Note fondée sur 365 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,8 Service et personnel
4,6 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 juill. 2022 sur Expedia
Jim était courtoit et à répondu à nos questions rapidement.
Le lit était confortable.
Et l'ambiance de l'hotel est cool...
BJ
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 sept. 2024 par James - Sales Manager, Gestion de l’hôtel
We appreciate your feedback but are concerned by your 1-star rating. Our records show you were a no-show for your reservation, and we regret not having the opportunity to host you.As your booking was made through Expedia, please contact them directly regarding any reservation issues or concerns.We hope to welcome you to The Baker Hotel in the future to demonstrate our commitment to guest satisfaction.
par un voyageur
Publié le 17 sept. 2024 sur Hotels
par un voyageur
Publié le 14 sept. 2024 sur Hotels
The Baker Hotel was awesome and Jim at the front desk was a gem! So helpful and kind! Gave us lots of ideas and suggestions for places to go and eat. The entire staff was exceptional! Will definitely stay here again, great place to stay and explore the nearby areas, hot springs, lakes and towns. However, Cranbrook literally shuts down for Labor Day so very limited places to eat but thankfully Jim alerted us to this so we had a plan.
Commentaires de Gestion de l’hôtel
19 sept. 2024 par James - Sales Manager, Gestion de l’hôtel
Thank you for your wonderful review! We're thrilled you enjoyed your stay and found Jim and our staff helpful. It's great to hear our suggestions enhanced your exploration of Cranbrook and the surrounding areas.We appreciate your understanding about the Labor Day closures and are glad we could help you plan accordingly.We look forward to welcoming you back to The Baker Hotel on your next visit to Cranbrook!
par un voyageur
Publié le 13 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 sept. 2024 par James - Sales Manager, Gestion de l’hôtel
Thanks for taking the time to leave us a review!
par un voyageur
Publié le 11 sept. 2024 sur Hotels
Jim, the manager was very friendly. He provided us with information about area and dining options. Room was excellent and quiet. We would stay here again and recommend to all.
Commentaires de Gestion de l’hôtel
12 sept. 2024 par James - Sales Manager, Gestion de l’hôtel
Thank you for your positive review. We're pleased to hear that Jim provided friendly service and helpful local information. It's great that you found your room excellent and quiet. We appreciate your willingness to stay with us again and recommend us to others. Thank you for choosing our hotel!
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 sept. 2024 par James - Sales Manager, Gestion de l’hôtel
Thanks for the 5 star review!
par un voyageur
Publié le 2 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 sept. 2024 par James - Sales Manager, Gestion de l’hôtel
Thanks for the 5 star review! Hope to see you again in the near future.
par un voyageur
Publié le 2 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 sept. 2024 par James - Sales Manager, Gestion de l’hôtel
Thanks for the perfect score review! Hope to see you again soon.
par un voyageur
Publié le 1 sept. 2024 sur Expedia
The hotel does not have a lobby.
otherwise it is a good hotel
Commentaires de Gestion de l’hôtel
12 sept. 2024 par James - Sales Manager, Gestion de l’hôtel
Thanks for leaving us the review. Our lobby is indeed small since we are an older hotel. We hope to see you again in the future!
