Note fondée sur 96 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
5,0 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de East Windsor
Great Location
Publié le 5 nov. 2024 sur HomeAwayVery nice place with helpful staff. This is our 5th stay at El Cantil.
Close to restaurants, Shopping and bars.
Our Dive Boat (Aldora) pickup and drop-off at the Dock on property.
par un voyageur
Awesome Property
Publié le 28 oct. 2024 sur HomeAwayJust as advertised, beautiful property great location close to everything. I highly recommend!
par un voyageur
Palacio apartment
Publié le 24 sept. 2024 sur HomeAwayEverything was perfect in everywhere at. So much space in the apartment, perfectly furnished and all the necessary amenities you expect for a stay. Appreciated that we could rent a pack n play for our little one. Pool was perfectly clean at all times, and warm! Loves that there was a mini sand area and ladder out to the sea. Great snorkeling right here!! Great doormen kept the area secure and helped with luggage and taxis. The area around was filled with lots of fun things to do and restaurants, plus a playground. Everything felt very safe. Would definitely stay at this place again.
par un voyageur
Great Stay!
Publié le 19 août 2024 sur HomeAwayThe host, Arnie, was amazing to deal with, super fast responses. The location of the condo was perfect, walk to everything. Condo was clean and as pictured. Will stay again!
par un voyageur
So great!
Publié le 30 juill. 2024 sur HomeAwayIt was a perfect location & spacious! The pools are so nice & the dock to the ocean is wonderful. We had 4 kids ages 12-16 and they loved it too! Also huge benefit is it’s right by the grocery store. We had issues with the AC & they can right away to fix! Wonderful stay, highly recommend it!
par un voyageur
Great location in Cozumel!
Publié le 17 juill. 2024 sur HomeAwayWe enjoyed our stay at El Cantil! When checking in, they told me they weren’t expecting anyone- didn’t have any key cards ready. Had to go back down to receive them. Small inconvenience- for a great week.
Commentaires de Gestion de l’hôtel
18 juill. 2024 par VrboOwner, Gestion de l’hôtel
I am sorry that they didn't know you were arriving. My property manager even sent me confirmation that you were going to be arriving. Obviously someone dropped the ball.
par un voyageur
Excellent condo; would definitely stay again
Publié le 7 juill. 2024 sur HomeAwayThis condo is pretty much perfect. 4 amazing bedrooms, 4.5 bathrooms, and a stunning ocean view. Great location and both the property manager and owner were great to communicate with, and accommodating. Highly recommend! You will be glad you stayed here.
par un voyageur
Great location, Great host, Great Support Staff, and Super Comfortable
Publié le 3 juill. 2024 sur HomeAwayRemarkably large and comfortable place to stay. No one ever felt unsafe or uncomfortable in any way. The doormen and the housekeeper were all extremely nice and helpful. They were the best. Arnie, the host was very informative and responsive. The snorkeling immediately in front was so much fun, we did that almost every day. We appreciated the large cotton beach towels provided. The property has a convenient dock for boats. Fresh water rinsing stations near the pool made cleaning and drying diving equipment simple and secure. The grocery was a very short walk away and the apartment was convenient to a number of good places to eat out. The clothes washer and dryer were a god send. The apartment has a water filtration system at the kitchen sink for drinking water which I used to make coffee. However, the water was a tad distasteful for drinking and so we resorted to buying bottled water instead. This became a bit cumbersome as carrying water for 8 people every day became a physical challenge and eventually a time consuming distraction in an otherwise perfect experience. I wish the owner would have provided a bottled water dispenser. There's plenty of room for one. However, I would stay here again regardless and I highly recommend it. Everyone thoroughly enjoyed our brief 8-day stay and we can't wait to come back. Thanks Arnie for everything.
Commentaires de Gestion de l’hôtel
5 juill. 2024 par VrboOwner, Gestion de l’hôtel
Rick,
Thank you for the positive review.. But I am concerned about possible problems with the taste of the water. I'm sorry that you found the tap water to be a tad distasteful..
As you mentioned, we do have a water filtration system and that keeps the water clean. Even without the filtration system the water is Cozumel is safe to drink. Given the safety and cleanliness of the water, there has never been a need to provide a a water dispenser. Personally, I have never noticed any problem with the taste of the water and no one has ever mentioned this issue before. I immediately contacted the property management to find out if something has happened with the filtration system or water supply and I was told that everything is fine. I had the concierge taste the water personally and instructed her to let me know she detected any problem with the taste, because if there were, I would remedy the situation as soon as possible. She told me that, to her, the water tasted fine.
I'm not responding to contradict you; in fact, I appreciate the feedback. I always try to act on feedback, but I just wanted to assure anyone else who is considering reserving the condo, that there has been no failure of the water supply or filtration system or something wrong with the taste of the water that anyone else has detected.
par un voyageur
Cozomel
Publié le 16 juin 2024 sur HomeAwayIt was amazing. We lived every minute of it. My only complaints would be the park next door to the condo. The condo needs some type of shade for the living room area to block the evening sun .
par un voyageur
beautiful condo
Publié le 3 juin 2024 sur HomeAwayThe condo was lovely and very roomy. We really enjoyed the pool The staff onsite was very helpful. We would highly recommend.
