Note fondée sur 103 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,4 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
13 févr. 2024 par PeSheres, Gestion de l’hôtel
Good evening, Rebecca,Thanks for letting us know that you had a great experience and that your expectation were met. we look forward to seeing you again in the future.regards,
par un voyageur
Publié le 13 oct. 2024 sur Expedia
Cleanliness
Commentaires de Gestion de l’hôtel
8 nov. 2024 par PeSheres, Gestion de l’hôtel
Good evening, Justin,Thanks for letting us know that your expectations were met and that you did enjoy your stay with us. We look forward to seeing you again in the future.regards,
par un voyageur
Publié le 10 oct. 2024 sur Expedia
Nice place good location
Commentaires de Gestion de l’hôtel
8 nov. 2024 par PeSheres, Gestion de l’hôtel
Good evening, Abaigail,Thanks for letting us know that your expectations were met and that you did enjoy your stay with us. We look forward to seeing you again in the future.regards,
par un voyageur
Publié le 9 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 nov. 2024 par PeSheres, Gestion de l’hôtel
Good evening, Mohamed,Thanks for letting us know that your expectations were met and that you did enjoy your stay with us. We look forward to seeing you again in the future.regards,
par un voyageur
Publié le 28 août 2024 sur Hotels
Small hotel very conveniently located close to airport and restaurants in Crown Point. Staff was friendly, room large and clean and the pool excellent. Totally recommended.
Commentaires de Gestion de l’hôtel
29 août 2024 par Pesheres, Gestion de l’hôtel
Thanks Araceli, for letting us know that your expectations were met and that you did enjoy your stay with us. We look forward to seeing you again in the future.regards,
par un voyageur
Publié le 27 août 2024 sur Expedia
The male front desk staff and Manager were quite friendly and accommodating.
Housekeeping was awesome as well!
Enjoyed complimentary tea and coffee.
Overall great stay!
Commentaires de Gestion de l’hôtel
29 août 2024 par PeSheres, Gestion de l’hôtel
Good night, Pedra, Thanks for letting us know that your expectations were met and that you did enjoy your stay with us. We look forward to seeing you again.
par un voyageur
Publié le 25 août 2024 sur Expedia
1.The room i got was not what i booked 😒 i came with 2 children and lots of food to cook and low and behold i had no kitchen! This was never fixed! As they said the entire building was booked fully! I have 2 small kids im not gonna leave to find somewhere else! This is why i booked in advance and prepared everything!
2.They advertised soundproofed rooms,this was an absolute lie. The staff came in very early and start talking loudy/laughing/singing just to say it was not a relaxing time at all.
3.The extra bed they placed to accomdate my kids was sinking in the middle! Very uncomfortable!
4.Every time you took a shower it had water all over the floors as the bathroom enclosure was not closing properly. With absolutely no mat or mop i had to take a towel to dry the floors!
Other than that the facilities were nice the staff spoke pleasantly. Just was so upset i really couldn't enjoy my stay.
Do better!
Commentaires de Gestion de l’hôtel
29 août 2024 par PeSheres, Gestion de l’hôtel
Good night, Fareed, I check your reservation and unfortunately the room that you booked was a standard single room which does not come with a kitchen. I am certain that our Front Desk tried their best to accommodate you after the fact but there were none of desired room type available at the time, to give you an upgrade. However, we look forward to welcoming back sometime in the future.
par un voyageur
Publié le 25 août 2024 sur Hotels
Ideal for what we needed, which was a hotel near the airport for one night. The rooms are a good size and clean, they could do with some coverings over the small windows though as the rooms are light as soon as there is daylight. Pool is good.
Our stay was soured as despite communicating with the hotel prior to arrival, and being told on check in that it was possible, when I went to pay for late checkout I was told it wasn’t possible. We had a late flight which is why I had messaged the hotel as soon as we booked it to check whether we could have late check out, they told me that it was possible for a fee and asked what time we needed it until. I would have cancelled this hotel if we had been told that we couldn’t have late checkout.
Commentaires de Gestion de l’hôtel
29 août 2024 par PeSheres, Gestion de l’hôtel
Good night, James,Thanks for letting us know that all your expectations were not met and that your request for late check out could not have been entertained. This was largely due to high demand for the rooms. We look forward to seeing you again.regards,
par un voyageur
Publié le 23 août 2024 sur Expedia
This establishment only cares about money. Don't carry your family there.
Commentaires de Gestion de l’hôtel
29 août 2024 par PeSheres, Gestion de l’hôtel
Good night, Anderson, unfortunately you choose to make those comments, but we will continue to provide excellent services to all our guests.regards,
par un voyageur
Publié le 20 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 août 2024 par Pesheres, Gestion de l’hôtel
Thanks Kyle, for letting us know that your expectations were met and that you did enjoy your stay with us. We look forward to hosting you again in the future.
