Note fondée sur 392 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,6 Service et personnel
3,5 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 août 2023 sur Expedia
Amazing service
Commentaires de Gestion de l’hôtel
3 août 2023 par Paul, Gestion de l’hôtel
Dear Syam, In a first instance, I wish to express to you my utmost gratitude for having so kindly taken the time to convey to us your visible satisfaction in respect of your recent stay with us here at "Coco Reef Resort & Spa", which is immensely appreciated.It would only be fair to mention, that our entire team works effortlessly on a daily basis to endeavor to deliver the highest standards of service expected in a Resort of the caliber of "Coco Reef Resort & Spa" for the benefit of our most discerning guests.Looking forward to the pleasure & privilege of welcoming you soon back home amidst us.Remaining always at your service!Best personal regards,Paul van FrankGeneral Manager
par un voyageur
Publié le 4 oct. 2024 sur Expedia
The service was excellent the hotel was well kept. Clean and peaceful. Highly recommended. The Dinner was however a bit disappointing. But breakfast was excellent.
par un voyageur
Publié le 28 sept. 2024 sur Expedia
Could use some modernization.
par un voyageur
Publié le 23 sept. 2024 sur Expedia
par un voyageur
Publié le 14 sept. 2024 sur Expedia
Private beach available for personnel staying at the hotel. Nice swimming pool, lovely garden.
par un voyageur
Publié le 13 sept. 2024 sur Expedia
Checkout delayed, room appallingly ran down, shockingly overpriced. Absolutely would not recoomend.
par un voyageur
Publié le 10 sept. 2024 sur Expedia
par un voyageur
Publié le 7 sept. 2024 sur Expedia
hi, first of all the daily rates were very high compare to other hotels, and I was expecting a much more renovated hotel I visited like 8 yrs ago.My biggest issue was, we had gotten 3 rooms and when we were checking out, they told us a room key was missing. We were never told that any lost keys will have an additional cost. This is the 1st time we ever have to pay for a room key which i find is ridiculous. The hotel is very old, ac unit cannot was small and could not have the room cold, the breakfast was limited especially with fruits. Would not recommend anyone to go there. Pretty hotel from outside but old and run down from inside. Wifi is only in lobby, and in lobby no ac.
par un voyageur
Publié le 4 sept. 2024 sur Expedia
Good resort, a bit dated in terms of decor. I like the private beach and water activities.
The food was a letdown. I’ll give breakfast a 5/10 and lunch and dinner 3/10… decided to eat out for the rest of the stay
par un voyageur
Publié le 1 sept. 2024 sur Expedia
Arrived at the hotel and though I paid for the booking with Expedia on August 8th the Hotel had no record of our stay from 26th August and the only option was to pay again or find alternative accommodation. This was after waiting over an hour for a room while the hotel chased what happened with Expedia. Still out of pocket.
