Note fondée sur 4 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
avis de clients DE TRAVELOCITY
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par un voyageur
Safety concerns
Publié le 27 juill. 2024 sur HomeAwayHad safety concerns because there was no phone service. The owner had stated to us that the keys have been lost before. Arrived on the property and found a key in the driveway That fit the door We were supposed to stay five nights left after the first because it was too late to go down the mountain when we reached out to the owner and the company and insurance they refused to give us the money back. Not even a partial. Even after I told them and showed them the email I got from the owner that you would have Internet connection through your phone and show him a picture of my wife’s phone with no service also told them about the keys and they disregarded that safety factor that someone else could have the keys I will never be staying with this company or the owners properties again
Commentaires de Gestion de l’hôtel
20 août 2024 par VrboOwner, Gestion de l’hôtel
Hi Sharif, we want our guests to feel safe and comfortable during their stay, so we take your concerns seriously. After discussing your feedback with the homeowner, they’d like to share the following:- Crown King, where the property is located, generally has excellent cell phone coverage, including 4G data and HD voice service. We have not encountered any issues with connectivity during our time there or with previous guests.- Before each guest's arrival, we send a 'Welcome' letter emphasizing the importance of key security. We take your safety seriously by changing the lock annually and ensuring that no keys are unaccounted for. While we regret that you found a key in the driveway, we found no evidence of this. Please rest assured that we regularly update the lockbox combination to maintain the highest level of security.- The local guest contact is available just 10 minutes away to assist with any immediate concerns during your stay, and we encourage all guests to reach out should they experience any issues.We appreciate you sharing your feedback, as it helps us ensure the best possible experience for our guests. We hope you find the perfect vacation rental for your future travels. Thanks for taking the time to leave your review.
par un voyageur
Relaxing getaway
Publié le 25 juin 2023 sur HomeAwayGreat time. Clean and cozy. Everything was as described.
par un voyageur
Cottage in the woods
Publié le 23 août 2022 sur HomeAwayRelaxing cabin in the woods. Best if you have a truck and not a car esp during monsoon!
par un voyageur de Glendale,AZ
Perfect Getaway
Publié le 7 août 2022 sur HomeAwayThis place everything we wanted and way way more. The pictures absolutely didn't lie. Perfect cabin in the woods of Crown King,AZ. The owners told us ahead of time about the closed off patio which was PERFECT for our dogs to hang out on and enjoy the cooler weather. We grilled outside every night and thanks to the items the host had in the home we didn't need to bring the stuff we forgot like spices and tea and even baking stuff if you wanted. The beds were SOOO comfy it was hard to get out of them. We had to check out what kind of pillows were there so we could get some at home. This place literally has EVERYTHING you need or might need or think you need down to a fully packed picnic basket and gold panning stuff. We didn't need a thing!! The drive to Crown King can be rough especially after summer rains and it was in true 4x4 fashion but the 3 Peppers at the end of the journey was so welcoming. We even saw a mama bear and her 2 cubs out the back window out last morning there! I absolutely recommend this place to anyone!!! We're definitely coming back!!
