Note fondée sur 958 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,4 Service et personnel
4,6 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 août 2023 sur Expedia
Très propre.
par un voyageur de Gatineau
Publié le 7 sept. 2021 sur Expedia
Good quality as expected. Hair dryer was not working.
Commentaires de Gestion de l’hôtel
11 sept. 2021 par Management , Gestion de l’hôtel
Hi Christian,
Thank you for your review, we are glad you found our property to be of good quality. We are sorry about the hairdryer and have made improvements to have it replaced. We look forward to seeing you on your next stay with us.
par un voyageur
Publié le 12 août 2021 sur Expedia
par un voyageur
Publié le 20 juill. 2021 sur Expedia
Très belle hôtel, tranquille
Commentaires de Gestion de l’hôtel
25 juill. 2021 par Paige, Gestion de l’hôtel
Merci beacoup. We look forward to having you stay with us again! Thank you for the wonderful feedback! Safe travels.
par un voyageur
Publié le 30 sept. 2019 sur Hotels
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Quiet clean and nice to have Ricky’s next door
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Catherine, Gestion de l’hôtel
Ivea, I am glad to hear that you enjoyed your stay with us! I am especially pleased that your found our property to be clean and quiet, and that you enjoyed your meals at Ricky's.
par un voyageur
Publié le 26 sept. 2024 sur Expedia
Easy access from highway and excellent breakfast
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Jennifer - Manager , Gestion de l’hôtel
Hi Paul, thank you for your feedback! We are happy to hear you enjoyed your stay.
par un voyageur
Publié le 26 sept. 2024 sur Expedia
N/A
Commentaires de Gestion de l’hôtel
29 sept. 2024 par Catherine, Gestion de l’hôtel
Thank you for taking the time to share your experience, Donald! We hope you choose to stay with us again at the Creston Ramada.
par un voyageur de Port Moody
Publié le 25 sept. 2024 sur Expedia
Great
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Jennifer - Manager, Gestion de l’hôtel
We are happy to hear you enjoyed your stay and look forward to seeing you for your future stays in the Creston area.
par un voyageur
Publié le 24 sept. 2024 sur Hotels
When I arrived early I heard the cleaning staff say that they were fine with all the rooms and were leaving early. I asked for an early check in and the woman at the desk (who knew I just heard her conversation) smiled at me and said that I could not check in before 3 because the rooms were not ready. I came back after 3 and got my room. There was a water line in the toilet that indicated it had lost about a half inch of water to evaporation (about a month since that room had been rented). So I was lied to, and then charged $50 more than I was supposed to be charged!! No customer care what so ever at this Ramada. Stay away from it and stay with one of the locally owned hotels as this one has liars and thieves running it.
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Management , Gestion de l’hôtel
HI Gerald, I am sorry you felt you had a bad experience here. Let me just address your concerns. First - the housekeepers may have been done early, but we have a room check procedure that has be completed by our manager before we allow the guests to check into the rooms, to ensure they are up to standards. So this is why you were not able to check in early - these checks were not completed. Secondly - your room was rented out the day before you were here, and we've had many sell out days lately, so it is just not true that no-one had stayed there in over a month, I will look into why the toilet was low on water. Lastly the extra 50 was an incidental hold that all hotels put on your card at check in - most hotels are actually well over 100. If you check your credit card, I assure you that 50 is back on your card now, as at check out it's released back. Just so you are aware as well, our hotel is owned and operated by a local and there are no liars or thieves employed with us. I am sorry you felt you had bad experience at our property and hope you'll your try us again in the future.
