Note fondée sur 897 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
3,8 Service et personnel
3,7 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
19 oct. 2023 par Manager, Gestion de l’hôtel
Hello Jacques,Thank you so much for your glowing rating! We are thrilled to hear that you had an exceptional experience with us. We hope to welcome you back soon!
par un voyageur
Publié le 14 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
17 oct. 2023 par Manager, Gestion de l’hôtel
Hello Jacques,Thank you for your exceptional rating! We are delighted to have exceeded your expectations and look forward to welcoming you back again soon.
par un voyageur
Publié le 4 mars 2022 sur Expedia
Commentaires de Gestion de l’hôtel
7 juin 2022 par Manager, Gestion de l’hôtel
Hello Alain,
We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.,
par un voyageur de Roseville
Publié le 4 août 2024 sur Expedia
The room was nice with a water view. I hated the virtual check in kiosk. There was someone at the front desk but I was made to use the kiosk with a virtual employee. It was difficult to understand him due to the echo in the room. That was not a great experience.
Commentaires de Gestion de l’hôtel
5 août 2024 par Manager, Gestion de l’hôtel
Hello Tamara, We appreciate your feedback and are glad to hear you enjoyed the room with a water view. We apologize for any inconvenience you experienced with the virtual check-in kiosk and will forward your comments to the appropriate department for further review. Thank you for bringing this to our attention.
par un voyageur
Publié le 2 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 août 2024 par Manager, Gestion de l’hôtel
Hello Deborah,We are thrilled to hear that you enjoyed your stay with us! We look forward to welcoming you back in the future.
par un voyageur
Publié le 2 août 2024 sur Expedia
It was convenient and quiet. The staff was very friendly and helpful. Beach was within walking distance
Commentaires de Gestion de l’hôtel
3 août 2024 par Manager, Gestion de l’hôtel
Hello Curtis,We are delighted to hear that you found our hotel convenient, quiet, and with friendly staff. Being close to the beach is indeed a great advantage. Your positive feedback is greatly appreciated, and we hope to welcome you back soon for another pleasant stay.
par un voyageur
Publié le 1 août 2024 sur Expedia
Wasn’t a terrible stay. Was more rundown than I expected. The one lady that I spoke to was nice but this hotel has you check in and out with someone on a computer screen! Not very personable, good luck getting help or towels. Might as well check in on an app, it would be less weird! Was very thankful it was pet friendly and close to the beach.
Commentaires de Gestion de l’hôtel
3 août 2024 par Manager, Gestion de l’hôtel
Hello Aline,We appreciate your feedback and are glad to hear you found the pet-friendly accommodation convenient. Your comments about check-in and out procedures are duly noted for our improvement. We strive to provide a variety of services to suit different guest preferences. Happy you enjoyed the proximity to the beach during your stay.
par un voyageur
Publié le 31 juill. 2024 sur Expedia
Friendly
Commentaires de Gestion de l’hôtel
3 août 2024 par Manager, Gestion de l’hôtel
Hello William A., Thank you for taking the time to share your feedback with us. We appreciate your kind words and are delighted to hear that you found our hotel staff friendly. We strive to provide excellent customer service to all our guests. We hope to welcome you back in the future for another enjoyable stay.
par un voyageur
Publié le 31 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 août 2024 par Manager, Gestion de l’hôtel
Hello Katie,We appreciate you choosing to stay with us and hope you had a pleasant visit. Our team is here to assist you further if you have any feedback to share. Safe travels and we look forward to welcoming you back soon!
par un voyageur
Publié le 30 juill. 2024 sur Expedia
We did not stay at this property as they overbooked and they changed our reservation. Had to find another room at midnight at a far costlier amount. We are seeking a full refund from Expedia.
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Manager, Gestion de l’hôtel
Hello Michele, We apologize for any inconvenience you experienced due to the reservation change. For further assistance with your refund request, please contact Expedia directly as they handle all reservation and billing matters. Thank you for your understanding.
