Note fondée sur 147 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,4 Service et personnel
4,1 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Mathieu
Super
Publié le 12 août 2017 sur HotelsSuper cadre
Personne a l accueil qui donne plein de bons conseils
par Gilbert
Publié le 6 avr. 2016 sur Hotels
par un voyageur
Publié le 12 juin 2023 sur Expedia
When we arrived, the entire place appeared abandoned suddenly, no one there, some room doors open. We called out and no one responded. The place was in disrepair and dirty. The experience was creepy and we left, to find another motel. We want our money back!
Commentaires de Gestion de l’hôtel
13 juin 2023 par Manager, Gestion de l’hôtel
Thank you for your feedback, Edward. The emergency circumstances surrounding our current closure were unfortunately unforeseeable. We understand how this has left you feeling disappointed and we extent our apologies again for the inconvenience.
par un voyageur
Publié le 24 mai 2023
There was nothing to like. They were out of business. The grounds were disgusting. Windows we’re broken and had plywood of plastic over them. Bed frames and garbs
Commentaires de Gestion de l’hôtel
13 juin 2023 par Manager, Gestion de l’hôtel
Thank you for your feedback, Catherine. The emergency circumstances surrounding our current closure were unfortunately unforeseeable. We understand how this has left you feeling disappointed and we extent our apologies again for the inconvenience.
par un voyageur
Publié le 19 mai 2023 sur Wotif
Booked and paid for accomodation only to arrive and find the place has closed down, so we had nowhere to stay for the night.
Commentaires de Gestion de l’hôtel
13 juin 2023 par Manager, Gestion de l’hôtel
Thank you for your feedback, Craig. The emergency circumstances surrounding this were unfortunately unforeseeable. We understand how this has left you feeling disappointed and we extent our apologies again for the inconvenience.
par un voyageur
Publié le 7 mai 2023 sur Expedia
Even though we received a message the day of our arrival we coming us they we closed. Property was very unkept. Very hard to find. No cell service.
Commentaires de Gestion de l’hôtel
8 mai 2023 par Manager, Gestion de l’hôtel
Thank you for your feedback, Robin. The emergency circumstances surrounding this were unfortunately unforeseeable. The message you received is automated and we will review this system to avoid any further issues in the future. Unfortunately, the area does suffer from cell coverage issues outside of our control. I understand how this has left you feeling disappointed and we extent our apologies again for the inconvenience.
par un voyageur
Publié le 9 nov. 2022 sur Expedia
Being in the middle of the rainforest was amazing, especially at night when a massive rainstorm came through. The place has a rustic charm. There is only one staff person and he does the best he can to make you comfortable. The location to the ferry and Cape Tribulation is perfect.
par un voyageur
Hotel in need for refurbishment
Publié le 31 oct. 2022 sur HotelsA hotel with an excellent location and seemingly used to have many good features.
Has a potential to be a first class retreat but sadly is terribly neglected
par un voyageur
Wanted to love the place...but don't.
Publié le 15 oct. 2022 sur HotelsI wanted to enjoy this place...but the check in was brutal. Closed for the first hour, the place looked deserted. After an hour, I was called and said check in was finally ready.
Checked into the room, it was less than clean - long black hairs everywhere, no towels for a shower. Black mold on the kitchen walls. I have photos of all this.
In speaking with the check in person, from check in, I was promised towels. I texted him once, reminded him again while he was walking about .. yet never received any towels. In speaking with other guests, they informed me it took them three days to get towels. They had an extra clean one they gave to me ..
The place advertises Wifi, but it isnt in the rooms, only in one common area. It also advertises AC, but again, no AC in the actual rooms.
I am not one to negatively review a place...I've stayed at a lot of hotels in the last couple of years...this place takes top spot in categories that you don't want to lead in ..
par un voyageur
Publié le 28 sept. 2022 sur Wotif
The resort was quiet and peaceful and conveniently located close to things. The staff were very pleasant.
There was a problem with the plumbing which interrupted the water supply for a few days.
