Note fondée sur 227 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,8 Propreté de la chambre
3,5 Service et personnel
3,0 Confort de la chambre
2,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 mars 2024 par Manager, Gestion de l’hôtel
Hello William, We're sorry to hear that your experience did not meet expectations. Please feel free to reach out to us directly to discuss any specific concerns you may have had during your stay. We value your feedback and would appreciate the opportunity to address them accordingly.
par un voyageur
Puddle
Publié le 23 mars 2024 sur HotelsWas a little bit smelly room, also the water was on the floor under front window, kind big puddle.
Commentaires de Gestion de l’hôtel
24 mars 2024 par Manager, Gestion de l’hôtel
Hello Oleh,We appreciate you bringing these concerns to our attention and apologize for any inconvenience caused during your stay. Your feedback will be shared with the relevant departments for further review and improvement. If you have any other comments or questions, please don't hesitate to reach out to us for further assistance.
par un voyageur
Publié le 20 mars 2024 sur Expedia
the building is just ran down a little and there is not 24hr staff on sight. Using the computer to check in rather than a front desk person I really didn't like either.
Commentaires de Gestion de l’hôtel
22 mars 2024 par Manager, Gestion de l’hôtel
Hello jerrod, We value your feedback regarding the building's condition and our check-in process. We appreciate your perspective and will share your comments constructively moving forward. Your input helps us improve for all guests to enjoy.
par un voyageur
Publié le 2 mars 2024 sur Expedia
While my expectations weren't high, I was disappointed to find dirty floors and paper-thin walls. This made it challenging to get a decent night's sleep after a tiring day of travel. I would suggest avoiding this place if possible.
Commentaires de Gestion de l’hôtel
3 mars 2024 par Manager, Gestion de l’hôtel
Hello Tom,Thank you for sharing your feedback with us. We appreciate your insights and regret that your stay did not meet your expectations. We value all comments as they help us make improvements for future guests' satisfaction.
par un voyageur
Publié le 27 févr. 2024 sur Expedia
the cleaning and counter person was very helpful and the key os at the office was not that helpful took longer than having a counter person help me
Commentaires de Gestion de l’hôtel
29 févr. 2024 par Manager, Gestion de l’hôtel
Hello jerrod, We appreciate your feedback on our cleaning and front desk staff. We apologize for any inconvenience you experienced with the key system and will address this with our team for improvement. Thank you for bringing this to our attention and for choosing to stay with us.
par un voyageur
Publié le 12 févr. 2024 sur Expedia
It. Smellled the. Curtains were falling down
Dirty eww
Commentaires de Gestion de l’hôtel
14 févr. 2024 par Manager, Gestion de l’hôtel
Hello wendy, We apologize for any inconvenience you may have experienced during your stay. We appreciate your feedback and will share it with our team to ensure a better experience for future guests. If you have any further concerns, please reach out to our management directly.
par un voyageur
Publié le 15 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 janv. 2024 par Manager, Gestion de l’hôtel
Hello Jessey Orion,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a wonderful experience with us. We hope to have the pleasure of welcoming you back in the future.
par un voyageur
Publié le 15 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 janv. 2024 par Manager, Gestion de l’hôtel
Dear Guest,Thank you for staying with us! We're glad to hear that you had a positive experience during your stay. Should you have any further comments or suggestions, please don't hesitate to reach out to us directly. We appreciate your feedback and hope to welcome you back in the future.
par un voyageur
Publié le 9 déc. 2023 sur Expedia
Rooms are dirty and in need of an update. First room assigned to me had dirt sheets, food in the fridge and a filthy bathroom, the air was thick with smoke. The staff was very friendly and changed rooms but room 2 still had dirty hand prints on the bathroom mirror and stained sheets.
Commentaires de Gestion de l’hôtel
10 déc. 2023 par Manager, Gestion de l’hôtel
Hello Danci,Thank you for sharing your feedback with us. We appreciate your kind words about our friendly staff. We apologize for any inconveniences you encountered with the cleanliness of your rooms. Our housekeeping team will be informed about the areas that require further attention. We value your input and aim to improve in order to provide a better experience for our guests in the future.
par un voyageur
Publié le 31 oct. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
21 nov. 2023 par Manager, Gestion de l’hôtel
Hello Esteban, Thank you for taking the time to share your rating with us. We're sorry to learn that your stay did not meet your expectations. We value your input and will use it to improve our services. Should you ever decide to stay with us again, we would be more than happy to assist you and ensure a more satisfactory experience.
