Note fondée sur 227 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,3 Service et personnel
4,1 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
pas d'avis à donner : je n'y suis pas allée
Publié le 10 mai 2013 sur Expediaje n'y suis pas allée ...donc pas de commentaire à faire sur l'hotel
Commentaires de Gestion de l’hôtel
5 avr. 2018 par Manager1, Gestion de l’hôtel
Thank you for your rating. We hope you will stay in the future.
par un voyageur de Diamond Bar
Publié le 3 juill. 2024 sur Expedia
Clean and polite.
Commentaires de Gestion de l’hôtel
4 juill. 2024 par General Manager , Gestion de l’hôtel
Thank you for sharing your experience with us! We look forward to seeing you next time you stay in Crockett, Texas!
par un voyageur
Publié le 28 mai 2024 sur Expedia
We stayed one night. Staff friendly. Room was clean.
Commentaires de Gestion de l’hôtel
7 juin 2024 par General Manager , Gestion de l’hôtel
Thank you for your feedback and completing this review! We are delighted to see you enjoyed your stay with us. We hope to see you again in the near future.
par un voyageur
Publié le 21 mai 2024 sur Expedia
Do to construction and remodeling stay wasn't as nice.
Commentaires de Gestion de l’hôtel
7 juin 2024 par General Manager , Gestion de l’hôtel
Thank you for taking the time out of your day to complete this survey. I see this survey was from a stay two months prior to this review being posted. We apologize for the inconvenience our complete remodel caused you. We are currently wrapping up our renovation at this time. We strive daily to improve where we fall short, our remodel is to improve our guests experiences. Again, we apologize for not meeting your expectations during your stay at our facility.
par un voyageur de HEWITT
Publié le 18 mai 2024
Commentaires de Gestion de l’hôtel
7 juin 2024 par General Manager , Gestion de l’hôtel
Thank you for your feedback and completing this review! We are delighted to see you enjoyed your stay with us. We hope to see you again in the near future.
par un voyageur
Publié le 14 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 mai 2024 par General Manager, Gestion de l’hôtel
Thank you for your review. We are sorry we did not meet your expectations. We wish you safe travels in the future!
par un voyageur
Publié le 26 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 mai 2024 par General Manager, Gestion de l’hôtel
Thank you for your review. We are sorry we did not meet your expectations. We wish you safe travels in the future!
par un voyageur
Decent hotel
Publié le 11 avr. 2024 sur HotelsThis hotel is in the middle of renovations. Our room had been renovated and was very nice, however, we found molt in the tub edges and the carpet near the window became wet from a leak.
The town is small with this as the best hotel so I hope they will clean ip their act. Do have to say the breakfast was good.
Commentaires de Gestion de l’hôtel
16 mai 2024 par General Manager, Gestion de l’hôtel
Thank you for your review. We are sorry we did not meet your expectations. We wish you safe travels in the future!
par un voyageur
Publié le 25 mars 2024 sur Expedia
Black mold in bathroom under construction lousy breakfast nothing advertised was available all together horrible. Will not recommend to anyone
Commentaires de Gestion de l’hôtel
28 mars 2024 par General Manager, Gestion de l’hôtel
Thank you for your third review BECAUSE you know bad news comes in threes. We have it posted on our website that we are currently going through renovations. If Expedia didn't relay that message, take it up with them. Also on our website, we have information about our to-go breakfast. They are oven baked sausage, egg, and cheese biscuits, not microwaved. Most of our guests wish we would keep the biscuits once our breakfast bar opens back up but then again, most of our guests don't smoke in our rooms either. We are a non-smoking facility and the room you occupied reeked of smoke and we had to put it out f order for multiple days.Our hotel, even though there are crews working, is still kept clean and tidy. You may have saw some mildew in the bathroom from guests not using the exhaust fan while showering, but we will definitely make sure we forward that to the correct department. You may want to do some research on black mold before confusing mildew for mold. If it was black mold, we wouldn't be open.Last but not least, we have decreased our rates to reflect our renovation construction. We aren't going to greet you with, "hello, you got a discount on your room because we are renovating". We wish you safe travels in the future.
par un voyageur
Publié le 10 mars 2024 sur Expedia
Back of the property for trailers or bigger trucks is inconvenient
Commentaires de Gestion de l’hôtel
12 mars 2024 par General Manager, Gestion de l’hôtel
Thank you for your feedback, we apologize our graveled area was not big enough to accommodate you comfortably. We have little room to work with and it the only area we have to offer trailers and bigger trucks. We wish you safe travels.
