Note fondée sur 582 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,6 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Sterling Hts
Publié le 2 nov. 2024
Commentaires de Gestion de l’hôtel
5 nov. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Victoria,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating of your stay with us. Your input motivates us to continuously improve and provide even better experiences for our guests. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
par un voyageur
Publié le 21 oct. 2024
Excellent
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Lynda,Thank you so much for awarding us a 5-star rating! We truly appreciate your positive feedback and are delighted to hear that your experience with us exceeded your expectations. Our team is dedicated to providing excellent service, and it's incredibly rewarding to know that we were successful in making your stay enjoyable. Thank you for choosing Comfort Suites Crossville, and we hope to have the pleasure of welcoming you back soon.
par un voyageur
Publié le 11 août 2024 sur Expedia
Beds were very comfortable. Room was clean.
Commentaires de Gestion de l’hôtel
11 août 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi Rebecca,Thank you for choosing Comfort Suites Crossville and for your kind words regarding our comfortable beds and the cleanliness of your room. We are delighted to hear that these aspects of your stay met your expectations. Our team is dedicated to providing a high standard of comfort and cleanliness for our guests, and it’s rewarding to know that our efforts are appreciated. We look forward to welcoming you back and hope to exceed your expectations in every way during your next visit.
par un voyageur
Publié le 5 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 août 2024 par Guest Relation Management, Gestion de l’hôtel
Hello Guest,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply value our guests' opinions, as they help us identify areas where we can improve our services. If you could provide us with more specific details about your concerns, we would greatly appreciate it. Your feedback will be instrumental in helping us address the issues you encountered and prevent similar situations from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
par un voyageur
Worthy
Publié le 4 août 2024 sur HotelsSatisfactory. Was informed of better pricing for disabled Veteran if property was contacted directly.
Commentaires de Gestion de l’hôtel
6 août 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Eric,Thank you for taking the time to share your feedback. I’m pleased to hear that you found your stay satisfactory and felt that it was worthy of your time. Your satisfaction is important to us, and we are always looking for ways to enhance our guests' experiences. Thank you for choosing Comfort Suites Crossville, and we hope to have the pleasure of welcoming you back soon.
par un voyageur
Publié le 3 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 août 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi Laurie,Thank you for being our guest at Comfort Suites Crossville and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.
par un voyageur
Publié le 1 août 2024 sur Expedia
Very clean & good quality stay. Staff was friendly & the location is very convenient!
Commentaires de Gestion de l’hôtel
2 août 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Jordan,Thank you for your wonderful feedback. We’re thrilled to hear that you found our hotel very clean, enjoyed a good quality stay, and appreciated the convenience of our location. We’re also pleased to know that our staff’s friendliness contributed positively to your experience. Providing excellent service and maintaining a clean, comfortable environment are top priorities for us, and your comments affirm that we are on the right track. Thank you for choosing Comfort Suites Crossville, and we hope to have the pleasure of welcoming you back soon.
par un voyageur
Publié le 31 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 août 2024 par Guest Relation Management, Gestion de l’hôtel
Hi John,Thank you for taking the time to rate your stay at Comfort Suites Crossville. Your feedback is highly appreciated as we continuously strive to improve our service. We look forward to another opportunity to host you and provide an even better experience in the near future.
par un voyageur
Publié le 30 juill. 2024 sur Hotels
It was a comfortable place to stay but was worn
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Michael,Thank you for sharing your feedback about your recent stay at Comfort Suites Crossville. We’re pleased to hear that you found our hotel to be a comfortable place to stay. We are currently reviewing and planning updates to address the wear and tear that you mentioned. We appreciate your patience as we work on these improvements and your feedback will help us prioritize areas that need attention. We look forward to the opportunity to welcome you back in the future and to provide you with an enhanced experience.
par un voyageur
Publié le 21 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Scott,Thank you so much for your perfect rating! We're thrilled to hear that you had an exceptional experience during your stay at Comfort Suites Crossville. Providing outstanding service and accommodations is our goal, and we're delighted that we met your expectations. We appreciate your choice to stay with us and look forward to welcoming you back for another excellent stay in the future.
