Note fondée sur 902 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,1 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 mars 2020 sur Expedia
Personnel accueillant , belle chambre……………………………………………………………………………………………………………………………………………………………
par un voyageur
Publié le 17 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Natasza Alderdice, Front Office Manager, Gestion de l’hôtel
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn Chicago Crystal LakeI would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide a better experience in the future.Please give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Natasza AlderdiceFront Office Manager
par un voyageur
Publié le 13 oct. 2024 sur Expedia
Nice place
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Natasza Alderdice, Front Office Manager, Gestion de l’hôtel
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn Holiday Inn Chicago Crystal LakeI want to start by saying how glad we are that you enjoyed your stay. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide an even better experience in the future.We do hope you stay with us again soon!Natasza AlderdiceFront Office Manager
par un voyageur
Publié le 13 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Natasza Alderdice, Front Office Manager, Gestion de l’hôtel
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn Holiday Inn Chicago Crystal LakeI want to start by saying how glad we are that you enjoyed your stay. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide an even better experience in the future.We do hope you stay with us again soon!Natasza AlderdiceFront Office Manager
par un voyageur
Publié le 13 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Natasza Alderdice, Front Office Manager, Gestion de l’hôtel
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn Holiday Inn Chicago Crystal LakeI want to start by saying how glad we are that you enjoyed your stay. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide an even better experience in the future.We do hope you stay with us again soon!Natasza AlderdiceFront Office Manager
par un voyageur
home away from home
Publié le 12 oct. 2024 sur HotelsWe stay here every time we visit the wood stock area, we love the pool and the location, it's close to family.
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Natasza Alderdice, Front Office Manager, Gestion de l’hôtel
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn Holiday Inn Chicago Crystal LakeI want to start by saying how glad we are that you enjoyed your stay. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide an even better experience in the future.We do hope you stay with us again soon!Natasza AlderdiceFront Office Manager
par un voyageur
Publié le 7 oct. 2024 sur Expedia
Rooms were not available at time promised. Some staff were was very apologetic others forgot to give our name to other staff that had a list of people waiting for rooms. When we got room I noticed hand prints on bed board and some small pieces of paper still on carpet. We didn’t complain as we just wanted our room.
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Natasza Alderdice, Front Office Manager, Gestion de l’hôtel
Nancy,Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn Chicago Crystal LakeI would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide a better experience in the future.Please give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Natasza AlderdiceFront Office Manager
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Natasza Alderdice, Front Office Manager, Gestion de l’hôtel
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn Holiday Inn Chicago Crystal LakeI want to start by saying how glad we are that you enjoyed your stay. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide an even better experience in the future.We do hope you stay with us again soon!Natasza AlderdiceFront Office Manager
par un voyageur
Great place to stay
Publié le 4 oct. 2024 sur HotelsCommentaires de Gestion de l’hôtel
5 oct. 2024 par Natasza Alderdice, Front Office Manager, Gestion de l’hôtel
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn Holiday Inn Chicago Crystal LakeI want to start by saying how glad we are that you enjoyed your stay. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide an even better experience in the future.We do hope you stay with us again soon!Natasza AlderdiceFront Office Manager
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Roman Front office ASM, Gestion de l’hôtel
Thank you for choosing the Holiday Inn and for providing feedback about your experience at the Holiday Inn Crystal Lake. We want to start by saying how glad you enjoyed your stay. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide an even better experience in the future. We do hope you stay with us again soon!Roman AFront Office Asst Manager
