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Casa Francisco Cuernavaca

4.0 star property
Family-friendly Beaux Arts hotel connected to a shopping center with 2 outdoor pools

Choose dates to view prices

Photo gallery for Casa Francisco Cuernavaca

2 outdoor pools, open 8:00 AM to 9:00 PM, pool umbrellas, sun loungers
Terrace/patio
Executive room, Pool front, 2 double beds | Terrace/patio
Executive room, Pool front, 2 double beds
Executive Room, 2 Double Beds | Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Coronel Ahumada 203, Col. Lomas del Mirador, Cuernavaca, MOR, 62350
  • Forum Cuernavaca
    ‪3 min drive‬
  • Galerias Cuernavaca Mall
    ‪4 min drive‬
  • Cuernavaca Cathedral
    ‪5 min drive‬

Room options

View all photos for Junior Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Junior Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive room, Pool front, 2 double beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Executive room, Pool front, 2 double beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Suite, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

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About the area

Cuernavaca

City center retreat .Within 2 miles (3 km) of this Cuernavaca hotel, you'll find Teopanzolco Archaeological Zone and Juan Soriano Museum. Forum Cuernavaca and Ethnobotanical Garden and Museum of Traditional and Herbal Medicine are also within 2 miles (3 km).

What's nearby

  • Teopanzolco Archaeological Zone - 18 min walk - 1.6 km
  • Forum Cuernavaca - 3 min drive - 2.8 km
  • AVERANDA - 4 min drive - 4.0 km
  • Galerias Cuernavaca Mall - 4 min drive - 4.4 km
  • Cuernavaca Cathedral - 5 min drive - 3.4 km

Getting around

  • Benito Juarez International Airport (MEX) - 91 min drive

Restaurants

  • ‪el Camaron Guasaveño - ‬2 min walk
  • ‪Taqueria Erendira - ‬5 min walk
  • ‪Barbacoa Alex - ‬7 min walk
  • ‪El Samborsito - ‬6 min walk
  • ‪Carl's Jr. - ‬6 min walk

About this property

Casa Francisco Cuernavaca

Family-friendly Beaux Arts hotel connected to a shopping center with 2 outdoor pools
As a guest of Casa Francisco Cuernavaca, you'll find 2 outdoor swimming pools, a fitness center, and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi and wired Internet are free in public spaces.

A business center and a meeting room are available. Event space at this hotel measures 1184 square feet (110 square meters) and includes conference space. The family-friendly Casa Francisco Cuernavaca also features a terrace, a garden, and concierge services. Free self parking is available.

This 4-star Cuernavaca hotel is smoke free.

  • 100 guestrooms or units
  • 3 levels
  • 2 buildings
  • 1184 sq ft of conference space
  • 110 sq m of conference space
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • Television in lobby
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue
Casa Francisco Cuernavaca offers 100 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Rooms open to balconies or patios. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LED televisions come with cable channels and Netflix. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Cuernavaca hotel provides complimentary wired Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 280 for adults and MXN 190 for children
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Children's pool
  • Gym
  • Playground
  • TV in common areas

Accessibility

  • No elevator

Room amenities

Entertainment

  • 32-inch LED TV with cable channels
  • Netflix
  • Streaming services

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 400
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 500

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Breakfast is not included in breakfast rates for children ages 0-11 who share existing bedding with a parent, and can be requested onsite for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 280 for adults and MXN 190 for children
  • Early check-in fee: MXN 400 (subject to availability)
  • Late check-out fee: MXN 500 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Occidental Cuernavaca Barceló Hotel Group
Barceló Hotel Cuernavaca
Barceló Cuernavaca Hotel
Occidental Cuernavaca Hotel
Occidental Barceló Hotel Group
Occidental Cuernavaca Barceló Group
Barceló Cuernavaca
Casa Francisco Cuernavaca Hotel
Casa Francisco Cuernavaca Cuernavaca
Occidental Cuernavaca Barceló Hotel Group
Casa Francisco Cuernavaca Hotel Cuernavaca

Casa Francisco Cuernavaca Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 549 out of 1003 reviews
Rating 8 - Good. 262 out of 1003 reviews
Rating 6 - Okay. 116 out of 1003 reviews
Rating 4 - Poor. 31 out of 1003 reviews
Rating 2 - Terrible. 45 out of 1003 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 7 nights in Jan 2025

10/10 Excellent

HORACIO D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

arturo

Stayed 7 nights in Aug 2024

8/10 Good

Hipolito

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Hotels very clean service was great. My room didn't have hot water but they fixed it the day after. Food was very good . Security guard at night was cool.
Stayed 5 nights in Dec 2024

10/10 Excellent

Delta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing customer service. They make you feel right at home. It is a little noisy, but ok.
Stayed 1 night in Dec 2024

10/10 Excellent

arturo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast & the pool & friendly people
Stayed 4 nights in Nov 2024

6/10 Okay

Victor

Travelled with family
Liked: Cleanliness
Rooms outdated and SUPER NOISY. restaurant service deficient. No where to find drinking water after midnight.
Stayed 1 night in Nov 2024

8/10 Good

Elia

Stayed 3 nights in Nov 2024

10/10 Excellent

Monica

Liked: Cleanliness
Stayed 2 nights in Nov 2024

4/10 Poor

Israel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jorge Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Ricardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good option, some rooms needs a little more attention in cleaning and maintenence
Stayed 2 nights in Oct 2024

10/10 Excellent

LUZ, Hollywood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience staying at this property. Very nice staff, clean and comfortable accommodations. The food at the restaurant was very good.
Stayed 3 nights in Oct 2024

8/10 Good

MIREYA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy a gusto, la comida es deliciosa y el personal es muy atento y amable , las habitaciones son pequeñas pero cuentan con lo necesario para tener una estadía placentera.
Stayed 2 nights in Sep 2024

10/10 Excellent

Isset

Stayed 3 nights in Sep 2024

10/10 Excellent

arturo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent
Stayed 1 night in Sep 2024

10/10 Excellent

Rosa

Liked: Cleanliness
Stayed 3 nights in Sep 2024

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Hector

Travelled with partner
Liked: Cleanliness, staff & service
Good for a quick stop, a good night rest and that is it.
Stayed 1 night in Sep 2024

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

6/10 Okay

Maria

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

maria Angelica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
- Keycards are reused and not rotated. Security concern as anyone could keep one and open your room. - door locks borderline do not function. We’ve been locked out of our room several times. - AC broken in our first room - Fridge broken in our first room - Door lock didn’t open 90% of the time in our first room - Door lock didn’t open 50% of the time in our second room - Door lock didn’t work at all on one keycard on our THIRD room - Keycards have to be reprogrammed daily - Several receptionists had bad attitude - Receptionist refused to speak to me in English. I can speak Spanish ok but English preferred. So either she is not qualified for the position or was being ignorant in purpose. - Blinds do not shut entirely - Blind “rod” kept coming unhooked - Bathroom door doesn’t latch/stay closed in our second room - Sewage smell in bathrooms in 3 rooms - Electrical outlet pulled away from wall in first room. Safety risk. - Front desk staff argumentative and rude. Kitchen staff great. - parking lot guard rude, and tried to argue and intimidate my family. My family was scared he was going to hurt them. Avoid at all costs.
Stayed 7 nights in Jul 2024

8/10 Good

Leslie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024