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Hotel Presidente by NASS

3.5 star property
3.5-star hotel in Downtown Cuenca

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Photo gallery for Hotel Presidente by NASS

Superior Room, 1 King Bed, City View
View from property
Property entrance
Lobby sitting area
Sports bar

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
  • Breakfast included
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Gran Colombia 6-59 y, Presidente Borrero, Cuenca, Azuay

Room options

View all photos for Standard Double Room, 1 Bedroom, Private Bathroom, City View

Premium bedding, down comforters, desk, laptop workspace

Standard Double Room, 1 Bedroom, Private Bathroom, City View

  • 28.0 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Superior Quadruple Room, 2 Bedrooms, Connecting Rooms, City View

Premium bedding, down comforters, desk, laptop workspace

Superior Quadruple Room, 2 Bedrooms, Connecting Rooms, City View

  • 28 sq m
  • City view
  • Sleeps 6
  • 1 Double Bed OR 3 Twin Beds

View all photos for Standard Room, 1 Double Bed, City View

Standard Room, 1 Double Bed, City View

Standard Room, 1 Double Bed, City View

  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed, City View

Superior Room, 1 King Bed, City View

Superior Room, 1 King Bed, City View

  • 16 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

About the area

Cuenca

Heart of Cuenca.With a stay at this Downtown Cuenca hotel, you'll be steps from Esqueletologia Museum and Plaza Rotary Market. Calderon Park and Civic Plaza are also within half a mile (1 km).

Getting around

  • Luis Cordero (Hermano Miguel) Station - 1 min walk
  • Gaspar Sangurima Tram Station - 5 min walk
  • Cuenca (CUE-Mariscal Lamar) - 5 min drive

Restaurants

  • ‪Negroni - ‬5 min walk
  • ‪El Confesionario - ‬5 min walk
  • ‪Balcon Quiteño - ‬4 min walk
  • ‪cositas - ‬4 min walk
  • ‪Raymipampa - ‬4 min walk

About this property

Hotel Presidente by NASS

3.5-star hotel in Downtown Cuenca
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

A 24-hour business center and a meeting room are available. A library, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Presidente by NASS. An airport shuttle during limited hours and an area shuttle are available for a fee.

This 3.5-star Cuenca hotel is smoke free.

  • 1 building
  • 70 guestrooms or units
  • 9 levels
  • English breakfast (free)
  • Manager's reception (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel Presidente by NASS offers 70 accommodations with complimentary bottled water and hair dryers. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

English, Portuguese, Spanish

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Property amenities

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 12.20 per day)
  • Roundtrip airport shuttle (surcharge) during limited hours
  • Area shuttle (surcharge)

Food and drink

  • Free English breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Things to do

  • Library
  • TV in common areas

Accessibility

  • Area rugs in room
  • Elevator

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Bedroom

  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 3 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are available for USD 15.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 12.20 per day (328 ft away)
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and cash. Cashless payment methods are available for all transactions.

We should mention

  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.

Property is also known as

Hotel Presidente Cuenca
Presidente Cuenca
Hotel Presidente
Hotel Presidente by NASS Hotel
Hotel Presidente by NASS Cuenca
Hotel Presidente by NASS Hotel Cuenca

Hotel Presidente by NASS Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 27 out of 94 reviews
Rating 8 - Good. 30 out of 94 reviews
Rating 6 - Okay. 21 out of 94 reviews
Rating 4 - Poor. 9 out of 94 reviews
Rating 2 - Terrible. 7 out of 94 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean, good breakfast and a hot shower.
Stayed 5 nights in Nov 2024

6/10 Okay

Helma

Disliked: Cleanliness
Stayed 4 nights in Oct 2024

8/10 Good

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a nice enough place with great staff , clean spacious rooms, decent breakfast. Very good location within easy walk to shopping, restaurants, etc. Only issue was inconsistent hotwater in shower and basin
Stayed 3 nights in Feb 2023

6/10 Okay

Jhony

Travelled with family
Liked: Staff & service
Los Baños
Stayed 1 night in Jun 2022

8/10 Good

laurence, Cuenca equador

Travelled with partner, Travelled with group
Did like the customer service at front desk I paid the bill in total at checkin and at check they wanted me to pay additional 10 dollars for room tax which she forgot to add when I checked in and paid in full the hotel did not want to waiver the fee I spoke to hotel manager and he insisted I had to pay it so I met them half way I paid 5 dollars not a good experience ☹️
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
They need at cafeteria or vends machines for the clients
Stayed 2 nights in Jan 2019

4/10 Poor

Julio, Quito, Ecuador

Disliked: Staff & service, property conditions & facilities, room comfort
The elevator was damaged. The staff did not help with the baggage. The AirPort transfer service did not exist
Stayed 2 nights in Oct 2018

6/10 Okay

Francesco

Liked: Room comfort
Stayed 2 nights in Aug 2018

8/10 Good

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

Donald

Liked: Cleanliness, property conditions & facilities, room comfort
This hotel is in the heart of Cuenca's historic district. Close to shopping, resturants and local attractions. The staff is very curteous and helpful and the front desk clerk spoke very good english. The room was large, clean and had a very comfortable bed. Breakfast was a hot and cold buffet with many choices and hot fresh brewed coffee. Parking was additional but convient and car was available 24 hous a day. Lastly this is the best hotel deal we have found in Cuenca
Stayed 3 nights in May 2018

2/10 Terrible

Al, Cuenca

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is in desperate need of makeover, room rugs were discustingly dirty, walls were dirty, bed comforter old and dirty looking, towels were old and fraying, terrible experience
Stayed 1 night in May 2018

10/10 Excellent

Brittany, Denver, CO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel in the center of Cuenca
Hotel Presidente is a wonderful option for the price. The bed was comfortable, the showers hot, the wifi fast, and the rooms clean. The front desk was super helpful and friendly, and the complimentary breakfast was simple and delicious (eggs, pastries, yogurt, fresh fruit, toast, fresh juice, coffee/tea) with nice views. You're just a few blocks away from the central plaza and all that Cuenca has to offer.
Stayed 1 night in Nov 2017

8/10 Good

Marcia, Cameron Park, Ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's good
It was a good hotel if you want to be in the historic part of the city, I will recommend to a friend this hotel.
Stayed 2 nights in Nov 2017

4/10 Poor

Julio, Barrie, Ontario

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Close to downtown
Found the staff very friendly and helpful. Need major renovations to bring it up to North American standards. Strategically, close to downtown...The Trolley it's (will be soon) right at the front door and within walking distance to many place to see and eat.
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is in the historic center
Great place and good location. Near to many restaurants.
Stayed 2 nights in Oct 2017

4/10 Poor

Henry, Guayaquil

Disliked: Staff & service
It´s not a good option
It is an old hotel, the services are poor. Parking is very expensive, breakfasr bad. Wifi does not work fine.
Stayed 1 night in Jul 2017

10/10 Excellent

Muriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value, Great Location!
Great location, modern hotel, free breakfast and wifi, spacious room!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Lovely location. Nice employees. NO hot water!
No hot water. Quite sad about that. Nice location. Clean. Friendly employees.

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Clean room, friendly staff. A little old but in good conditions and wifi isn't very good on certain rooms.

10/10 Excellent

Richard, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!!!
The location is wonderful and one of the best, most attentive staffs I've encountered anywhere in the world.

8/10 Good

Franklin

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and good hotel
Good to stay for 1 or 2 days. Breakfast could be better. Close to everything

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time to Quito
Nice old hotel, great locatiom close to Parque Calderon

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Dalila, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Was so nice to stay in Cuenca I love the view from the hotel

8/10 Good

Cheryl, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Choice
This was our second stay in the course of one week. We stayed again because the hotel is within walking distance of the main square, museums, sightseeing bus and assorted restaurants. It offers a nice, included breakfast. The tram is currently under construction in front, but once completed the area will be even better.