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Dreams Cozumel Cape Resort & Spa - All Inclusive

4.0 star property
4-star beachfront property near Paradise Beach

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Photo gallery for Dreams Cozumel Cape Resort & Spa - All Inclusive

Suite, 1 King Bed, Ocean View (Master) | Terrace/patio
View from room
Reception
Family Suite (Preferred Club)
Suite, 1 King Bed, Ocean View (Master) | Terrace/patio

Reviews

7.8 out of 10
Good

Popular amenities

  • On private beach
  • Bar
  • Room service
  • Pool

Explore the area

Map
Carretera Costera Sur Km 12.9, Zona Hotelera Sur, Cozumel, QROO, 77600
  • Paradise Beach
    ‪4 min walk‬
  • Mr. Sancho's Beach Club
    ‪20 min walk‬
  • Playa Mia Grand Beach and Water Park
    ‪2 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪24 min drive‬

Room options

View all photos for Junior Suite, 2 Double Beds, Pool View (Preferred Club - Swim Out)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 2 Double Beds, Pool View (Preferred Club - Swim Out)

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Pool View (Preferred Club - Swim Out)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 1 King Bed, Pool View (Preferred Club - Swim Out)

  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Beachfront (Preferred Club - Swim Out)

Junior Suite, 1 King Bed, Beachfront (Preferred Club - Swim Out)

Junior Suite, 1 King Bed, Beachfront (Preferred Club - Swim Out)

  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite (Preferred Club)

Family Suite (Preferred Club)

Family Suite (Preferred Club)

  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Ocean View (Preferred Club)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 2 Double Beds, Ocean View (Preferred Club)

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Oceanfront (Preferred Club)

Junior Suite, 2 Double Beds, Oceanfront (Preferred Club)

Junior Suite, 2 Double Beds, Oceanfront (Preferred Club)

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds (Preferred Club - Tropical View)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 2 Double Beds (Preferred Club - Tropical View)

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Pool View (Preferred Club)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 2 Double Beds, Pool View (Preferred Club)

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Oceanfront (Preferred Club)

Junior Suite, 1 King Bed, Oceanfront (Preferred Club)

Junior Suite, 1 King Bed, Oceanfront (Preferred Club)

  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Pool View (Preferred Club)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 1 King Bed, Pool View (Preferred Club)

  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Junior Suite King

Preferred Club Junior Suite King

Preferred Club Junior Suite King

  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Ocean View (Preferred Club)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 1 King Bed, Ocean View (Preferred Club)

  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View (Master)

Suite, 1 King Bed, Ocean View (Master)

Suite, 1 King Bed, Ocean View (Master)

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, Beachfront (Preferred Club - Swim Out)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 2 Double Beds, Beachfront (Preferred Club - Swim Out)

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

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About the area

Cozumel

Beachside getaway.Within a 5-minute walk of the property, you'll find Paradise Beach and Arrecifes de Cozumel National Park. Mr. Sancho's Beach Club and Playa Mia Grand Beach and Water Park are also within 2 miles (3 km).

What's nearby

  • Paradise Beach - 4 min walk - 0.4 km
  • Mr. Sancho's Beach Club - 20 min walk - 1.7 km
  • Playa Mia Grand Beach and Water Park - 2 min drive - 1.8 km
  • Nachi Cocom Beach Club & Water Sport Center - 4 min drive - 3.3 km
  • San Francisco Beach - 6 min drive - 4.8 km

Getting around

  • Cozumel Intl. Airport (CZM) - 24 min drive

Restaurants

  • ‪Mr. Sanchos - ‬3 min drive
  • ‪Playa Uvas - ‬11 min drive
  • ‪Topaz Restaurant - ‬4 min drive
  • ‪Occidental Grand Beach - ‬6 min drive
  • ‪Manatees Swim Up Bar - ‬8 min walk

About this property

Dreams Cozumel Cape Resort & Spa - All Inclusive

4-star beachfront property near Paradise Beach
Dreams Cozumel Cape Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Dreams Cozumel Cape Resort & Spa - All Inclusive like a complimentary children's club and an outdoor pool.

There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 beach bars and 2 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a fitness center and a garden. Free self parking is available.

This 4-star Cozumel property is smoke free.

  • 154 guestrooms or units
  • 4 levels
  • 4 buildings
  • 4 dining venues
  • 2 bars on the beach
  • 2 bars or lounges
  • Built in 2022
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • No smoking on site
  • Bar by the pool
Dreams Cozumel Cape Resort & Spa - All Inclusive offers 154 air-conditioned accommodations with safes and slippers. These individually decorated and furnished accommodations include single sofa beds. 55-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers with rainfall showerheads, and hair dryers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Rollaway/extra beds (complimentary) are also available. Housekeeping is provided daily.
The onsite spa has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including hydrotherapy.

Languages

English, Spanish

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Property amenities

Family friendly

  • Free children's club
  • Free rollaway/extra bed
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • 2 beach bars
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Snorkeling
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Entertainment

  • 55-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed
  • Single sofa bed

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Dreams Cozumel Cape Resort Spa All Inclusive
Dreams Cozumel Cape Resort & Spa - All Inclusive Cozumel

Dreams Cozumel Cape Resort & Spa - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 145 out of 320 reviews
Rating 8 - Good. 60 out of 320 reviews
Rating 6 - Okay. 56 out of 320 reviews
Rating 4 - Poor. 36 out of 320 reviews
Rating 2 - Terrible. 23 out of 320 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Deborah

Stayed 7 nights in Feb 2025

8/10 Good

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that there was a walking trail along the beach

10/10 Excellent

Richard

Liked: Cleanliness
Stayed 4 nights in Jan 2025

8/10 Good

Anabela

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their customer service is amazing hands-down !! Miguel was one of our favorites with Juan by the pool side !! Coochie Coochie drinks for days hahah Raul made things right for us after knowing for 2 days we didn’t get our complementary bottles in our room. You the man & need to put him at front desk :) Angel was the best for breakfast time. Make sure you go see them at your stay and tip them all well!!! Well deserved for sure & because of them we will be back for service wise . The only thing I can say was disappointed about the resort is that the French restaurant was always closed three days in a row on the days that we call primetime “weekends” food around the restaurants could use more seasonings and real steak .Could use more shows / entertainment at night time as well .The weather was beautiful and scenery around the resort. Felt safe at all times and that’s excellent as they love to say 😉Thank you for our stay & till next time !!
Stayed 4 nights in Jan 2025

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at the Dreams twice and highly recommend it the food is superior to most all other all inclusive resorts and the views and beach area are amazing. Highly recommend the suite rooms with a water view. The Clearwater is fantastic for viewing fish along with a morning swim to get your exercise in before eating and drinking the day away with beautiful views of the crystal blue Caribbean water.
Stayed 6 nights in Dec 2024

6/10 Okay

John

Stayed 6 nights in Dec 2024

8/10 Good

Dianna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the beach, beautiful. I did not get room I had asked for 2 months prior.
Stayed 4 nights in Jan 2025

10/10 Excellent

MICHAEL

Stayed 6 nights in Dec 2024

10/10 Excellent

Virginia

Stayed 4 nights in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were amazing. Angel, Jesus, Marco, Yuriana and so many more made our stay most enjoyable. We will return for them, the wonderful food and awesome rooms. Well done Dreams staff! You will be missed. Especially Yuris smile😀
Stayed 4 nights in Dec 2024

4/10 Poor

Nicholas

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Truly a once in a lifetime experience. If I had to stay here again I would rather jump off the highest building on the resort. The food at the airport was better than the offerings at the hotel. Requests for extra towels / water etc went unfilled. Things were closed off schedule constantly and 1/5 of the staff was friendly and helpful at beat.
Stayed 7 nights in Dec 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it-- The food was great. Terrific restaurant options without having to make reservations. Loved the real beach with little rocks!

4/10 Poor

Theresa

Stayed 6 nights in Dec 2024

8/10 Good

Cora Marie

Travelled with family
Liked: Cleanliness, staff & service
Maintenance issues were not resolved during our stay. No hot water in one of our rooms for the entire week.
Stayed 6 nights in Dec 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach front property with access to all three Hyatt properties.
Stayed 7 nights in Dec 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
All of the Dreams properties were very close and were very easy to explore. The staff was very accommodating and we especially liked the beach side restaurants available within our package.
Stayed 4 nights in Aug 2024

10/10 Excellent

Darren James

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Neighbors where really loud could hear every little thing they did. Over all was a nice stay
Stayed 5 nights in Dec 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place, have visited a total of thirteen times. Don’t go to Mexico looking for us hotels. It’s a. Mexican hotel and a fine one.
Stayed 5 nights in Dec 2024

10/10 Excellent

Ruslan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful place, right on the seashore. Restaurants and cafes have a great choice of food. I would like to thank all the service staff, absolutely all of them, you are great. And do not believe the negative reviews that you can find about this place. My wife and I spent 12 days in this place, and we will definitely come back next year. Thank you Dreams for a great vacation.
Stayed 12 nights in Nov 2024

10/10 Excellent

russell ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was told the kayaks and hobie cats were available on the property but when I got there I was told that there was and have been for a while a contract pending with the company that rents the kayaks and hobie cats so net results was could not use them I always make sure that these are available when I make a reservation on Cozumel along with diving it is what I do when visiting the island the on site dive company was great and friendly overall great relaxing experience I will definitely stay at Dreams next trip in march if time allows
Stayed 7 nights in Dec 2024

6/10 Okay

Sergio

Travelled with partner
Liked: Property conditions & facilities
Lo que no me gustó fue el servicio del personal de los restaurantes y de la recepción,, el menú de algunos restaurantes siempre estaba incompleto, el refrigerador del cuarto nunca nos lo rellenaron, no dejaban agua, tenía que pasar a algún bar por está, la persona de las maletas me ofreció una mesita para mi equipaje y nunca me la llevó, marque como 30 para reportar un desperfecto y nadie contestó, fui a a recepción a reportarlo y nunca fueron a reparar el problema
Stayed 6 nights in Dec 2024

10/10 Excellent

Kasey

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and will be back soon! I ended up extending my stay an additional week if that tells you how much I enjoyed it!
Stayed 2 nights in Oct 2024

10/10 Excellent

Elijah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. And a few even remembered us! Felt safe when the kids weren’t with us.
Stayed 7 nights in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service

Meh!

Beautiful property, service left lots to be desired. The "all inclusive," also has lots of room for improvement. For restaurants, no reservations allowed, not all restaurants open every day (rotate), no use of technology to track wait times, and they seem to resort to pay for play (i.e buy bottles, get table sooner). On the bars, very slim selection of liquors and mixers....so not an extensive selection and not premium by any means. AC malfunction - not fixed.
Stayed 1 night in Dec 2024

8/10 Good

Christopher David

Stayed 4 nights in Nov 2024