Note fondée sur 122 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,6 Service et personnel
3,5 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Montréal
Publié le 8 juill. 2024 sur Expedia
Peux mieux faire...
Commentaires de Gestion de l’hôtel
9 juill. 2024 par Kev, Gestion de l’hôtel
Thanks for the review Patrick. would you please tell use how we can improve our hospitality for your next visit?
par un voyageur
Publié le 1 avr. 2024 sur Expedia
Lit confortable
Commentaires de Gestion de l’hôtel
1 avr. 2024 par Kev, Gestion de l’hôtel
Thanks for staying with us :)Hope we provide the best hospitality next time!Have a safe way back home
par un voyageur
Publié le 12 juill. 2022 sur Hotels
par un voyageur
Publié le 25 août 2024 sur Expedia
We stayed 3 nights in a room with a queen size bed and full kitchen. The motel is old and tired, and located on the street where cars line up for the ferry. The Expedia write up says there is a vineyard, there isn’t. There is an outdoor area that looked like it had ‘t been cleaned or used in some time. With the exception of a toaster and Keurig, the kitchen was poorly equipped: one tiny frying pan, no spatula or cooking utensils, mismatched cutlery barely enough for 2, barely enough dishes for 2, no kitchen towels or cloths. The bathroom had been renovated and was nice. We had no housekeeping for the 3 days we were there, we had to empty our own garbage. There is a sign in the room that says guests are expected to leave the room in clean condition or they will pay extra!!
It served its purpose for us, and if you are not looking for luxury, then this place might work for you.
Commentaires de Gestion de l’hôtel
25 août 2024 par Kevin, Gestion de l’hôtel
Thanks for he review! I sincerely apologize! We do housekeeping service upon request. If i forgot to ask you about housekeeping, I am so sorry again. We will definitely do our best to improve our amenities and kitchen equipment. Kitchen towel is provided on the dish rack inside cabinet.
par un voyageur
Publié le 25 août 2024 sur Expedia
Ferry to salt spring island right on your doorstep great place to stay central location to other parts of the island
Commentaires de Gestion de l’hôtel
25 août 2024 par Kevin, Gestion de l’hôtel
Thank you for your review. I hope to see you again!
par un voyageur
Publié le 12 août 2024 sur Expedia
Its old and run down but clean
Commentaires de Gestion de l’hôtel
12 août 2024 par Kev, Gestion de l’hôtel
Thank you for the review! We are planning to improve out places for your comfort. Hope to see you more satisfied for next visit
par un voyageur
Publié le 10 août 2024 sur Expedia
This is a quaint, old fashioned (dated) but clean hotel that caters to asian tourists. We stayed one night. The accommodation is clean and beds were comfortable. It suited our needs and Crofton is a small, coastal community that is easy to walk around.
Commentaires de Gestion de l’hôtel
10 août 2024 par Kev, Gestion de l’hôtel
Thank you for your positive review! We are working on updating our outdated designed room. Hope we can provide better hospitality for your next visit! :)
par un voyageur
Great little place to spend the night
Publié le 8 août 2024 sur HotelsSpent the night here as it was impossable to find accomodation with a dog on saltspring island.
There was an extra $30 fee for my dog which I did not see on Hotels.com when I checked so I was a little surprised.
It is right on the linup for the ferry which is super convenient.
The room was spacious and comfortable.
Commentaires de Gestion de l’hôtel
8 août 2024 par Kevin, Gestion de l’hôtel
Thank you for the positive review. Hope we can serve you next visit as well
par un voyageur
Publié le 6 août 2024 sur Expedia
On arrival it was difficult to get the staff member to answer the door. Apparently he was in the back cooking himself a meal. When we went to the room the door didn’t work and we had to go find him again. Room window was at grade so the view was of a dumpster and cars going by. No coffee available. Generally an unpleasant experience for $200
Commentaires de Gestion de l’hôtel
8 août 2024 par Kevin, Gestion de l’hôtel
Hi, Gerald! This is Kevin the manager who actually helped you check in the day you came. It was my day off and at least I am glad I was able to help you check in. My advice is to inform what time you are going to check in so our staff can help you check in(there were more than 5 msgs sent to you thru Expedia system to ask your arrival but no response). We do have the coffee machine in the place. Unfortunately we do not have the view at your suite but that is something I cannot help with. Hope you understand that it is the summer so we cannot control the traffic around building and we are 2 blocks away from the ferry terminal. I see you and your company used the suite as 2 people. The rate is decided by the day and suite size. Unfortunately it was not the right option for you. Hope you can find the better place for your trip
par un voyageur
Publié le 5 août 2024 sur Expedia
Front desk was rude throughout the 2 day stay. I will not return to this accommodations ever.
Commentaires de Gestion de l’hôtel
5 août 2024 par Kev, Gestion de l’hôtel
I am so sorry to hear it. Would you please describe what and how it happened? I will make sure to keep our hospitality at the decent level to take care of you and other guests
