Note fondée sur 953 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,2 Service et personnel
3,9 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Pour une nuit surtout pas plus
Publié le 18 juill. 2022 sur HotelsSéjour correct sans plus. Grande chambre et énorme salle de bain. Petit déjeuner affreux. Piscine et sauna vraiment sales.
Commentaires de Gestion de l’hôtel
21 juill. 2022 par Hotel Manager, Gestion de l’hôtel
Dear Guest,
Thanks for your stay and the comments.
I appreciate your feedback and telling us the positive and negative aspects.
My apologies for the inconvenience. We shall investigate and work further to improve the amenities and hospitality based on your observations. Guest feedback is important to us for improvement.
Hope to welcome you again soon.
Sincerely,
Hotel Manager
par un voyageur de Morcenx
Publié le 12 juill. 2022 sur Expedia
Good staff.
Commentaires de Gestion de l’hôtel
21 juill. 2022 par Hotel Manager, Gestion de l’hôtel
Dear Guest,
I would like to take this opportunity to thank you for your recent stay at the Best Western Plus Northwoods Inn.
We are happy that you were delighted with your stay and the staff's hospitality.
I have shared the comments on your stay with the team.
We would love to welcome you back again.
Assuring you of our best attention at all times.
Sincerely,
Hotel Manager
par un voyageur
A conseiller comme étape
Publié le 4 juin 2022 sur HotelsBon rapport qualité prix
Commentaires de Gestion de l’hôtel
10 juin 2022 par Hotel Manager, Gestion de l’hôtel
Dear Guest,
Thank you very much for your stay at the Best Western Plus Northwoods Inn.
We honestly believe that your stay was very good and matched your expectations.
Guest satisfaction is, of course, a big reward for our hospitality.
It was our privilege to serve you and hope you will give us more opportunities to do so.
Sincerely,
Hotel Manager
par un voyageur
Passez votre chemin
Publié le 16 août 2019 sur HotelsHôtel défraîchi, décoration dépassée.
Il s’agit d’avantage d’un motel que d’un hôtel et pas un trois étoile.
Nous avons eu une chambre donnant directement sur le parking, sale et aux meubles vieillots.
Après avoir appelé l’accueil et après un changement de chambre pour une qui sentait mauvais, nous avons enfin eu une chambre propre et correcte. Cela nous a bcp fatigués.
par un voyageur
Publié le 1 août 2019 sur Hotels
Chambre très bruyante
Commentaires de Gestion de l’hôtel
5 août 2019 par Hotel Manager, Gestion de l’hôtel
Hi, Guest,
Thank you for your stay at the hotel.
We are very much concerned with your feedback.
Our apologies for the bad experience due to noise from the adjoining rooms.
Our endeavor is to offer a nice stay to all our guests but failed this time.
Actions shall be taken to improve everything on war foot and you can have a good stay next time.
Hope you will reconsider.
Sincerely,
Hotel Manager.
par jonathan
Publié le 27 août 2017 sur Hotels
par un voyageur
Publié le 27 sept. 2024 sur Hotels
I felt as if the room was very outdated and dirty. I don't think it was an issue with the maids. It appeared to me that the rooms have not had a face lift for decades. In addition, I saw maids working very hard. I'm thinking there are just not enough of them, nor are they provided a carpet cleaner apparently. The staff was, however, friendly and courteous.
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Guest,Thank you for sharing your experience with us. We sincerely apologize for the condition of your room and appreciate your understanding of the hard work our cleaning staff puts in. We are actively working on plans to update our facilities and improve the overall cleanliness of our rooms. Your kind words about our staff being friendly and courteous mean a lot to us. We value your feedback and hope to have the opportunity to provide you with a more enjoyable stay in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 24 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Dawn,Thanks for the stay at our hotel and the feedback with 4 stars. Hope you had a satisfactory stay. You can expect a still better experience next time. Visit us again soon.Sincerely, Hotel Manager
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 sept. 2024 par SHASTA GM , Gestion de l’hôtel
On behalf of our entire team, I would like to apologize for not exceeding your expectations when it comes to our property, we are working hard to update our hotel, we are sorry to hear your time with us did not reflect our best western standards. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 sept. 2024 par SHASTA GM , Gestion de l’hôtel
On behalf of our entire team, I would like to apologize for not exceeding your expectations when it comes to our property, we are working hard to update our hotel, we are sorry to hear your time with us did not reflect our best western standards. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
