Note fondée sur 447 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,6 Service et personnel
3,4 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 août 2024 sur Expedia
Staff was unfriendly and uncooperative
Commentaires de Gestion de l’hôtel
20 août 2024 par Manager, Gestion de l’hôtel
Hello Paul, We are sorry to hear about your experience with our staff. Your feedback is valuable to us and will be shared with our team for further improvements. Thank you for bringing this to our attention.
par un voyageur
Publié le 15 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 août 2024 par Manager, Gestion de l’hôtel
Hello Mohammad,We're sorry to hear you didn't fully enjoy your stay with us. Please feel free to reach out to us with any specific feedback you may have so we can address any issues accordingly. Your satisfaction is important to us.
par un voyageur
Publié le 14 août 2024 sur Expedia
Reasonably priced
Commentaires de Gestion de l’hôtel
17 août 2024 par Manager, Gestion de l’hôtel
Hello Jessica,We are pleased to hear that you found our hotel to be reasonably priced. We strive to offer our guests good value for their money. Your feedback is appreciated and we hope to welcome you back in the future.
par un voyageur
Publié le 9 août 2024 sur Expedia
The pool was not in service. But listed on website. Looks if not open for a while. Bathtub faucet was running. Could not turn off. Exterior lights on doors exposed. Outlets not working. And someone was working on a car like a mechanics shop fin parking lot for over 5 hours.
Commentaires de Gestion de l’hôtel
10 août 2024 par Manager, Gestion de l’hôtel
Hello Rodney,Thank you for sharing your experience with us. We regret to learn of the challenges you encountered during your stay. Your feedback helps us improve our services, and we encourage guests to reach out to management directly for further assistance on any issues. We appreciate your understanding and hope to welcome you back in the future for a better experience.
par un voyageur
Publié le 4 août 2024 sur Expedia
This property is dated on the outside and could use a facelift both inside and out but the rooms were not in bad condition. They were clean and tidy with a good set up. All the amenities worked and it was nice to have them. The staff was very helpful, nice, and courteous.
Commentaires de Gestion de l’hôtel
6 août 2024 par Manager, Gestion de l’hôtel
Hello David,We appreciate your valuable feedback regarding our property. It's great to hear that you found our rooms clean and well-equipped, and that our staff provided excellent service. We constantly strive to improve our facilities and will consider your suggestions for future enhancements. Thank you for choosing to stay with us, and we hope to welcome you back in the future.
par un voyageur de Rossville
Publié le 3 août 2024 sur Expedia
No pool, as advertised
Commentaires de Gestion de l’hôtel
5 août 2024 par Manager, Gestion de l’hôtel
Hello Gary, We apologize for any inconvenience this may have caused. We recommend reaching out to our management team directly to address any concerns or feedback regarding your stay. Thank you for bringing this to our attention, we appreciate your input.
par un voyageur
Publié le 3 août 2024 sur Expedia
Friendly staff
Commentaires de Gestion de l’hôtel
3 août 2024 par Manager, Gestion de l’hôtel
Hello Larry and breckia,We are delighted to hear that you found our staff to be friendly during your stay. We strive to provide excellent service to all our guests. Your feedback is truly appreciated, and we hope to welcome you back in the future.
par un voyageur
Publié le 2 août 2024 sur Expedia
Over priced for a dirty hotel. The pool was inoperable and nasty cover on it with garbage floating on top. Unused rooms with caution tape rude staff.
Commentaires de Gestion de l’hôtel
3 août 2024 par Manager, Gestion de l’hôtel
Hello Holly,We appreciate your feedback and regret to hear about your experience. Guest satisfaction is important to us, and we will address your concerns internally for further improvements. Thank you for bringing this to our attention.
par un voyageur
NOT WORTH THE STAY
Publié le 1 août 2024 sur HotelsFalse advertisement ! Site says it has a pool, pool has been closed over a yr. Tile in bathroom is separated from the walls and walls have had water damage prior. Sheetrock at bottom of walls were bubbled and had black mold ! Ceiling also had water damage prior, someone did a piss poor repair on those areas. Either owner is lieing or corporate doesn't give a crap, either way they are taking your money if you stay there.
Commentaires de Gestion de l’hôtel
3 août 2024 par Manager, Gestion de l’hôtel
Hello Leon, We apologize for any inconvenience experienced during your stay. We value feedback and will address these concerns internally. Our aim is to provide a comfortable stay for all guests. Thank you for bringing these matters to our attention, and we encourage you to reach out to our management team for further assistance.
par un voyageur
Publié le 29 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 août 2024 par Manager, Gestion de l’hôtel
Hello JIDEUK, We're sorry to hear that your experience didn't meet expectations. Please feel free to contact us directly to discuss any concerns you may have had during your stay.
