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Radisson Hotel Cuernavaca

4.0 star property
4-star eco-certified hotel with 2 outdoor pools

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Photo gallery for Radisson Hotel Cuernavaca

2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Lounge
Lounge
Suite, 1 King Bed, Accessible, Non Smoking
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Gym
  • 24/7 front desk

Explore the area

Map
Avenida Francisco I Madero 25, Cuernavaca, Crucero Tezoyuca, MOR, 62767
  • Hacienda de Chiconcuac
    ‪4 min drive‬
  • Galerias Cuernavaca Mall
    ‪15 min drive‬
  • Cuernavaca Cathedral
    ‪15 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 13.00 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • 13.00 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

About the area

Crucero Tezoyuca

Near the airport.Within 12 miles (20 km) of this hotel, you'll find Robert Brady Museum and Cuernavaca Cathedral. Jardín Juárez and Cuauhnahuac Regional Museum are within 12 miles (20 km).

What's nearby

  • Quinta Puerta de Agua - 2 min drive - 2.0 km
  • Hacienda de Chiconcuac - 4 min drive - 3.6 km
  • Ex Hacienda de Temixco Parque Acuatico - 9 min drive - 10.1 km
  • Galerias Cuernavaca Mall - 15 min drive - 20.8 km
  • Cuernavaca Cathedral - 15 min drive - 17.8 km

Restaurants

  • ‪Antojitos Mexicanos "Los Garcia - ‬8 min walk
  • ‪Antojitos mexicanos Anita - ‬2 min drive
  • ‪Restaurante Antiguo - ‬2 min drive
  • ‪Cecina "El Venado - ‬7 min walk
  • ‪Los Frutos del Mar - ‬2 min drive

About this property

Radisson Hotel Cuernavaca

4-star eco-certified hotel with 2 outdoor pools
Radisson Hotel Cuernavaca offers its guests a full-service spa, 2 outdoor swimming pools, a 24-hour fitness center, and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and 2 meeting rooms. A terrace, tour/ticket assistance, and a garden are also featured at the eco-certified Radisson Hotel Cuernavaca. Self parking is free.

  • 83 guestrooms or units
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Bar or lounge
  • Dining venue
Radisson Hotel Cuernavaca offers 83 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. LED televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The onsite spa has couples treatment room(s). Services include massages. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

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Property amenities

Family friendly

  • 2 outdoor pools
  • Art supplies
  • Children's pool
  • Free rollaway/extra bed
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 11 to 17 for adults and MXN 6 to 9 for children
  • A bar/lounge
  • A restaurant
  • Private picnics
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Billiards/pool table
  • Children's pool
  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LED TV with cable channels

Bedroom

  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee: MXN 750 for check-in between 10:00 AM and 2:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 11 to 17 for adults, and MXN 6 to 9 for children
  • Late check-in fee: MXN 750 for check-in between 10:00 AM and 2:30 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Radisson Hotel Quinta Rubelinas Cuernavaca Crucero Tezoyuca
Radisson Hotel Quinta Rubelinas Cuernavaca Crucero Tezoyuca
Radisson Quinta Rubelinas Cuernavaca Crucero Tezoyuca
Radisson Hotel Cuernanvaca Crucero Tezoyuca
Radisson Cuernanvaca Crucero Tezoyuca
Radisson Quinta Rubelinas Cuernavaca
Radisson Cuernanvaca
Hotel Radisson Hotel Cuernanvaca Crucero Tezoyuca
Crucero Tezoyuca Radisson Hotel Cuernanvaca Hotel
Hotel Radisson Hotel Cuernanvaca
Radisson Hotel Quinta Rubelinas Cuernavaca

Radisson Hotel Cuernavaca Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 178 out of 334 reviews
Rating 8 - Good. 93 out of 334 reviews
Rating 6 - Okay. 31 out of 334 reviews
Rating 4 - Poor. 13 out of 334 reviews
Rating 2 - Terrible. 19 out of 334 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Debbie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful experience the property is amazing. Rooms are beautiful as well. I will recommend it to family and friend's
Stayed 2 nights in Nov 2024

8/10 Good

Willi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Sonia, Spring Valley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds, incredible customer service and working AC. This is a site for large events ( weddings, XV, etc).
Stayed 2 nights in Jun 2024

8/10 Good

Roberto

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The service was not efficient enough for the price you pay. Also the amenities were very limited.
Stayed 2 nights in Apr 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Oscar

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The place was amazing for the price
Stayed 1 night in May 2024

10/10 Excellent

Jacqueline Minji

Liked: Cleanliness

10/10 Excellent

Matilde

Stayed 1 night in Mar 2024

8/10 Good

MARCO

Liked: Cleanliness, staff & service, property conditions & facilities
No elevators
Stayed 1 night in Feb 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

PABLO

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Beautiful gardens, good service, acceptable food. To NOISY when they use the vacuum to blow the leaves.
Stayed 1 night in Nov 2022

8/10 Good

Elva

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing special.
Stayed 1 night in Sep 2022

10/10 Excellent

mariano

Stayed 2 nights in Jul 2022

4/10 Poor

Victor Manuel

Liked: Cleanliness
Disliked: Room comfort
Overpriced / not a premium worth hotel
The hotel is really nice. Complex is very beautiful. But what comes to hotel quality, this is certainly over priced. Went for a wedding with 6 more couples. We all had a terrible night, all the pillows are terrible, in my room the curtains didn’t close correctly and we had light in our faces at 7am on a Sunday morning. There was not hot water, we paid 150 USD for mid warm water. Certainly not a very pleasant experience for a premium price.
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very calm and nice hotel. Great staff. Menu of restaurant could be larger but it is good
Stayed 1 night in Mar 2021

10/10 Excellent

Arturo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020

8/10 Good

luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place , bad food
Beatiful property grounds , decent restaurant. Just dont order mushrooms syncronizadas it gave my wife dood poisoning , she was sick for 3 days
Stayed 1 night in Nov 2020

10/10 Excellent

Fer

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed everything the lakes, nature, my daughter loved the poll. Very peaceful i was reading while my daughter swimming. efjl
Stayed 4 nights in Jun 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property, great escape from daily life
This hotel was very nice, the staff was friendly and attentive. The grounds were beautiful and well kept. Once you entered the secure parking lot you felt like you were somewhere else not in a little town. The restaurant was clean and well staffed the food was well prepared and attention while we dined was excellent. We will return again!
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is nice and rooms are OK, except the bathrooms which are very poorly equipped, especially the showers and accessories... definitely not in accordance with the hotel level
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and quiet place to visit the state Morelos mx.
Stayed 3 nights in Aug 2019

8/10 Good

Fernando

Liked: Staff & service, property conditions & facilities, room comfort
Good but mixed feelings.
Overall it was very good. The property is beautiful. Very spacious, with an amazing garden. The restaurant was good. The negatives, there’s nothing around. You either stay in or have to drive 30min to Cuernavaca. The rooms are a little too simple and outdated. And my sheets were stained. They really have to be changed for new ones.
Stayed 2 nights in Apr 2019