. Breakfast in the morning was good. No complaints.
Commentaires de Gestion de l’hôtel
13 août 2024 par Front Desk, Gestion de l’hôtel
Dear Pete,Thank you so much for your kind words! We're delighted to hear that you enjoyed our breakfast during your short stay with us. It's wonderful to know that our efforts to provide a delicious and satisfying start to the day made a positive impression on you.We hope to have the pleasure of welcoming you back for a longer stay in the future, so you can experience even more of what our hotel has to offer. Safe travels and see you soon!With Warm Regards,Guest ServicesComfort Suites Cottage Grove-Madison
par un voyageur
Publié le 4 août 2024 sur Expedia
Dry nice facility
Commentaires de Gestion de l’hôtel
5 août 2024 par Front Desk, Gestion de l’hôtel
Dear Jake, Thank you for sharing your positive experience with us. We're delighted to hear that you found our hotel to be both dry and nice. Your feedback means a lot to us.Our team works hard to create a comfortable and enjoyable environment for all our guests, and it's rewarding to know that we succeeded during your stay. We hope to welcome you back soon for another wonderful experience.Warm Regards,Guest Services,Comfort SuitesCottage Grove-Madison
par un voyageur
Publié le 4 août 2024 sur Hotels
Only concern was the loud music outside our room. Thank goodness the band stopped playing around 9-10.
Commentaires de Gestion de l’hôtel
5 août 2024 par Front Desk, Gestion de l’hôtel
Dear Lyle,We sincerely apologize for the inconvenience caused by the loud music next door during your stay. Rest assured; we take noise complaints seriously. We have addressed the issue with the neighboring establishment and are continual working on ways to minimize disruptions. Your comfort is our priority, and we appreciate your feedback. Should you choose to stay with us again, we'll ensure a quieter experience. Thank you for choosing our hotel, Warm Regards,Guest ServicesComfort SuitesCottage Grove-Madison
par un voyageur
Publié le 4 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 août 2024 par Front Desk, Gestion de l’hôtel
It was a pleasure hosting you, Del. We're thrilled you enjoyed your stay, and your kind words certainly meant the world to us!We look forward to welcoming you back in the future.Warm Regards,Guest ServicesComfort SuitesCottage Grove-Madison
par un voyageur
Publié le 2 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 août 2024 par Front Desk, Gestion de l’hôtel
Dear Angela,We're delighted you chose us! Your satisfaction means the world to us, and we are looking forward to welcoming you back.Warm Regards,Guest ServicesComfort SuitesCottage Grove-Madison
