Note fondée sur 321 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,3 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Dash, Gestion de l’hôtel
Thank you for your encouraging feedback. We remain committed to continually improving our guest services at our property.
par un voyageur
Publié le 8 sept. 2024 sur Expedia
I got in at midnight and in the morning I asked for a late checkout. The hotel wasn’t busy. The front desk person said no and wouldn’t budge. He said the cleaning staff was ready to leave. They were not. They were still cleaning several rooms. Housekeeping also knocked on my door two hours before check out even though I had my do not disturb sign out.
Commentaires de Gestion de l’hôtel
8 sept. 2024 par Dash, Gestion de l’hôtel
Thank you for taking the time to share your feedback. I’m sorry to hear about the issues you experienced during your stay. It’s disappointing to learn that your request for a late checkout was not accommodated, especially given that the hotel was not busy. I also apologize for the inconvenience caused by housekeeping knocking on your door earlier than expected despite the “Do Not Disturb” sign.We strive to provide a comfortable and pleasant experience for all our guests, and it’s clear we fell short in this instance. I will be addressing this with our front desk and housekeeping teams to ensure we handle such requests and situations more appropriately in the future.Thank you for bringing this to our attention. We value your feedback and hope to have the opportunity to provide you with a better experience should you choose to stay with us again.
par un voyageur
Publié le 2 sept. 2024 sur Expedia
A quiet, calm stay with a nice pool!
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Dash, Gestion de l’hôtel
Thank you for your encouraging feedback. We remain committed to continually improving our guest services at our property.
par un voyageur
Publié le 30 août 2024 sur Expedia
Great stay.
Commentaires de Gestion de l’hôtel
30 août 2024 par Dash, Gestion de l’hôtel
Thank you for your encouraging feedback. We remain committed to continually improving our guest services at our property.
par un voyageur
Publié le 29 août 2024 sur Expedia
Everyone was wonderful. Would be nice to see the pool area get some attention. The hot tub wasn’t working and the pool temp was chillier than normal.
Commentaires de Gestion de l’hôtel
30 août 2024 par Dash, Gestion de l’hôtel
Thank you for your encouraging feedback. We remain committed to continually improving our guest services at our property.
par un voyageur
Publié le 28 août 2024 sur Expedia
Hot tub not working, pool looked dirty, uncomfortable beds, room had a musty smell, slow check in, overall bad experience.
Commentaires de Gestion de l’hôtel
30 août 2024 par Dash, Gestion de l’hôtel
I'm really sorry to hear about your experience. It sounds like there were several issues that affected your stay, from the hot tub and pool conditions to the cleanliness and comfort of the room. I understand how frustrating it must have been to deal with a slow check-in and musty smells. Your feedback is valuable, and I’ll make sure it gets passed along to the relevant teams so we can address these concerns and improve our services. If there’s anything specific you’d like to discuss further, please let us know.
par un voyageur
Publié le 28 août 2024 sur Expedia
No complaints
Commentaires de Gestion de l’hôtel
28 août 2024 par Dash, Gestion de l’hôtel
Thank you for your encouraging feedback. We remain committed to continually improving our guest services at our property.
par un voyageur
Publié le 27 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 août 2024 par dash, Gestion de l’hôtel
Thank you for your encouraging feedback. We remain committed to continually improving our guest services at our property.
par un voyageur
Publié le 26 août 2024 sur Expedia
Good breakfast, accomidating
Commentaires de Gestion de l’hôtel
27 août 2024 par Dash, Gestion de l’hôtel
Thank you so much for your wonderful review and perfect rating! We're delighted to hear that you had such a great stay with us at Americinn by Wyndham. Our team works hard to ensure every guest has a comfortable and enjoyable experience, so your feedback means a lot to us.If your travels bring you back to Crookston, we'd love to host you again at Americinn by Wyndham. Please don't hesitate to reach out if there's anything more we can do to make your next stay even better.
par un voyageur
Publié le 22 août 2024 sur Expedia
Good water pressure
Commentaires de Gestion de l’hôtel
22 août 2024 par dash, Gestion de l’hôtel
Thank you so much for your wonderful review and perfect rating! We're delighted to hear that you had such a great stay with us at Americinn by Wyndham. Our team works hard to ensure every guest has a comfortable and enjoyable experience, so your feedback means a lot to us.If your travels bring you back to Crookston, we'd love to host you again at Americinn by Wyndham. Please don't hesitate to reach out if there's anything more we can do to make your next stay even better.
