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Grand Park Royal Cozumel - All Inclusive

4.0 star property
4-star all-inclusive property near Punta Langosta Pier, connected to a shopping center

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Photo gallery for Grand Park Royal Cozumel - All Inclusive

3 outdoor pools, pool umbrellas, sun loungers
Balcony
3 outdoor pools, pool umbrellas, sun loungers
Front of property
Aerial view

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Bar
  • Room service
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
Carretera a Chankanaab Km. 3.5, B Zona Sur, Cozumel, QROO, 77600
  • Stingray Beach
    ‪15 min walk‬
  • Punta Langosta Pier
    ‪4 min drive‬
  • Cozumel Maritime Terminal
    ‪4 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪14 min drive‬

Room options

View all photos for Deluxe Nature View King

Free minibar items, in-room safe, desk, blackout drapes

Deluxe Nature View King

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Nature View Double

Deluxe Nature View Double

Deluxe Nature View Double

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Ocean View King

Free minibar items, in-room safe, desk, blackout drapes

Deluxe Ocean View King

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View Double

Balcony

Deluxe Ocean View Double

  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Free minibar items, in-room safe, desk, blackout drapes

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Superior

Free minibar items, in-room safe, desk, blackout drapes

Deluxe Superior

  • Sleeps 4
  • 2 Double Beds

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About the area

Cozumel

On the beach.Within a 10-minute walk of the property, you'll find Arrecifes de Cozumel National Park and Villa Blanca Reef. Playa Caletita and Cha'an Ka'an Observatory of Cozumel are also within half a mile (1 km).

What's nearby

  • Villa Blanca Reef - 10 min walk - 0.9 km
  • Stingray Beach - 15 min walk - 1.3 km
  • Punta Langosta Pier - 4 min drive - 3.7 km
  • Cozumel Maritime Terminal - 4 min drive - 4.1 km
  • Chankanaab National Park - 5 min drive - 5.1 km

Getting around

  • Cozumel Intl. Airport (CZM) - 14 min drive

Restaurants

  • ‪Puerta Maya - ‬14 min walk
  • ‪Margaritaville - ‬7 min walk
  • ‪Three Amigos Cozumel - ‬16 min walk
  • ‪Pancho's Backyard - ‬13 min walk
  • ‪Bar Mandy - ‬4 min walk

About this property

Grand Park Royal Cozumel - All Inclusive

4-star all-inclusive property near Punta Langosta Pier, connected to a shopping center
Grand Park Royal Cozumel - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like complimentary cabanas and sun loungers. Bring your whole family to Grand Park Royal Cozumel - All Inclusive for summer fun including 3 outdoor swimming pools, a complimentary children's club, and a children's pool.

Free breakfast is available daily. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 2 poolside bars, and 4 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a steam room, a fitness center, and a garden. Free self parking and valet parking are available.

This 4-star Cozumel property is smoke free.

  • 242 guestrooms or units
  • 4 dining venues
  • 2 bars on the beach
  • 2 bars by the pool
  • 4 bars or lounges
  • 3206 sq ft of conference space
  • 298 sq m of conference space
  • Built in 1980
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Terrace
  • Garden
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
Grand Park Royal Cozumel - All Inclusive offers 242 air-conditioned accommodations with minibars (stocked with some free items) and laptop-compatible safes. Rooms open to furnished balconies. 40-inch LED televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages and facials.

Languages

English, Spanish

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Property amenities

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 beach bars
  • 2 poolside bars
  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 hot tubs
  • 3 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Free children's club
  • Gym
  • Playground
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (49 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (43 inches high)

Room amenities

Entertainment

  • 40-inch LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests, including children, are required to present a valid government-issued ID card at check-in. Accompanying minors need to show a birth certificate or school ID with a photo.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Park Royal Cozumel - All Inclusive

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: MXN 76 per night

We've listed all charges provided to us by the property.

In addition to amenities noted as having a surcharge, fees apply for phone calls, medical service, tours and tickets, car rentals, and laundry/dry cleaning service.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses wind energy. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Park Royal Cozumel All Inclusive
Grand Park Royal
Grand Park Royal Cozumel
Grand Park Royal Luxury Resort Cozumel All Inclusive
Grand Park Royal Luxury Resort All Inclusive
Grand Park Royal Luxury Cozumel All Inclusive
Grand Park Royal Luxury All Inclusive
Park Royal Cozumel Inclusive
Grand Park Royal Cozumel All Inclusive
Grand Park Royal Cozumel - All Inclusive Cozumel
Grand Park Royal Luxury Resort Cozumel All Inclusive
Grand Park Royal Cozumel - All Inclusive All-inclusive property
Grand Park Royal Cozumel - All Inclusive Cozumel
Grand Park Royal Luxury Resort Cozumel All Inclusive
Grand Park Royal Cozumel - All Inclusive All-inclusive property

Grand Park Royal Cozumel - All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 355 out of 1011 reviews
Rating 8 - Good. 287 out of 1011 reviews
Rating 6 - Okay. 177 out of 1011 reviews
Rating 4 - Poor. 111 out of 1011 reviews
Rating 2 - Terrible. 81 out of 1011 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

KELLY Dale, Rapid City

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Vicky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just got back from staying here the week of February 19th to the 26th and I read all of the reviews and was very hesitant and nervous about staying as it didn’t get a lot of great or even good reviews, but I kept an open mind and I am not a picky person but I still prepared myself that it may not be that great. All I can say is don’t read the reviews lol except this one and go there with an open mind and see for yourself. I did and I have to say that from the time we landed and got our shuttle service and arrived was nothing but amazing. The hotel had a jungle feel and at first we saw one big jungle pool with a bar and thought ok it’s pretty shaded and was cold but it still was beautiful, then we ate at buffet which I could always find something at and every night was a theme of kind of what they had for food, then the next day we realized there was a whole other area u see the road which I was so skeptical of as the pics show it like the hotel is so far away but it was not and the under bridge tunnel was pretty cool and it led you to the beach area cove which was beautiful and that’s where you can snorkel, then there was an adult infinity pool with a bar in the pool and also on the other side is like the family side where there is another pool with swim up bar and two areas that look like hot tubs that are literally in the ocean out on a balcony that are a pool not hot but was awesome for our group like we had
Stayed 7 nights in Feb 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely recommend this place
Stayed 1 night in Feb 2025

8/10 Good

EDINSON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The beach is quite rocky and small but everything was great overall.
Stayed 10 nights in Dec 2024

8/10 Good

Roland M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly service with good walking shopping options.
Stayed 7 nights in Dec 2024

10/10 Excellent

Logan

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close proximity to shopping, this resort has one of the better beaches in Cozumel for ocean entry. Food is on par with other resorts we’ve stayed at and we have no complaints.
Stayed 8 nights in Dec 2024

6/10 Okay

Carla

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Pedro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was Amazing, especially Aldo!!
Stayed 3 nights in Dec 2024

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very efficient and friendly. Everything met my expectations. My only issue was with the coffee. It's great to only have the one issue.
Stayed 7 nights in Dec 2024

8/10 Good

Pamela Jo, Wisconsin Rapids

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was very good, service also wonderful. Views are amazing, love watching the cruise ships! Wish the pools were heated. Wonderful vacation.
Stayed 7 nights in Dec 2024

8/10 Good

Michael D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like the food or having to walk so far to smoke.
Stayed 5 nights in Dec 2024

6/10 Okay

Jennifer, Cedar Falls

Travelled with partner
Liked: Cleanliness, staff & service
It was supposed to be a VIP hotel and there was no added benefit. Staff was very friendly and helpful much appreciated and great drinks
Stayed 1 night in Dec 2024

10/10 Excellent

Jasmine

Stayed 5 nights in Nov 2024

6/10 Okay

Mariette Edna

Liked: Cleanliness, staff & service
Staff was great rooms device wasn’t that good
Stayed 13 nights in Nov 2024

10/10 Excellent

Kimberlee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved Edgar, Jasmine and Juan. Great fun at the pool
Stayed 8 nights in Nov 2024

6/10 Okay

Oscar Alejandro

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was nice to stay at but the food was only somewhat decent. Definitely expected more when it comes to the food.
Stayed 6 nights in Nov 2024

4/10 Poor

Ycelmary

Stayed 1 night in Nov 2024

2/10 Terrible

DAVID, ARLINGTON

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The food at this property is INEDIBLE! The people who work there are very nice and helpful and the rooms are nice. The pools were so cold there were barely anyone in them. I was there for an Ironman and got sick from the food as well as my wife. I have never had such bad food at the buffet and the pool areas. DO NOT EAT HERE!
Stayed 5 nights in Nov 2024

8/10 Good

Meghan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere. The people are wonderful!
Stayed 6 nights in Nov 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service All inclusive service was amazing
Stayed 6 nights in Nov 2024

2/10 Terrible

Julia Ann

Stayed 8 nights in Apr 2024

2/10 Terrible

Chad

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
We go to Cozumel every year for a week and this was the worst experience. Things taken from our room and our kids room by the cleaning crew multiple times. Put Do Not Disturb on the door and caught cleaning crew in our room twice. Room safe tampered with and money missing. Do NOT go to this resort.
Stayed 6 nights in Nov 2024

8/10 Good

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was really nice
Stayed 14 nights in Nov 2024

8/10 Good

Brittany

Liked: Cleanliness, property conditions & facilities
Our stay was great. Only allowed to order room service 1x per day. Love the app provided for services. Massages and extras were extremely high in price-$80 for 20 minutes was a little disappointing. Great clean and safe place overall. Food could use some upgrading but wasn’t terrible.
Stayed 5 nights in Nov 2024

10/10 Excellent

Richard J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean staff friendly. Food at Italian Restaurant was poor. Buffet breakfast and lunch good. Good experience.
Stayed 4 nights in Nov 2024