Holiday Inn Chicago Nw Crystal Lk Conv Ctr, an IHG Hotel

3.0 star property
3-star guestrooms with free WiFi

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Holiday Inn Chicago Nw Crystal Lk Conv Ctr, an IHG Hotel

Japanese garden
Indoor pool, open 7:00 AM to 11:00 PM, sun loungers
Desk, blackout drapes, soundproofing, iron/ironing board
Property amenity
Exterior

Reviews

8.0 out of 10

Very good

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Room service
    Room service
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
800 South Route 31, Crystal Lake, IL, 60014
  • Three Oaks Recreation Area
    12 min walk
  • Crystal Court Shopping Center
    3 min drive
  • Revolution Patient Portal
    5 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    43 min drive

Room options

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Standard Room, 1 King Bed

  • 21 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Lake View

  • Lake view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 Double Bed, Accessible (Roll-In Shower)

  • 19.8 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 King Bed, Jetted Tub

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Lake View

  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Crystal Lake

In shopping district.Stay at this Crystal Lake hotel and you'll be within half a mile (1 km) of Three Oaks Recreation Area and 2 miles (3 km) of Crystal Court Shopping Center. Revolution Patient Portal and North Wall Rock Climbing are also within 3 miles (5 km).

What's nearby

  • Three Oaks Recreation Area - 12 min walk
  • Crystal Court Shopping Center - 3 min drive
  • Crystal Lake Park - 6 min drive
  • Main Beach - 13 min drive
  • Volo Auto Museum - 20 min drive

Getting around

  • Crystal Lake Pingree Road Station - 4 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 43 min drive

Restaurants

  • ‪Subway - ‬17 min walk
  • ‪Portillo's - ‬20 min walk
  • ‪Chick-fil-A - ‬17 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪McDonald's - ‬3 min drive

About this property

Holiday Inn Chicago Nw Crystal Lk Conv Ctr, an IHG Hotel

3-star guestrooms with free WiFi
Holiday Inn Chicago Nw Crystal Lk Conv Ctr, an IHG Hotel offers its guests an indoor pool and a fitness center. There's a restaurant on site. Business amenities include a 24-hour business center and 21 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 21869 square feet (2032 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Chicago Nw Crystal Lk Conv Ctr, an IHG Hotel. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Crystal Lake hotel.

  • 197 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 21869 sq ft of conference space
  • 2032 sq m of conference space
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Dining venue
Holiday Inn Chicago Nw Crystal Lk Conv Ctr, an IHG Hotel offers 197 air-conditioned accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with cable channels.

This Crystal Lake hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

Languages

English, Filipino

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends: USD 16.99 per person
  • 1 restaurant
  • Room service available

Things to do

  • Fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Sunday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 16.99 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM.
  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Chicago Nw Crystal Lk Conv Ctr
Holiday Inn Nw Lk Conv
Holiday Inn Nw Lk Conv Hotel
Holiday Inn Nw Lk Conv Hotel Crystal Chicago Ctr
Holiday Inn Chicago Nw Crystal Lk Conv Ctr Hotel
Holiday Inn Chicago Nw Lk Conv Ctr Hotel
Holiday Inn Chicago Nw Lk Conv Ctr

Holiday Inn Chicago Nw Crystal Lk Conv Ctr, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 417 out of 960 reviews" "
Rating 8 - Good. 279 out of 960 reviews" "
Rating 6 - Okay. 123 out of 960 reviews" "
Rating 4 - Poor. 74 out of 960 reviews" "
Rating 2 - Terrible. 67 out of 960 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

phillip

Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was amazing. Plenty of option. The room very comfortable. Was a short stay but wish I’d stay longer. Next time
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Stayed 2 nights in Aug 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Really comfortable
Stayed 2 nights in Jul 2024

8/10 Good

Julia

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Taeyoul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great facilities, amenities, cleanliness, maintenance, and staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms. Restaurant was very convenient to use and the breakfast was delicious. I highly recommend staying here.
Stayed 3 nights in Aug 2024

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay Breakfast was great!
Stayed 1 night in Aug 2024

10/10 Excellent

john

Liked: Amenities
Great update. Facility!
Stayed 1 night in Jul 2024

6/10 Okay

Rebecca

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
The rooms are dated, but very clean. The beds are comfy
Stayed 1 night in Aug 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Great environment
Stayed 2 nights in Jul 2024

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities
No review
Stayed 2 nights in Jul 2024

10/10 Excellent

Branka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Vasily

Stayed 1 night in Jul 2024

8/10 Good

Joseph

Stayed 2 nights in Jul 2024

10/10 Excellent

Barbara

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This facility was fantastic! It was clean, staff was friendly and check in and check out was quick. I would definitely choose this location again to stay at if back in this area.
Stayed 1 night in Jul 2024

10/10 Excellent

d

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfy hotel, close to shopping & WalMart
speedy friendly efficient check in, nice spacious lobby, large comfy room with good view, t&coffee, dinner served in bar area good food and plenty of it with ultra friendly and informative server. brekky in restaurant - fine
Stayed 1 night in Jul 2024

6/10 Okay

Deanna

Liked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Kimberly J

Stayed 2 nights in Jul 2024

10/10 Excellent

Laura

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely employees
Very late night arrival, but the front desk employee was cheerful and professional. Very comfortable bed. The staff at the front desk the next morning were extremely he’l helpful. Breakfast is the weak point of this hotel. I don’t recommend it if you have any other options available.
Stayed 1 night in Jul 2024

6/10 Okay

Alyssa

Stayed 1 night in Jul 2024

2/10 Terrible

Meosha

Disliked: Cleanliness
Bed bugs
Stayed 1 night in May 2024

2/10 Terrible

bernard

Travelled with family
Found ants. No other rooms available to move to. We had to find another hotel on our own at 11 PM. Needed to wait until the next morning to find out if our room fee would be reimbursed.
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room on top floor! Comfy, clean.
Stayed 1 night in Jul 2024