Note fondée sur 6 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,2 sur 5
100 % des clients le recommandent
4,6 Propreté de la chambre
3,8 Service et personnel
5,0 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 8 juill. 2024 sur Hotels
4 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 18 sept. 2020 sur Hotels
3 sur 5
par un voyageur de Chicago

Publié le 21 sept. 2019 sur Expedia
First of all, jacuzzi and sauna only for one hour for the whole stay, which sucks, restaurant very expensive, not great food, nowhere to go, nothing to do! Also, 1 hour ride with boat, expensive too and pay for parking; not for kids!
Commentaires de Gestion de l’hôtel
23 sept. 2019 par Catalin, Gestion de l’hôtel
Thank you for visiting us. We are offering for free one hour sauna and jacuzzi during stay. Probably we should charge also this, as many other hotels are doing. As I can see, for you everything is expensive. Just a few examples, a main dish in our restaurant is from 5 to 10 euro, a beer around 2 euro, a bottle of wine starting from 10 euro. We don't offer boat tours by hour. A boat tour which takes about 3.5 hours costs 20 euro. The parking place in Tulcea doesn't belong to us, but the price for parking is only about 3 euro/car/day. The kids appreciate very much the tours, fishing, canoe, rowing boats and of course, the swimming pool.
3 sur 5
par un voyageur de Pamplona

Publié le 24 août 2019 sur Expedia
Bedroom was fine, clean and quiet. Pool was small but enough to take a fresh bath after trips to the channels. Breakfast was very very limited and not very tasty. Staff was very slow and not efficient and attentive at all. They forgot to order the cook the fried eggs we ordered for breakfast even though the restaurant was not crowded, so we were waiting for a very long time until we finally decided to remind them. We rented three bikes and we are advised to ride them only on pavement. We did that, but my tire got a puncture and I had to return to the hotel on foot. When we got there we almost didnt have chance to explain what had happened, but anyway the woman at the reception told us in a bad way that it was not their fault because the bike was ok when I took it. That’s right, but all bikes were old and were always outside and not kept in a room. Beside, the pavement was not in good conditions. They didn’t make us pay for the tire, but we didn’t like the way they talked to us. If I went back to Crisan, I would accommodate in another hotel.
Commentaires de Gestion de l’hôtel
30 août 2019 par Catalin, Gestion de l’hôtel
Thank you for your review. I am sorry for the small inconvenient with the eggs. Regarding the bikes, I don't see where is the problem. It was not your fault and nor our fault and of course we didn't charge you for this. I am sorry if you consider that our receptionist had a bad attitude. After all, I hope you had a nice stay at our place.
5 sur 5
par un voyageur

Excellent hotel

Publié le 10 août 2019 sur Hotels
We loved everything about this hotel: the room, the restaurant, the services, the staff, the location. We will return for sure!
Commentaires de Gestion de l’hôtel
16 août 2019 par Catalin, Gestion de l’hôtel
Thank you for your nice review. It will be great to have you again as our guests!
5 sur 5
par un voyageur

Amazing place in the heart of the Danube Delta!

Publié le 29 juin 2018 sur Hotels
Wonderful vacation in the heart of the Danube Delta! We arrived at the resort and were warmly greeted in the traditional way! We had a tour of the whole resort and were then escorted to our suite. The suite was impeccable in all ways! The facilities are also stellar. The restaurant, poolside bar, and sauna were excellent! The food is centered around fish but the menu is diverse to fit all tastes! The staff is extremely hospitable! The bar side is a amazing relaxing place to listen to music and watch TV ! There are excursions on the channels where you can enjoy the nature in the heart of the Danube Delta! We had a amazing vacation, unforgettable! We wish we could stay longer!
Commentaires de Gestion de l’hôtel
1 juill. 2018 par Catalin, Gestion de l’hôtel
Thank you very much for your nice words. We hope to have you again as our guest.