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El Cozumeleño Beach Resort - All Inclusive

3.5 star property
All-inclusive beachfront property with 5 outdoor pools

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Photo gallery for El Cozumeleño Beach Resort - All Inclusive

Aerial view
Boating
On the beach, white sand, free beach cabanas, sun loungers
On the beach, white sand, free beach cabanas, sun loungers
Indoor pool, 5 outdoor pools, open 6:00 AM to 10:00 PM, sun loungers

Reviews

7.0 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Hot tub
  • Spa
  • Bar
  • All-inclusive
  • Housekeeping

Explore the area

Map
Playa Santa Pilar Km 4.5, Cozumel, QROO, 77600
  • Isla de Pasion
  • Punta Langosta Pier
    ‪7 min drive‬
  • San Miguel Church
    ‪7 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪11 min drive‬

Room options

View all photos for Garden View Expedia Rate

Garden View Expedia Rate

Garden View Expedia Rate

  • 48 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Sky Top Room

In-room safe, individually decorated, individually furnished

Premium Sky Top Room

  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Sky Ocean View

In-room safe, individually decorated, individually furnished

Sky Ocean View

  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Balcony Ocean View Guarantee

In-room safe, individually decorated, individually furnished

Balcony Ocean View Guarantee

  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Balcony Athletic Ocean View Guarantee

In-room safe, individually decorated, individually furnished

Balcony Athletic Ocean View Guarantee

  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the area

Cozumel

On the beach.Your stay at this Zona Hotelera Norte property places you within 6 miles (10 km) of Punta Langosta Pier and San Miguel Church. Stingray Beach is within 6 miles (10 km) and Chankanaab National Park is within 9 miles (15 km).

What's nearby

  • Cozumel Maritime Terminal - 6 min drive - 5.4 km
  • Punta Langosta Pier - 7 min drive - 6.1 km
  • San Miguel Church - 7 min drive - 6.1 km
  • Stingray Beach - 9 min drive - 8.2 km
  • Chankanaab National Park - 15 min drive - 14.5 km

Getting around

  • Cozumel Intl. Airport (CZM) - 11 min drive

Restaurants

  • ‪Islands Beach Club - ‬11 min walk
  • ‪Marimex - ‬9 min drive
  • ‪Guidos Restaurante - ‬6 min drive
  • ‪Cocotiki - ‬1 min walk
  • ‪Tequila Beach Club Cozumel - ‬2 min drive

About this property

El Cozumeleño Beach Resort - All Inclusive

All-inclusive beachfront property with 5 outdoor pools
El Cozumeleño Beach Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like complimentary cabanas and sun loungers. At El Cozumeleño Beach Resort - All Inclusive you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A free manager's reception is offered daily. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Self parking is free.

This 3.5-star Cozumel property is smoke free.

  • 251 guestrooms or units
  • 9 levels
  • 2 buildings
  • 2 dining venues
  • 3 bars or lounges
  • 5381 sq ft of conference space
  • 500 sq m of conference space
  • Built in 1972
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
El Cozumeleño Beach Resort - All Inclusive offers 251 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers. Housekeeping is offered daily and irons/ironing boards can be requested.
Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Massages are available on the beach and in the spa; other services include hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, French, Spanish

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Property amenities

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Art supplies
  • Baby toys
  • Beach toys
  • Children's books
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Trampoline

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • 3 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee; reservation required
  • Snack bar/deli

Things to do

  • 2 hot tubs
  • 5 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Boat
  • Books
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Indoor pool
  • Kayaking
  • Library
  • Mini golf
  • Optional golf privileges
  • Outdoor tennis court
  • Personal motorized watercraft
  • Piano
  • Playground
  • Rowing/canoeing
  • Scuba diving
  • Snorkeling
  • Table tennis
  • TV in common areas
  • Water sports equipment
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 40
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 60

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at El Cozumeleño Beach Resort - All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 40 (subject to availability)
  • Late check-out fee: USD 60 (subject to availability)
  • Hosted evening meal: USD 0

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Up to 2 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Cozumeleno Beach Resort
El Cozumeleno Beach
El Cozumeleno Beach Resort
El Cozumeleno Beach Resort All Inclusive
El Resort All Inclusive
El Cozumeleno Beach All Inclusive
El All Inclusive
El Cozumeleno All Inclusive
Cozumeleno Inclusive Inclusive
El Cozumeleño Beach Resort All Inclusive
El Cozumeleno Beach Resort All Inclusive
El Cozumeleño Beach Resort - All Inclusive Cozumel

El Cozumeleño Beach Resort - All Inclusive Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 297 out of 1096 reviews
Rating 8 - Good. 287 out of 1096 reviews
Rating 6 - Okay. 219 out of 1096 reviews
Rating 4 - Poor. 148 out of 1096 reviews
Rating 2 - Terrible. 145 out of 1096 reviews

7.2/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Robbyn

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Very run down property. Have stayed here before but it is horrible now. No hot water, faucets were coming off the sink, the towel rack fell out of the wall, toilet wasn’t working and the mattresses are 20 years old. Don’t get sucked in by the price. We will ONLY stay at the Westin next door from now on.

10/10 Excellent

Janette Elzy

Liked: Cleanliness, staff & service
Loved the beach and staff attentiveness. Food was good and had several options. Property is in need of updates but will stay there again
Stayed 7 nights in Feb 2025

2/10 Terrible

Karsen

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Review accurate as of 01/10/2025 Booked 3 rooms 2 were not only wrong but completely different from each other looked nothing like the booking, rooms had mold, the ceiling was falling in on one the dining was bland and unlabeled mostly just chicken and hot dogs, and what might have been ground beef, they couldnt make any standard drinks, ran out of beer, were pouring liquor from unlabeled bottles the resort is a scam just dont do it
Stayed 5 nights in Jan 2025

10/10 Excellent

KIM, neenah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach is great for snorkeling and long walks. Resort is beautiful. Wish the surrounding properties would be developed for additional occupancy. Looks too dumpy.
Stayed 8 nights in Dec 2024

6/10 Okay

Keith

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

MARY ANN, PELHAM

Stayed 7 nights in Dec 2024

8/10 Good

Pamela Sue

Stayed 4 nights in Dec 2024

4/10 Poor

ESTER, CARROLLTON

Liked: Staff & service
Stayed 2 nights in Dec 2024

2/10 Terrible

Teresa

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The food and drinks were horrible! 5 out of 7 people got sick! If you are looking for cheep this is your place. The property could use a lot of updating. Would not recommend this place to anyone. I will definitely go back to Cozumel but I would never go back to this place!

10/10 Excellent

Zeljana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is at the convenient location, 10 min from the airport and the city. I loved it's unique architecture and the beach view from every room. The resort is right on the beach. The staff keep the grounds so clean. There was a seaweed on the beach when we arrived. It cleared out in two days so we were able to enjoy beautiful clear water. The water temperature was perfect for swimming. We had everything we were looking for; beautiful clear water for swimming, a beach and the pool area with enough beach chairs to sit, relax or sunbathe, clean room and comfortable beds, friendly people and enough food options to choose from. I would definitely come back.
Stayed 6 nights in Dec 2024

10/10 Excellent

Denise F

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the beach. Great snorkeling right on site.
Stayed 16 nights in Dec 2024

6/10 Okay

Susan, HUFFMAN

Stayed 6 nights in Nov 2024

10/10 Excellent

MARY ANN, PELHAM

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed a week in early December 2024. We were impressed at how nice the room was. The staff is beyond excellent. Very friendly and willing to help with anything we needed. The grounds were top notch, staff were always cleaning the pool and areas. We ate twice at the main restaurant and the food was really good. Other times we ate at the buffet which had many choices of items to choose from. I'd recommend this hotel highly to anyone. The only regret I have is the limited beach area, but in Cozumel no beaches are perfect.

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2024

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Shelley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outside dining needs to label food in both english and spanish or have clear lids.
Stayed 7 nights in Dec 2024

2/10 Terrible

Melissa Sue

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view! Will not stay at this resort again our first room had a moldy couch and when we complained they brought us a blanket to lay on it. We asked for different room and had to pay additional $180 to get a new room. The water to the room was shut off during the night with no warning, so you could not use shower, flush toilet or even wash hands! None of The jacuzzi were not in working order. The food was bland and drinks watered down
Stayed 4 nights in Dec 2024

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food, the staff, and the accommodations are always amazing! We wouldn't stay anywhere else!
Stayed 9 nights in Dec 2024

10/10 Excellent

Michael, tulsa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here multiple times. Always good.
Stayed 3 nights in Dec 2024

2/10 Terrible

Ileana

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
No estoy nada satisfecha
Nada satisfecha, el cuarto, olía a muchísima humedad, las instalaciones y áreas muy descuidadas, , muchos detalles que podrían estar mejor, ya que el hotel es bonito, pero descuidado . Las tostadas de marisco, apenas y tenían mariscos, no encuentras al menos un ceviche de pescado o camarón se supone que estás en el mar un guacamole ,una simple ensalada ni eso, la pizza horrible,(hawaiana). del personal la mayoría bien pero destacando al mesero Pedro , que nos atendió excelente a la hora del almuerzo . A las 11 nos dijeron que era el check out, nos entregan 3:30 la habitación y a las 11 am ya casi te corren del hotel, una recepcionista muy grosera y nada amable , ni siquiera nos quiso guardar la maleta,mientras nos íbamos del hotel para disfrutar un poco más, nos dijo que la dejáramos ahí en el lobby( botada) , según por qué donde se guardaban las maletas estaba lleno. Los cocteles muy malos.
Stayed 1 night in Dec 2024

10/10 Excellent

Rosa, Chicago

Stayed 1 night in Nov 2024

6/10 Okay

Hugo

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar viejo y descuidado Colchones pasados de tiempo. Mínimo deben tener unos 15 años y están en pésimas condiciones. Me tocó cucarachas en la habitación. Comida de bufet poca variedad y desabrida
Stayed 2 nights in Nov 2024

8/10 Good

Lexie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
We really enjoyed the stay! A couple of notes: this property is not a super fancy luxury resort.. some elements are outdated. You can see it has been around a while, but we thought this added to the charm. Besides, it had the best all inclusive resort food we have ever had. (We would totally go for better food over better facilities) The beach was kind of rocky, which I understand is common for Cozumel. That being said, the sea wall and docks meant that the water was super calm and super clear! It was definitely clearer than the beaches even just on the other sides of the docks. We did some of the best in resort snorkeling I have ever done. The resort is technically close enough to walk to town, but it is a bit of a trek. We took about 45 minutes to get to town— and we are fast walkers. We loved the different pools and that each area had a different vibe. Very nice!
Stayed 4 nights in Nov 2024

4/10 Poor

Gerassimos

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel need major upgrade. Very old and no amenities...
Stayed 5 nights in Nov 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service
I have stayed here 4 times in the last 3 years. I come back primarily b/c of the staff. Always welcoming; always friendly. There is nothing wrong with the food but it is not spectacular. The room has shower heads that are not always consistent but b/c of the staff, I can overlook this kind of stuff. My room is always clean as is the facility. The property location makes it easy to get to activities.
Stayed 6 nights in Nov 2024