Note fondée sur 275 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,8 Propreté de la chambre
3,3 Service et personnel
2,9 Confort de la chambre
2,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 juill. 2024 par Manager, Gestion de l’hôtel
Hello Cecile, We're sorry to hear that your experience didn't meet your expectations. Please feel free to reach out to us directly to discuss any concerns you may have had during your stay. We value your feedback and would appreciate the opportunity to address any issues.
par un voyageur
Publié le 17 août 2024 sur Expedia
They keep deposit for long time. I was there 6 day ago for one night - deposit still blocked.
Commentaires de Gestion de l’hôtel
19 août 2024 par Manager, Gestion de l’hôtel
Hello Izabela, We regret any inconvenience caused by the deposit hold. Please reach out to management directly for further assistance with resolving this matter. Your feedback is valuable as we strive to enhance our guest experience.
par un voyageur
Ok value be needs work
Publié le 16 août 2024 sur HotelsAutomated check in was unexpected, but went smoothly. Because no one was actually working on site things that did come up like no batteries in the TV remote couldn't be addressed because "it was after 10 o'clock". The deadbolt for door to our room was missing and the door frame was split where someone had previously forced the door open and it hadn't been replaced.
Commentaires de Gestion de l’hôtel
16 août 2024 par Manager, Gestion de l’hôtel
Hello Mark,We appreciate your feedback regarding your recent stay. We apologize for any inconvenience you experienced and encourage you to reach out to management directly for further assistance with the issues you encountered. Our team is always available to address any concerns and ensure a comfortable stay for our guests.
par un voyageur
Publié le 12 août 2024 sur Expedia
Price was good, rooms are large
Commentaires de Gestion de l’hôtel
14 août 2024 par Manager, Gestion de l’hôtel
Hello Dannelia,We're thrilled to hear you found our room size and pricing to your liking. We strive to offer great value and comfortable accommodations for our guests. Should you have any further feedback or requests, please don't hesitate to reach out to us.
par un voyageur
Publié le 9 août 2024 sur Expedia
You can tell the air is full of sea water. The front door of our room, the door handles have rust on them, also extremely difficult to open. There’s so much furniture in the room you only have one narrow path to walkway, so if you have more then one person in a room it’s quite cramped.
Commentaires de Gestion de l’hôtel
9 août 2024 par Manager, Gestion de l’hôtel
Hello Jill,Thank you for sharing your experience with us. We appreciate your feedback and will share it with our team for future improvements. If you have any further concerns, feel free to reach out to our management for assistance.
par un voyageur
Publié le 7 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 août 2024 par Manager, Gestion de l’hôtel
Hello Crystal,We're thrilled to hear that you had a fantastic experience during your stay with us! We hope to welcome you back soon for another exceptional stay.
par un voyageur
Publié le 5 août 2024 sur Expedia
Faucet was loose. Lights flickered. Needs paint on walls, shower was weak.
Commentaires de Gestion de l’hôtel
19 août 2024 par Manager, Gestion de l’hôtel
Hello Scott, Thank you for sharing your feedback with us. We appreciate your comments and will ensure they are passed along to our maintenance team for further review and improvements. We hope you will consider staying with us again in the future.
par un voyageur
Publié le 5 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 août 2024 par Manager, Gestion de l’hôtel
Hello Danielle, We're sorry to hear that your experience didn't meet your expectations. Please feel free to reach out to us directly to discuss any concerns you may have had during your stay. We value your feedback and would appreciate the opportunity to address any issues.
par un voyageur
Publié le 5 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 août 2024 par Manager, Gestion de l’hôtel
Hello James, We're sorry to hear that your experience didn't meet your expectations. Please feel free to reach out to us directly to discuss any specific concerns you may have had during your stay. We value your feedback and aim to address all issues promptly.
par un voyageur
Publié le 4 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 août 2024 par Manager, Gestion de l’hôtel
Hello Lynsey,We're sorry to hear that your recent experience did not meet your expectations. Please reach out to us directly so we can address any issues you may have encountered during your stay. We value your feedback and would like to make things right for you.
