Note fondée sur 4 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
5,0 Propreté de la chambre
4,5 Confort de la chambre
5,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 août 2024 par Bernardo, Gestion de l’hôtel
Muchas gracias por tu valoración Carlos! Fue un placer recibirte en Villas Mayaluum. Te esperamos pronto!
par un voyageur
Great location, nice place
Publié le 26 févr. 2024 sur HotelsWe were very pleased with our stay here. It was very conveniently located, secure, and clean. We liked the full kitchen, cold A/C, strong wifi, comfortable beds, gated property with secure parking, nice pool, washer and dryer, location (across the street from the beach), and the dive rinse tub (an unexpected surprise). There are just a couple of things that need improvement like some faucet replacements, more towels (I had to buy my own washcloths), beach towels (I luckily brought my own from home), maybe a few pictures on the wall (furnishings and decor were sparse), and a few more kitchen tools. The villa was supplied with dish soap but not laundry soap. We booked through hotels.com and the description was incorrect, stating that the second room had a queen bed, but in fact had two doubles. That was disappointing for the other couple that came with us. I think there was supposed to be a hair dryer, but there was not. The perimeter of the property had quite a bit of trash, but the main property was very clean. The pool was cleaned daily. All being said, the price was right and management was great. I would definitely stay here again.
Commentaires de Gestion de l’hôtel
29 mars 2024 par Bernardo, Gestion de l’hôtel
Hi Theresa,Thanks for your feedbakc! We will definitely work on all the opportunity areas you stated! We would love to have you back.
par un voyageur
Publié le 2 oct. 2023 sur Expedia
Everything was very good, excellent facilities, a very nice garden, silence and a very nice pool.
Commentaires de Gestion de l’hôtel
3 oct. 2023 par Cecilia, Gestion de l’hôtel
Muchas gracias por tu valoraciòn Francisco! Fue un placer tenerte con nosotros. Te esperamos en tu pròximo viaje a Cozumel.
par un voyageur
Publié le 7 avr. 2021 sur Expedia