Note fondée sur 12 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Comfortable
Publié le 21 sept. 2024 sur HomeAwayEnjoyed our stay. My sister and I were able to relax and enjoy the area
par un voyageur
Wouldn't book it again
Publié le 26 août 2024 sur HomeAwayLost of things wrong in our room. The bedding looked dirty on the Murphy bed, the shower ceiling was horrible mold looking, exhaust fan in the bathroom didn't work, the lights on the ceiling fan didn't work, it was located right by the kitchen roof so you could hear the exhaust fan all day and night. The curtain rod was broke and had a hard time opening the blinds but we fixed them.
par un voyageur
Publié le 20 août 2024 sur HomeAway
par un voyageur
Great Condo
Publié le 28 juin 2024 sur HomeAwayLove it, and will stay here again.
par un voyageur
Publié le 11 avr. 2024
par un voyageur
Publié le 4 avr. 2024 sur Expedia
There was black mold in the shower. Sheets and pillows didn’t seem too clean and had hair left on them. Water fountain was dispensing murky cloudy water and the only vending machine available card reader was broken and front desk couldn’t give us change for a 10 to get fresh water
par un voyageur
Great Location
Publié le 22 janv. 2024 sur HomeAwayThe location is fantastic. Easy walk to the lift and right next to the bus station for a trip into town. The unit didn't have a working coffee pot, which was annoying. There was not dishwasher Detergent provided and not something I thought to bring. We didn't have any handsoap until the 2nd day, but there was dish soap to use. There was a piece of wire from a broken plug that was sticking out of a hot electrical plug. We submitted this immediately upon arrival as a safety issue. They were supposed to send someone to address, but noone showed up. This was a flagrant safety issue, that was ignored. However, the pool was great, the hottub was great and the location is great. The unit was clean. Everything is older, but it's clean, so that's no issue for us. The Murphy bed was perfect for our family.
Commentaires de Gestion de l’hôtel
30 janv. 2024 par VrboOwner, Gestion de l’hôtel
Kristen, thank you for sharing your experience, we're pleased that our home's location served you well and that you especially enjoyed the pool and hot tub! That said, we apologize for the areas you felt in need of some TLC and for any disconnect in service you encountered when communicating with our team. We shared your comments with the local manager who assured us that the electrical issue has been passed on to the appropriate party so it can be fixed. Additionally, the coffee pot has been replaced and we appreciate your feedback as we view it as an opportunity to improve. We hope you will allow us the chance to provide you with a truly exceptional vacation experience in the future.
par un voyageur
Colorado 500
Publié le 19 août 2023 sur HomeAwayThe stay was great with location and bus shuttles to shopping and restaurants.
However the shower ceiling, bathroom sink and shower on/ off water could use some attention.
Would definitely stay here again.
Commentaires de Gestion de l’hôtel
4 sept. 2023 par VrboOwner, Gestion de l’hôtel
Hi Jerry, thank you for staying with us! We are so glad you had a great time! We take guest feedback seriously and have forwarded this information to the local staff so they can review and update the home as needed for future guests. We will be sure to follow up with the appropriate parties regarding your experience and hope to have the opportunity to host you again soon!
par un voyageur
Publié le 7 août 2023 sur Expedia
par un voyageur
Mildew!
Publié le 7 mars 2023 sur HomeAwayMildew and mold was a over the ceiling of the shower. The shower curtain and the grout of the shower. Shower wouldn’t drain as well and the handle for the shower was very loose. Other than the shower it was a fine place to stay.
Commentaires de Gestion de l’hôtel
21 juin 2023 par VrboOwner, Gestion de l’hôtel
Thank you for your review, Marc, we are disappointed to hear the home was not up to the high standard of guest satisfaction and cleanliness that we hold ourselves to. We have provided your valuable feedback to our local manager. Our manager has addressed the issues with cleanliness with our housekeeping team. We have addressed any mildew and mold issues, and we have cleared the drain. Please know our team is ready and available 24/7 to assist our guests with any concerns they might have. We apologize for the inconvenience and hope we have the chance to impress you in the future!
