Ratings based on 44 Guest Reviews

Hear it directly from our travellers
4.5 out of 5
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
3 out of 5
by A traveller

Posted Mar. 8, 2024 on Expedia
Las suites son súper espaciosas. El desayuno estuvo muy malo. Buen lugar para dormir la noche pero no escojan con desayuno.
Comment from Hotel Management
Mar. 16, 2024 by Venue Batán Hotel & Suites, Hotel Management
Estimada muchas gracias por tomarse su tiempo y hacernos llegar sus comentarios, lamentamos cualquier inconveniente causado durante su estadía, tomaremos en cuenta sus sugerencias y trabajaremos en los mismos, para mejorar la experiencia de hospedarse en Venue Batán Hotel & Suites.
5 out of 5
by A traveller

Cuenca trip

Posted Feb. 6, 2024 on Hotels
Great peaceful place to enjoy Cuenca.
Comment from Hotel Management
Mar. 16, 2024 by Venue Batán Hotel & Suites, Hotel Management
Dear Mr. Manuel, receive a cordial greeting from those of us who make up Venue Batán Hotel & Suites, thank you very much for your kind comment. We are pleased that we have met your expectations regarding our services, care and facilities and I assure you that we will be working to continually improve them. We hope to have your preference again, it will be a pleasure to serve you.
4 out of 5
by A traveller

Good hotel for the price

Posted Jan. 23, 2024 on Hotels
Clean hotel, with a sufficient breakfast. Our room was quite large with a little kitchenette and sitting area. Unfortunately the kitchens are not stock with any utensils, kitchen ware, or a coffee pot. Location was good, a short walk to the historic centre with great restaurants. For the price a good hotel to stay for a few nights
Comment from Hotel Management
Mar. 16, 2024 by Venue Batán Hotel & Suites, Hotel Management
Dear Mrs.Bonnie, receive a cordial greeting from those of us who make up Venue Batán Hotel & Suites, thank you very much for your kind comment, we are pleased to know that the hotel met your expectations, we work every day to improve the experience of each of our guests. We hope for your soon return.
5 out of 5
by A traveller

Posted Sep. 15, 2023 on Expedia
The wonderful staff!
5 out of 5
by A traveller

Posted Aug. 19, 2023 on Expedia
Staff professional, friendly and helpful. Great breakfast.
4 out of 5
by A traveller from Tampa

Posted Jul. 31, 2023 on Expedia
The rooms are spacious and clean, the employees are very polite and friendly, the restaurant for the buffet breakfast is next to the Tomebamba river.
4 out of 5
by A traveller from Iselin

Posted Jul. 27, 2023 on Expedia
Heater for the rooms
4 out of 5
by A traveller

Posted May 26, 2023 on Expedia
Gravel parking lot!
5 out of 5
by A traveller

Posted May 6, 2023 on Expedia
My room was next to the wonderful river n the sound of the river was great!
Comment from Hotel Management
May 6, 2023 by VENUE BATÁN HOTEL & SUITES, Hotel Management
Thank you for staying with us! We're glad that you enjoyed your stay. We will be pleased to have you on your next trip!
5 out of 5
by A traveller

Posted Feb. 1, 2023 on Hotels
Very good condition, exelent staff, great breakfast, very pleasant atmosphere.
Comment from Hotel Management
Feb. 22, 2023 by Venue Batán Hotel , Hotel Management
Thank you very much Jerry, we are here to serve you and give you the best experience we are waiting for your soon return.