Note fondée sur 358 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,0 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par PERRIN de FRANCE
Publié le 6 juill. 2014 sur Hotels
bon rapport qualité prix
par un voyageur
Publié le 26 juin 2014 sur Hotels
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Manager, Gestion de l’hôtel
Dear Phillip,Thank you for choosing us for your stay. We hope you enjoyed your stay and found everything clean and tidy. We appreciate you for your rating.
par un voyageur
Publié le 17 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Manager, Gestion de l’hôtel
Dear Christopher,Thank you for choosing us for your stay. We hope you found your stay to be pleasant and everything was clean and as expected. We appreciate you for taking the time to share your experience.
par un voyageur
Publié le 3 sept. 2024 sur Expedia
Lady at front desk was very nice and friendly. Room was clean. Nice stay.
Commentaires de Gestion de l’hôtel
8 sept. 2024 par Manager, Gestion de l’hôtel
Dear Donna,Thank you for your stay with us. It's very nice to hear you found everything clean and staff very friendly and welcoming. We hope you will come back and stay with us soon.
par un voyageur
Publié le 3 sept. 2024 sur Hotels
I've stayed at River Heights many times and the rooms are always clean and the staff is very kind and welcoming.
Commentaires de Gestion de l’hôtel
8 sept. 2024 par Manager, Gestion de l’hôtel
Dear Greg,Thank you for continually choosing us for your stay. It's great to hear you enjoy your stay with us. We look forward to seeing you again soon.
par un voyageur
Publié le 1 sept. 2024 sur Expedia
Did not get king room like we paid for. It was also very hot and the air did not cool properly.
Commentaires de Gestion de l’hôtel
1 sept. 2024 par Manager, Gestion de l’hôtel
Dear Christy,We are sorry to hear that you did not get a King size bed for your stay. Sometimes during peak times we may have an issue and we have to put a room out of commission and hence we have to offer you a different room. That is the reason why guests are told when making a reservation that "preferences are not guaranteed ". We make every effort to provide room of your choice but sometimes it does not work out. We appreciate you for giving us the opportunity and hope this will not keep you from choosing us again in the future.
par un voyageur
Publié le 29 août 2024
We had a wonderful stay
Commentaires de Gestion de l’hôtel
29 août 2024 par Manager , Gestion de l’hôtel
Dear Richelle,Thank for choosing us for your recent stay. It's great to hear you had a wonderful stay with us. We hope you found everything clean and comfortable. We appreciate you for taking the time to share your experience.
par un voyageur
Publié le 26 août 2024 sur Expedia
Simple, no frills motel that was very reasonably priced, very clean and air conditioning worked excellent. Just what we needed for a quick trip.
Commentaires de Gestion de l’hôtel
27 août 2024 par Manager, Gestion de l’hôtel
Dear Dean,Thank you for giving us the chance to serve you. It's very nice to hear that you found everything clean and to your liking. We appreciate you for your stay and hope you will come back and stay with us soon.
par un voyageur
Worst mistake ever.
Publié le 23 août 2024 sur HotelsTalk about a huge mistake in judgment. The rooms are old. The linen does not appear clean. For a huge room, there is no table to seat around and eat or drink, no coffee machine. The pool was closed. The area looks shady, unless it is just that area in general. Never again.
Commentaires de Gestion de l’hôtel
24 août 2024 par Manager, Gestion de l’hôtel
Dear Guest,We are sorry you feel this way. We do not believe that anyone would have slept on linens that were not clean. You stayed with us for 2 nights and you stated that you were not given any fresh towels or service during your stay. Nonetheless we gave you fresh towels. Upon your checkout, when we cleaned the room, all the towels were present including the ones we include and all the extra that we gave you after claim that you did not get. So we know the housekeeping was provided by staff. We do not advertise to provide coffee makers nor the pool so not sure why that should be an issue. We are also not sure what was shady about the area. If there is an issue we ask that you present them when you are here but that did not happen. We take pride in what we have to offer. We don't expect everyone to always give us top rating but we do request that a fair assessment is provided. We hope that amenities and policies are reviewed and accepted before making a reservation.
