6/10 – Acceptable
Linda L.
21 nov. 2024
Family getaway to celebrate a 70th
I had checked day before about check-in and advised I’d receive details 30mins prior to check-in time. I did not receive this and had to contact. Apparently a glitch in the software not telling the manager we were coming.
On arrival the house hadn’t been cleaned from previous people and we had to wait 1 1/2 hrs - which was ok but not expected- we were offered an extra night, however couldn’t take it but got a late checkout.
Then no hot water and spa was cold so had to contact again. Very accommodating manager.
The house is in a prime location and outdoor area amazing for a big group, however all very tired and in need of maintenance to look like the photos advertised. Towels and linen also could be upgraded for the price.
A little disappointed however had a lovely time in the outdoor space.
Linda L.
Séjour de 3 nuits en novembre 2024