Note fondée sur 16 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Disappointed
Publié le 17 oct. 2024 sur HomeAwayWe had communication error on how to enter so I had to ring agents. The impression was it hadn’t been cleaned in a while. I had a booking for 3 people but only received 2 towels. So another call the next day to get a towel. I emailed the owner and got no response. There was no hair dryer so I had to purchase one.The dishwasher didn’t work and the bbq gas bottle was empty. Will I stay again well that’s a big NO
Commentaires de Gestion de l’hôtel
6 nov. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for sharing your feedback. We’re sorry to hear that your experience didn’t meet expectations and regret the inconvenience you faced with entry access and supplies. Clear communication is essential, and we’ll work to ensure smoother entry instructions for future guests.
Regarding the towels and hair dryer, these should have been in place, and we apologize for any oversight. Our properties are regularly inspected, but we will also review the issues with the dishwasher and gas bottle to prevent such instances from happening again. Thank you for bringing these matters to our attention, as it helps us improve. We hope you might consider us again in the future for a better experience.
par un voyageur
Arklow
Publié le 3 oct. 2024 sur HomeAwayProperty was easy to access with clear instructions and good amenities.
Commentaires de Gestion de l’hôtel
16 oct. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your review! We're glad to hear that the access instructions were clear and that you found the amenities to your satisfaction. We hope to welcome you back soon!
par un voyageur
Really disappointing
Publié le 25 janv. 2024 sur HomeAwayI addressed the following concerns to the managing agent but there was no response.
We arrived to the property to find the grass really overgrown, which we felt was unwelcoming and not at all expected since the nearby homes are all well kept. We are well past the Christmas and New Year season so I don’t think that can be explained. On coming upstairs there was a bag full of rubbish on one of the kitchen chairs and it was quite smelly.
There were no spare batteries and the batteries in the air con remote, the main TV remote and the clock were flat. We had to go out to purchase new batteries for all remotes.
My partner had to work from home on the Mon-Tues-Wed and had brought his things… eg two good quality computers, which we put on the dining table and could be easily seen from the road, yet we were unable to lock the doors to either verandah in order to go out. This is not ok. We read your reasons for removing the keys but surely a latch or something otherwise would be the minimal expectation? We had other valuables with us and felt very uneasy knowing the house could not be locked.
I note that the price of this holiday home per night exceeds what a comfortable hotel would be so we did have some expectations around cleanliness and presentation. I had to do some basic cleaning before we settled in.
Could be a lovely holiday property but needs work. Thorough cleaning (cobwebs and thick dust ever-where). Outside furniture is rusted out and again unwelcoming.
Commentaires de Gestion de l’hôtel
4 mars 2024 par VrboOwner, Gestion de l’hôtel
We are very sorry to hear you had this issue with your stay and we will pass this on to management and housekeeping staff. Thank you
par un voyageur
Publié le 14 janv. 2024 sur Lastminute
We enjoyed our stay, it was short but sweet. The location was perfect, just a walk away from the beach and close proximity to local shops and cafes. The house was in a quiet and safe area, and we enjoyed sitting on the front balcony the with view of Lake Culburra. Our only complaint would be having the bathroom and the only toilet downstairs. And we found the backyard and outside area not very user friendly. Other than that we thoroughly enjoyed our stay, the house was clean and well equipped for a family.
par un voyageur
Dream location
Publié le 11 oct. 2023 sur HomeAwayWe loved staying here, the lake and beach was the best, with the range of birdlife a definite plus. the house and property was as described and very comfortable. I would come back again. Thank you
Commentaires de Gestion de l’hôtel
18 nov. 2023 par VrboOwner, Gestion de l’hôtel
Thanks for leaving us a review. We’re so happy you enjoyed your stay, we love it there too. Come down again soon, we’ll always be happy to have you.
par un voyageur
Go with the flow at Arklow
Publié le 28 août 2023 sur HomeAwayAwesome sweet little house! Great for a little family getaway dog included!
Loved it
Commentaires de Gestion de l’hôtel
15 sept. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for leaving a lovely review, we’re so glad you and your four-legged family member had a wonderful stay. We hope to see you all again with us soon.
par un voyageur
Publié le 25 avr. 2023 sur Wotif
Cute beach house in a great location. Perfect for a couple of nights away.
par un voyageur
Great location
Publié le 17 mars 2023 sur HomeAwayWith the lake open this was a perfect place to stay as there were great swimming opportunities just across the road. The accomodation and facilities were great. Steep stairs maybe difficult for some. Culburra Beach and surrounds we’re lovely.
Commentaires de Gestion de l’hôtel
23 mars 2023 par VrboOwner, Gestion de l’hôtel
We’re happy to hear you had a lovely stay, and can’t wait to have you back with us on your next holiday.
par un voyageur
Beachfront accommodation
Publié le 12 janv. 2023 sur HomeAwayNice beach stay. Directly across the road from beach and 2 min drive to shops and bowling club.
Commentaires de Gestion de l’hôtel
10 févr. 2023 par VrboOwner, Gestion de l’hôtel
Thanks for leaving us a review. We’re so happy you enjoyed your stay, we love it there too. Come down again soon, we’ll always be happy to have you.
par un voyageur
Perfect pet friendly beach location
Publié le 14 juill. 2022 sur HomeAwayWe thoroughly enjoyed our long weekend in this beach house. Perfect place for a pet friendly vacation.
Thank you!
Commentaires de Gestion de l’hôtel
16 juill. 2022 par VrboOwner, Gestion de l’hôtel
Thanks for taking the time to leave a review. We’re so pleased that you enjoyed your stay and its proximity to the beach, nothing’s better than the sound of waves with an added bonus of having your pets to enjoy it with.
